Difference between revisions of "IS480 Team wiki: 2016T1 HumbleBees User Testing"
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Gather feedback from volunteers about the mounting of IoT device on their wheelchairs
Gather feedback on the interface of the Wheelroutes web application
Improve on the design of the interface based on UT result and feedback
Mounting of IoT device on wheelchair
Landing page of web application
Login function of web application
Register function of web application
Users consisted of 4 HWA wheelchair volunteers and 6 caregivers and HWA staff members
The IoT device was mounted on their wheelchair depending on the model of their wheelchair
The Wheelchair users were briefed on the project and how to operate the device
A Macbook Pro was used for testing the web application
Navigate landing page without the assistance of a team member
Navigate registration page without the assistance of a team member
Log in an account created at the landing page
Register a new account at the log in page
Pouch for the RPi changed to a plastic container
Added error messages when a field is entered wrongly
Gather feedback from volunteers of the device after one week of data collection
Follow up with volunteers after device was mounted on their wheelchairs
Gather feedback on the interface of the Wheelroutes web application
Fix any bugs or errors occurring with the device
IoT device on wheelchair
WheelRoutes' obstacle reporting function and route display
7 HWA volunteers with device mounted on wheelchair
Actual device has already been mounted on the volunteers' wheelchair
Volunteers have been collecting data for approximately a week
Gave responses on a scale of 1 - 5 (1 strongly disagree, 5 strongly agree) to statements made by a team member
Comment on routes displayed on the map using data collected form the IoT device
Instruction manual issued to volunteers
Improve the display of routes on WheelRoutes
Find out usability of our web application WheelRoutes
Gather feedback on the interface of the Wheelroutes web application
Login function of web application
Register function of web application
Search location
Find current location
Report obstacle
Users consisted of 2 HWA wheelchair volunteers, 2 HWA staff members and 2 Wheelchair users from Enabling village
Users were asked to perform tasks on WheelRoutes based on test cases designed
Team members did not provide any assistance unless required
Tested on a Macbook Pro
Register a new account at the log in page
Log in an account created at the landing page
Search for a location using the search function
Find out the current location using the current location button
Improve the loading time of WheelRoutes
Provide more instructions for users for e.g How to report an obstacle
Label buttons so the buttons of the function is clearer
Improve the display of the routes by colour coding routes as well as making it neater
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<!--Sub Header End--> | <!--Sub Header End--> | ||
<br> | <br> | ||
− | <h1> | + | <h1>User Test 1 </h1> |
<br> | <br> | ||
Time Period: 5th - 8th August <br> | Time Period: 5th - 8th August <br> | ||
Line 89: | Line 89: | ||
# With error messages, it will enhance the user’s experience during registration/ log in as the user will know the cause of the error | # With error messages, it will enhance the user’s experience during registration/ log in as the user will know the cause of the error | ||
<br> | <br> | ||
− | <h1> | + | <h1>User Test 2 </h1> |
<br> | <br> | ||
Time Period: 13th - 27th September <br> | Time Period: 13th - 27th September <br> | ||
Line 119: | Line 119: | ||
<h3>User's feedback</h3> | <h3>User's feedback</h3> | ||
[[Image: UT2_results.png|center|600px]] | [[Image: UT2_results.png|center|600px]] | ||
+ | <br> | ||
+ | [[Image: Waiting_time.001.png|center|600px]] | ||
+ | <br> | ||
+ | <h3>Improvements to be made after UT2:</h3> | ||
+ | <li> Instruction manual issued to volunteers</li> | ||
+ | # Manual will explain the project as well as the volunteers roles and responsibilities for the device | ||
+ | # Advise them on a waiting time before unplugging the power bank from device (15-20mins) | ||
+ | # Call the volunteers if 3 days worth of data are not uploaded | ||
+ | <li> Improve the display of routes on WheelRoutes </li> | ||
+ | <br> | ||
+ | |||
+ | <h1>User Test 3 </h1> | ||
+ | Time Period: 27th September <br> | ||
+ | Total Number of users: 6 <br> | ||
+ | Venue: Handicap Welfare Association (HWA), Enabling village<br> | ||
+ | Duration: 30 - 40 mins per user<br> | ||
+ | |||
+ | <h3>Objectives:</h3> | ||
+ | <li> Find out usability of our web application WheelRoutes</li> | ||
+ | <li> Gather feedback on the interface of the Wheelroutes web application</li> | ||
+ | |||
+ | <h3>Scope:</h3> | ||
+ | <li>Login function of web application</li> | ||
+ | <li>Register function of web application</li> | ||
+ | <li>Search location </li> | ||
+ | <li>Find current location </li> | ||
+ | <li>Report obstacle </li> | ||
+ | |||
+ | <h3>Users:</h3> | ||
+ | <li>Users consisted of 2 HWA wheelchair volunteers, 2 HWA staff members and 2 Wheelchair users from Enabling village</li> | ||
+ | |||
+ | <h3>Environment:</h3> | ||
+ | <li> Users were asked to perform tasks on WheelRoutes based on test cases designed</li> | ||
+ | <li> Team members did not provide any assistance unless required</li> | ||
+ | <li> Tested on a Macbook Pro</li> | ||
+ | |||
+ | <h3>Actions taken by users during UT1:</h3> | ||
+ | <li>Register a new account at the log in page</li> | ||
+ | <li>Log in an account created at the landing page</li> | ||
+ | <li>Search for a location using the search function</li> | ||
+ | <li>Find out the current location using the current location button </li> | ||
+ | |||
+ | <h3>User's feedback</h3> | ||
+ | [[Image: UT3_results_summary.png|center|600px]] | ||
+ | |||
+ | <h3>Comments made by users</h3> | ||
+ | # "Lacks instructions and guides to help me as a user." | ||
+ | # "Don't know what the flag is for." | ||
+ | # "The website is too laggy." | ||
+ | # "Takes too long to load." | ||
+ | # "Good application but needs more instructions." | ||
+ | # "Design is simple and nice but it would be good if there's a guide." | ||
+ | |||
+ | <h3>Improvements to be made </h3> | ||
+ | <li> Improve the loading time of WheelRoutes </li> | ||
+ | <li> Provide more instructions for users for e.g How to report an obstacle </li> | ||
+ | <li> Label buttons so the buttons of the function is clearer </li> | ||
+ | <li>Improve the display of the routes by colour coding routes as well as making it neater</li> |
Revision as of 22:26, 28 September 2016
Contents
User Test 1
Time Period: 5th - 8th August
Total Number of users: 10
Venue: Handicap Welfare Association (HWA)
Duration: 30 mins per user
Objectives:
Scope:
Users:
Environment:
Actions taken by users during UT1:
User's feedback
Improvements made after UT1:
- By changing to a plastic container, it will address the users concern of using a cloth pouch which may get wet in the event of we weather
- A plastic container is more rigid, providing better protection for the users
- The wires can also be stored neatly in the plastic container
- With error messages, it will enhance the user’s experience during registration/ log in as the user will know the cause of the error
User Test 2
Time Period: 13th - 27th September
Total Number of users: 7
Venue: Handicap Welfare Association (HWA), Volunteers' homes
Duration: 30 mins per user
Objectives:
Scope:
Users:
Environment:
Actions taken by users during UT2:
User's feedback
Improvements to be made after UT2:
- Manual will explain the project as well as the volunteers roles and responsibilities for the device
- Advise them on a waiting time before unplugging the power bank from device (15-20mins)
- Call the volunteers if 3 days worth of data are not uploaded
User Test 3
Time Period: 27th September
Total Number of users: 6
Venue: Handicap Welfare Association (HWA), Enabling village
Duration: 30 - 40 mins per user
Objectives:
Scope:
Users:
Environment:
Actions taken by users during UT1:
User's feedback
Comments made by users
- "Lacks instructions and guides to help me as a user."
- "Don't know what the flag is for."
- "The website is too laggy."
- "Takes too long to load."
- "Good application but needs more instructions."
- "Design is simple and nice but it would be good if there's a guide."