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IS480 Team wiki: 2015T2 T-Club Project Overview

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Home Team T-Club Project Overview Project Management Project Documentation
Project Description Project Stakeholders Project Motivation Project Deliverables Project Scope
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T-Club collaborates with Salesforce to a build an e-commerce platform for Trunk Club (Asia) to create a highly personalised experience for shoppers. Unlike most online retail websites, Trunk Club provides "Your Own Personal Online Stylist" services to offer fashion decision.

This platform allows local ASEAN fashion designers to come together and thrives in the local market. Moreover, Trunk Club possesses a team of dedicated stylist to assist shoppers, achieving their desired looks by identifying their taste via the information that they have provided during registration. Stylist can also stay connected with shoppers by extracting customer’s information from their social media activities to have a better understanding of the shopper’s behaviour.

Salesforce, a cloud solution provider manages the whole business process of Trunk Club from managing customer records which includes the sales activities, orders and stylist assignment. Salesforce’ technology will enable us to deliver the value proposition of Trunk Club (Asia).

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Currently, online styling services are not available in Asia. As a result, customer has to make their way down to the physical store to seek fashion advice from their personal stylist, which is time consuming. Personal stylist is also experiencing problems in managing customer profiles because everything is done manually and information is incoherent between departments.

Trunk club seeks to provide a less tedious and customised shopping experience by improving the operational process of enabling stylists to have instant access to customer information, making hand-selection of outfits easier and faster. On top of that, this personalised service could achieve customer satisfaction by allowing real time interaction between stylist and customer to understand their needs and to gather feedbacks.

With salesforce, it streamlines the entire business process by allowing easy integration and communication of trunk club’s data within the organisation.


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A responsive web application targeted towards PC, tablet and mobile web browser that serves to satisfy our audiences. The web application enables communication of information, feedbacks, deliverables, knowledge and resource directly between the departments (Sales, Marketing, inventory, Customer Relationship) seamlessly.

                                     How different audience benefit from trunk club?
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Lorem ipsum dolor sit amet, eos ad ferri falli, odio debitis accusam ad cum. Usu dicam indoctum hendrerit eu, veniam omnium pri at, nisl omnium commodo pri et. Eam te incorrupte deterruisset, ex nec latine aperiri. Usu eu enim voluptua. Vis iudico temporibus eu, ea eos scripta integre, cu commodo vivendum has. Debet vulputate mel et, summo labore his ut.

Sit altera oblique legendos eu, sit ei sanctus ancillae. Pro ut diam elit reprehendunt. Praesent interesset ne duo, ne cum dicant scripta, sea an paulo sanctus placerat. Reque solet omittam eos ne, ignota postea te cum, everti expetenda per et. Habemus epicuri adipiscing sed ea.