Difference between revisions of "IS480 Team wiki: 2016T1 Fixxlar User Tests"
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User Testing 1 (6 August 2016)
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Revision as of 11:44, 2 August 2016
Contents
User Testing 1
Venue: FIXIR’s office (BASH, #03-01, 79 Ayer Rajah Crescent, Singapore 139955) & Respective Workshops
Date: 6 August 2016, Saturday
Time: 10.00am - 2.00pm
Duration: ~30 minutes
Number of Participant(s): 6 (TBC)
Objectives:
- To gather feedback on the user interface of Workshop Administrator’s and Fixir Administrator's web application
- Identify possible usability issues with functions of Account Module, Quotation Request Module, Dashboard Module, Valet Module
Scope for User Testing 1:
- Logging in and out as Workshop/Fixir Administrator
- Changing of password
- CRUD Workshops as as Fixir Administrator
- Viewing and replying of quotation requests
- Requesting of valet services
- Chat messaging with the mobile application (KIV)
Target Participants & Rationale:
- Participants of this first user testing would be our sponsor (from Fixir team), and also workshop administrators (from Dynamic Mechanics etc) whom we had spoken to during our market research.
Method of Conduct:
- User Testing 1 (Participant's Tasklist for Fixir Administrator)
- User Testing 1 (Participant's Overall Feedback for Fixir Administrator)
- User Testing 1 (Participant's Tasklist for Workshop Administrator)
- User Testing 1 (Participant's Overall Feedback for Workshop Administrator)
Goals and Results:
S/N | Goals | Results |
---|---|---|
1 | Participants should be able to login and logout successfully as a Workshop/Fixir Administrator, and also change password (note that more accounts may be required) | - |
2 | Participants should be able to add, edit, and delete a workshop from the system. | - |
3 | Participants should be able to receive a quotation request sent by the “customer” from his/her mobile application, and reply accordingly. | - |
4 | Participants should be able to trigger valet services when “customer” requests for one. | - |
Key Findings:
- <To Be Updated>
Detailed Findings:
- <To Be Updated>
Follow-ups to be made:
- <To Be Updated>