IS480 Team wiki: 2016T2 Codex User Testing
Revision as of 10:22, 14 April 2016 by Shuwen.yee.2013 (talk | contribs)
User Test 1
Objectives of our UAT
- To evaluate our working system and prompt users for ways to improve our current system
Sample Size
- 20 People, by which 6 are customers of our Client
Date of Testing
- 4 February to 10 February 2016
Scope
- User Management, Product Management, Inventory Management, Order Management
Methodology
- Mainly Questionnaire
Component | Likes | Dislikes |
---|---|---|
User Interface | Easy to navigate, simple and looks welcoming | More success message to affirm user's action is success |
Performance | Fast | Security issue- If admin password key in wrong for 3times,better to lock out the account. This is for security purpose. System can be more flexible for example user should be able to adjust quantity at cart page |
Results
User Test 2
Objectives of our UAT
- To evaluate the efficiency and effectiveness our product purchase process based on time taken and number of successful transactions.
Sample Size
- 20 People, by which 15 are customers of our Client
Date of Testing
- 11 March to 11 April 2016
Scope
- User Management, Product Management, Inventory Management, Order Management, Coupon Analysis, Customer Relationship Management
Methodology
- Observation (Physical)
Results
- As of 8 April 2016, the Average Time Taken is 1 minute 17 seconds.
- Of which, 100% has no problem in completing the task of making a purchase.
Raw Data
User Test 3
Objectives of our UAT
- To evaluate certain aspects brought up by our Client about our system interface.
Sample Size
- 10 People, by which all are customers of our Client
Date of Testing
- 26-30 March 2016
Scope
- User Management, Product Management, Inventory Management, Order Management, Coupon Analysis, Customer Relationship Management
Methodology
- Questionnaire
Results
- 100% prefers prices to be in black
- 80% does not think a guest account is needed
- 70% thinks intuitively, contact us can stay at the top
Raw Data