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Difference between revisions of "IS480 Team wiki: 2016T1 PolyVision UT3"

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==User Testing Results==
 
==User Testing Results==
===Objectives & Data Collected===
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===Data Collected===
 
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[[File:Polyvision UAT3 charts.png|1050px]]
 
[[File:Polyvision UAT3 charts.png|1050px]]

Revision as of 18:05, 20 November 2016

INSIGHT


Home About Us Project Overview Project Management Project Documentation



INSIGHT Timeline

User Testing Plan

Target Users & Testing Scope

User Type Target Users Scope
Primary users
  • DBS VGP users
  • Students who have taken the module - Entrepreneurial Finance (EF)
  • Entire application
    Secondary users
  • SMU Institute of Innovation & Entrepreneurship
  • People who has a business / are interested in starting a business in the next 2 years
  • External upload + main features of INSIGHT

    Testing Sessions

    Session 1

  • Date: 28 Oct 2016
  • Venue: Five Bar Izakaya
  • Users: 5 users, DBS VGP users (Entire department)
  • Duration: 4PM - 6PM

  • Session 2

  • Date: 31 Oct - 9 Nov 2016
  • Users: 20 users
  • User Testing Objective

    Objective Data Collected
    Effectiveness of users in completing tasks
  • Task completion (Quantitative)
  • User error (Quantitative)
  • Observations (Qualitative)
  • Time taken (Quantitative)
  • Comfort and acceptability of users
  • Ease of use rating (Quantitative)
  • User feedback (Qualitative)
  • User Testing Documents

    UT3 primary user tasks
    UT3 secondary user tasks

    User Testing Results

    Data Collected

    Polyvision UAT3 charts.png

    Key Findings & Changes Implemented

    Function Feedback Implemented? Changes Implemented
    Account Module Participants find the "reset" button at the account activation page confusing. The word "reset" makes them think that clicking the button will clear the values in the field. Yes Change the name of the button from "reset" to "activate".
    Participants had difficulties finding the profile and logout button because of the colors used for the buttons and where it is located. Yes Put the buttons at a location that is more obvious and easily accessible.
    Deal Management Module Participants finds it tedious to search for a particular deal because they have to click in to every single deal of the company to find the particular deal note. No Show the number of deal notes when displaying list of deals or have a search function.
    Some participants did not realise that they can view more about the deal by hovering and clicking into the deal item. Yes Create a larger color contrast on hover.
    Participants finds it hard to read a deal's request amount especially when the amount is very huge. Yes Include comma seperators when displaying deal's request amount.
    File Upload Module Participants changed the values in square brackets to their desired value. They are unaware that these values in square brackets will be populated with default values from the deal information if they are not changed. No Include some form of description to notify users that default values will be populated to words in square brackets.
    Notification Module Some participants feel there are too many email notifications received and they feel flooded by them. No Send a summary email per day instead of sending email every now and then.
    All Modules Participants had difficulty identifying the add button because it is not obvious that it is a add button and the color of the button blends in with the table. No Revise the button to make the intentions more obvious.
    Others Some participants who used browsers other than Chrome (e.g. Safari, FireFox, Internet Explorer) was unable to view the list of deals properly. There were some alignment issues too. No Make our application compatible with commonly used browsers such as Safari and Internet Explorer.
    Participants tend to want to click in from the dashboard to view more details of what's displayed on the tiles. Yes Allow click in from tiles to view more details.