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IS480 Team wiki: 2016T1 PolyVision UT2

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Revision as of 15:44, 27 September 2016 by Joleen.lee.2014 (talk | contribs)
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INSIGHT


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INSIGHT Timeline

User Testing Plan

Session 1 (DBS VGP users)

Date: 13 Sep 2016
Venue: Marina Bay Financial Centre Tower 3, Level 43
Users: 2 users, DBS VGP users
Duration: 4PM - 5PM
Scope: Account module, company management module, file upload module, deal management module

Session 2 & 3 (SMU students)

Date: 15 Sep & 16 Sep 2016
Venue: SOE SR 2-4 & SOE SR 2-8
Users: 36 users, SMU students
Duration: 12PM - 6PM, ~ 1 hour / user
Scope: Account module, company management module, file upload module, deal management module

*The first group of users we invited to test our platform are users from DBS VGP, as they are the main users of the platform. On top of users from DBS VGP, we have decided to invite another group of users, they are regular users outside of DBS VGP. However, these users do not have knowledge on what the platform is about which might affect the test results. In order to bridge the gap, scenarios are created in our tasks for a better understanding of our platform.

User Testing Goals

To examine the viability of our platform INSIGHT and point out design or conceptual flaws with our system.

Some specific goals we are measuring are:

  • User should be able to create a new company easily
  • User should be able to upload files internally easily
  • User should be able to create a new deal easily
  • User should be able to find a deal easily
  • User Testing Documents

    File:Polyvision-UAT2.pdf

    Key Findings & Changes Implemented

    Function Feedback Implemented? Changes implemented
    Account Module Participants find the "reset" button at the account activation page confusing. The word "reset" makes them think that clicking the button will clear the values in the field. Yes Change the name of the button from "reset" to "activate".
    Participants had difficulties finding the profile and logout button because of the colors used for the buttons and where it is located. Yes Put the buttons at a location that is more obvious and easily accessible.
    Deal management module Participants finds it tedious to search for a particular deal because they have to click in to every single deal of the company to find thep particular deal note. No Show the number of deal notes when displaying list of deals or have a search function.
    Some participants did not realise that they can view more about the deal by hovering and clicking into the deal item. Yes Create a larger color contrast on hover.
    Company Management Module Participants changed the values in square brackets to their desired value. They are unaware that these values in square brackets will be populated with default values from the deal information if they are not changed. No Include some form of description to notify users that default values will be populated to words in square brackets.
    Notification module Some participants feel there are too many email notifications received and they feel flooded by them. No Send a summary email per day instead of sending email every now and then.
    All Modules Participants had difficulty identifying the add button because it is not obvious that it is a add button and the color of the button blends in with the table. No Revise the button to make the intentions more obvious.
    Others Some participants who used browsers other than Chrome (e.g. Safari, FireFox, Internet Explorer) was unable to view the list of deals properly. There were some alignment issues too. No Make our application compatible with commonly used browsers such as Safari and Internet Explorer.
    Others Participants tend to want to click in from the dashboard to view more details of what's displayed on the tiles. Yes Allow click in from tiles to view more details.



    Key Findings & Changes Implemented