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Difference between revisions of "IS480 Team wiki: 2016T2 Nan Bo Wang User Testing Five"

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==<div style="background: #1F4788; padding: 15px; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.04em;font-size:20px"><font color=#FFFFFF>User Testing Plan</font></div>==
 
==<div style="background: #1F4788; padding: 15px; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.04em;font-size:20px"><font color=#FFFFFF>User Testing Plan</font></div>==
* <b>Date:</b> 22nd February – 25th February 2016<br>
+
* <b>Date:</b> 14th March - 18th March 2016<br>
 
* <b>Venue:</b> Food From The Heart
 
* <b>Venue:</b> Food From The Heart
* <b>UT Users:</b> Food from the Heart, Bethesda Community Services, Catholic Welfare Services, Teen Challenge, The New Charis Mission, The Turning Point
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* <b>UT Users:</b> 10 Volunteers (Bethesda Community Services, Catholic Welfare Services, Teen Challenge, The New Charis Mission, The Turning Point)
* <b>Duration:</b> 1200 - 1800, 1 hour per user
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* <b>Duration:</b> 1100 - 1130, 15 minutes per user
* <b>Scope:</b> Account Module, Administrator Module, Inventory Module, Marketplace Module, Approval Module, Job Module
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* <b>Scope:</b> Mobile Account Module, Mobile Job Module
 
* <b>Status:</b> Closed
 
* <b>Status:</b> Closed
  
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! style="background: #434A54; color: white; font-weight: bold; width:250px" | Changes Implemented
 
! style="background: #434A54; color: white; font-weight: bold; width:250px" | Changes Implemented
 
|-
 
|-
| Approval
+
| Job Delivery
| Missing date information as FFTH would not be able to know what the collection date & time is until clicking on the view request button.
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| The display of job details is a bit messy which makes  the mobile app look cluttered.
 
| [[Image:NBW tick.png|25px|center]]
 
| [[Image:NBW tick.png|25px|center]]
| Refactored the display of requests such that the collection date and time is shown under the ‘Type’ column.
+
| Put the job details into a modal.
 
|-
 
|-
 
|  
 
|  
| When an item in the list of requested items can no longer be requested (due to insufficient quantity remaining), the entire row is highlighted which makes it difficult to pinpoint the exact item that has insufficient quantity.
+
| Page does not auto-refresh after accepting/cancelling a job
 
| [[Image:NBW tick.png|25px|center]]
 
| [[Image:NBW tick.png|25px|center]]
| Refactored the display of the remaining and requested quantity such that individual quantities would be highlighted instead when there is insufficient supply.
+
| Added a functionality that will auto refresh on page change.
 
|-
 
|-
| Marketplace
+
| Account
| Hard to search for items within each category as items are not sorted by default
+
| No login error even when wrong inputs are entered
 
| [[Image:NBW tick.png|25px|center]]
 
| [[Image:NBW tick.png|25px|center]]
| Refactored the display of items in the marketplace such that they are now displayed alphabetically within each category.
+
| Included an error message when wrong Username or Password has been entered
 
|-
 
|-
| Notifications
+
|
| Hard to tell which notification is the most recent one received.
+
| Got an additional field for organization description when registering while it is not applicable for volunteers
 
| [[Image:NBW tick.png|25px|center]]
 
| [[Image:NBW tick.png|25px|center]]
| Refactored the display of notifications such that the most recent notification is at the front so that the user does not have to scroll to the bottom to view it.
+
| Removed the organization description from the registration form
 +
|-
 +
|
 +
| Can log into the mobile app even without entering anything.
 +
| [[Image:NBW tick.png|25px|center]]
 +
| Added validation to ensure that previous user’s credentials are cleared after log out
 +
|-
 +
|
 +
| Email and telephone number errors are not displayed
 +
| [[Image:NBW tick.png|25px|center]]
 +
| Added an error message when email or telephone number has been in used or entered in a wrong format
 
|-
 
|-
 
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Revision as of 22:11, 20 April 2016


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HOME

 

ABOUT US

 

PROJECT OVERVIEW

 

PROJECT MANAGEMENT

 

DOCUMENTATION

 


 



User Testing Plan

  • Date: 14th March - 18th March 2016
  • Venue: Food From The Heart
  • UT Users: 10 Volunteers (Bethesda Community Services, Catholic Welfare Services, Teen Challenge, The New Charis Mission, The Turning Point)
  • Duration: 1100 - 1130, 15 minutes per user
  • Scope: Mobile Account Module, Mobile Job Module
  • Status: Closed

User Testing Objective

  • Determine if functionalities are working
  • Discover usability issues which users might face and gather feedback for improvement

Feedback & Changes Implemented

Functionality Feedback Implemented? Changes Implemented
Job Delivery The display of job details is a bit messy which makes the mobile app look cluttered.
NBW tick.png
Put the job details into a modal.
Page does not auto-refresh after accepting/cancelling a job
NBW tick.png
Added a functionality that will auto refresh on page change.
Account No login error even when wrong inputs are entered
NBW tick.png
Included an error message when wrong Username or Password has been entered
Got an additional field for organization description when registering while it is not applicable for volunteers
NBW tick.png
Removed the organization description from the registration form
Can log into the mobile app even without entering anything.
NBW tick.png
Added validation to ensure that previous user’s credentials are cleared after log out
Email and telephone number errors are not displayed
NBW tick.png
Added an error message when email or telephone number has been in used or entered in a wrong format