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IS480 Team wiki: 2015T2 T-Club Midterm

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Home Team T-Club Project Overview Project Management Project Documentation
Project Summary Project Management Quality of Products Reflections

Project Progress Summary

Project Progress Status

Current Iteration: 10
% Completion for the iteration: 80%
Preview our Deployed Site link, Here

For Project Overview, please see visit our page to better understand our project & scope.


Completed Functions

  • User Account Management
  • Inventory Management
  • Payment Management
  • Email Automation (Registration, Reset Password)
  • E-commerce Cart
  • Mailing List
  • Assignment of Stylist (Not Implemented due to change in Client)
  • Member Subscriptions (Not Implemented due to change in Client)
  • Mailing List

Completed Functions

  • Backorders
  • Google Analytics
  • Membership Loyalty Program
  • Product/Style Suggestions
  • Discount Codes Mailing List
  • Product Checkout as Guest (Auto create an account for customer)

Completed Milestones

TclubCompletedMilestones.PNG

Upcoming Milestones

TclubUpcomingMilestones.PNG

Project Highlights

What unexpected events occurred and how were they handled?

  • Delay in the implementation of Paypal to retrieve payment status to update inventory because of the insufficient knowledge of integration of Paypal to Salesforce
  • Difficulties in deleting Salesforce cookies for cart functionalities. ie. Allow users to remove the products from the cart
  • Object Permissions from Salesforce which
  • Change of requirements and project scope from Salesforce
  • Porting the Kaeleea Domain to Salesforce current Domain(tclub.force.com)



Project Deliverables

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  • Phase 1 Deliverable: For Midterm
  • Phase 2 Deliverables: For Finals

Project Challenges

  • Aligning with the new project requirements and expectations of new client(Kaleea) from sponsor(Salesforce)
  • Having to Google and post questions on Salesforce Stack Exchange (Forum) due to the lack of technical knowledge to implement the functions (eg. relations of carts and products, Paypal, Creating Customer Portal to manage Customers)
  • Insufficient rights from objects in Salesforce which resulted in the user interface to defer from the active sites and sites within Salesforce


Project Achievements

Teamwork:

  • The project requires the coordination between the Front-End Developer and the Back-End Developer. Designing the programming model is required so that coding will be much easier. In any event if team members is facing any difficulty in coding or documentation,the rest will give advice in completing it if they are competent in the codes or documents.

Team Communication:

  • The arrangement of meeting every Tuesday and Friday, informal integration of members completed functions and development sessions among developers & progress updates. We also make use of whatsapp & email to foster closer teamwork and also optimized our working efficiency.


Project Management

Project Scope

Scope FAL.PNG Scope kaleea.PNG

Project Timeline

Planned Timeline
Tclubtimeline(OLD).jpg


Actual Timeline Tclubtimeline.jpg

Project Status

Task/Functions Satus Confident Level(0-1) Comment
Salesforce Administration Configuration 100% 1 Completed configuration for customer portal and objects according to the business needs
Customer Portal Configuration (To Manage external users) 100% 1 Setting up customer portal to allow external customer login and registration for the web application
Customer Account Management(CRUD) 100% 1 Customer registration and update of their personal particular complete.
Inventory Management (CRUD) 90% 0.9 Keep track of inventory and update owners if the inventory is out of stocks
Search Function 60% 1 Function done but need to improvise further to improve user experience
Upload Image 90% 0.9 Change in scope and requirements. This function is not required from the new client
Product Catalog 80% 1 Arinah is still exploring how to further improve the user experiences(eg. Quick view for products)
Cart Function 90% 0.9
Checkout as Customer 0% 1 Hexing will be in charge of this function after mid-term presentation.[Phase 2 implementation]
Product Catalog 100% 1 Function completed
Mailing list to existing customers 80% 1
Integration of Paypal for payment 100% 1 Paypal integration to Salesforce
Product suggestions 0% 0.5 Phase 2 (finals)deliverables

Project Schedule (Plan Vs Actual)

Tclub schedulemetrics.JPG

Iterations Tasks Planned Actual Comments
1 Form Team and Select Project for FYP
1 Gathering of project requirements 12th Sept 2014 - 19 Sept 2014 12th Sept 2014 - 19 Sept 2014
1 Drafting of proposal 15th Sept 2014 - 19th Sept 2014 15th Sept 2014 - 19th Sept 2014 First draft of proposal for sponsors to vet through
2 Salesforce Configuration Training for New Administrator 29/9/14 - 05/09/14 29/9/14 - 09/9/14 Online configuration trainings to allow T-club members to modify the objects based on the business needs
2 Create Technical Diagram (Class, User Case, Architecture Diagram)
2 2nd Draft of Project Proposal
2 Low-Fidelity prototype
2 Design Schema on Salesforce Platform
2 Low-Fidelity prototype 10 Oct 2014 - 12 Oct 2014 10 Oct 2014 - 12 Oct 2014
3 Salesforce trainings for Apex and Visualforce (Programming Language) 13 Oct 2014 - 19 Oct 2014 13 Oct 2014 - 19 Oct 2014 Basic tutorial trainings with step-by-step guide to teach T-club how to code in apex and visualforce
3 Create Customer Portal to enable user login and registrations
3 Create Customer Portal to enable user login and registrations 17 Oct 2014 20 Oct 2014 Delay in creating customer portal sue to the need to get access rights from Salesforce
3 Edit and update user profile 24 Oct 2014 - 27 Oct 2014 24
3 Product Catalog view
3 Product uploads to Salesforce database

Bug Metric

Tclub bugmetrics.JPG

Observations:

Risk Management

Tclub risk metric.png

No. Risk Type Likelihood Impact Risk Level Risk Management Status
1 Change in requirements from Salesforce Business Medium High A Project manager is to compare and determine the difference in scope and how it will impact the project. Inform project supervisor and course coordinator immediately and seek advice on how the team should proceed. Pm is to review the project plan and identify new milestones and delegate work to the respective members. Activated (Refer to Change Metrics)
2 Insufficient technical knowledge to code out the function Technical Medium High A PProject manager is to review the plan and track the progress of the team members. Prioritise the tasks that needs to be done first and schedule a meeting to relay these to the team members. Work on the unfinished task once they are done with the critical task Activated (Refer to Change Metrics)
3 Unresolved backlog bugs Technical Medium Medium B Backlog bugs are bugs that but will not affect the entire system. Bugs should be log down in the bug metrics and pm is to assign members to resolved the bug asap when they have nothing on their plate or to resolve it during the debugging phase Activated (Refer to Change Metrics)

Click here for a comprehensive risk assessment for every iterations

Change Management

Change Task/Event Mitigation Plan
Low Functions can be added to tertiary/good-to-have functions. Team will implement this function only if the core and secondary functions are done.
Medium Team is to only work on these function if the core functions are fulfilled. PM is to reschedule the task based on the level of priorities.
High Tasks is to be included in project schedule immediately. PM to reschedule tasks. Inform project supervisor if necessary to seek advice on how the team is going to proceed.
Change Task/Event Type Requestor Priority Description Member in charge Date Changed For Which Iteration Inform Team? Inform Supervisor? Inform Sponsor?
Shifting Stylist Account Module from Phase 6 to Phase 7 Technical Team High Members have too much work on hand. PM decide to shift the task to the later iteration to lessen their workload Farah 16/1/2015 6 Yes No No
Shifting of Search funcion from Phase 8 to Phase 10 Technical Team High Members have too much work on hand. PM decide to shift the task to the later iteration to lessen their workload Farah 16/1/2015 6 Yes No No
Shift communication between stylist from phase 9 to phase 11 Project Management Chloe Low Ensure that the team has done up the core and secondary function before working on the additional features Chloe 8/12/2015 8 Yes No No
Allocate more time for paypal implementation Technical Team High IPN issues to retrieve payment status from paypal is not working at the very last moment. Allocated more time for this function Gerald 19/1/2015 8 Yes No No
Changed of requirements & Scope (All scope has changed from Phase 9 onwards)
Remove Facebook Sign in Technical Team Nil Change of requirements & Scope. This function is no longer applicable for new client Nil 05/02/2015 11 Yes No No
Drop UAT 1 (FormAsiaLabel) as it is not applicable to the new client Technical Team Nil Drop UAT 1 (FormAsiaLabel) as it is not applicable to the new client Nil 05/02/2015 9 Yes Yes No
Remove Styling Module Technical Client & Sponsor Nil Change of requirements & Scope. This function is no longer applicable for new client. Remove Stylist selection of clothes function to subscriped customers Nil 05/02/2015 9 Yes Yes Yes
Remove Customer Wishlist function Technical Client & Sponsor Nil Change of requirements & Scope. This function is no longer applicable for new client Nil 05/02/2015 11 Yes Yes Yes
Remove Stylist account management Technical Client & Sponsor Nil Change of requirements & Scope. This function is no longer applicable for new client Nil 05/02/2015 7 Yes Yes Yes
Remove assignment of customer to stylist Technical Client & Sponsor Nil Suggest product based on customer preference and the product that they view. [Phase 2 mplementation] Hexing 05/02/2015 7 Yes Yes Yes
Add Product Checkout as Guest Function Technical Client & Sponsor Medium Allow customer to checkout without logging in or sign up an account. Customer account will automatically be created once user checkout as guest.Phase 2 requirements [Phase 2 mplementation] Medium 05/02/2015 11 Yes Yes Yes
Add Mailing List Technical Client & Sponsor Medium Mailing list for all registed customer Hexing, Gerald 05/02/2015 9 Yes Yes Yes
Add Backorders Function Technical Client & Sponsor High Build a simple BO function for Kaleea before Mid-term and their launch(1st March). Improvised automated BO function will be done at phase 2 Farah 05/02/2015 9 Yes Yes Yes
Add Membership Loyalty Program Technical Client & Sponsor Medium Team T-club is to discussed with Kaleea on what kinds of loyalty program Kaleea could adopt to improve their customer base. Team 05/02/2015 11 Yes Yes Yes
Change of Domain Name Technical Team High Porting of Domain from t-club.force.com to kaleea.com Salesforce, SMU Team 05/02/2015 10 Yes Yes Yes
Add Trend Analysis Business Client & Sponsor High Track the customer behavaiour track any drop out rate and traffic of the customer on a certain page. Chloe, Gerald 05/02/2015 12 Yes Yes Yes
Email to remind customer to checkout their products Business Client & Sponsor Low Have an email reminding customer to checkout their product if they leave it in the cart for some period of time without checking out Chloe 05/02/2015 13 Yes Yes Yes

Technical Complexity

  • Integrating external vendor(Paypal) to Salesfore
  • Customising Objects in Salesforce based on Kaleea's Business needs
  • Porting a new Domain to Salesforce
  • Using Apex and Visualforce to code the web application

Quality of Products

Intemediate Deliverables

Stage Specification Links
Project Management Metrics


Minutes
Requirements Prototype Mockups
Analysis Use Cases Workflow
System Architecture Diagram
Architecture Diagram
Workflow
Design ER Diagram
  • []
Class Diagram []

Deployement


Testing

User Test Date of Test Objectives of Test Number of participants Age range
User Test 1 (Client & Sponsors) 13-Feb-14 It is to look at the general usability of

1. How easy is it for owner of Kaleea to learn how to use our web application?
2. Can we minimize the number of clicks to achieve a certain?
3. How long does it take in general to register an account with Kaleea?
4. Are the all functionality that aim to achieve by midterm working? For more information, please click here

4
User Test 2 (Users & Client) 23-Feb-14 to 24-Feb-14 It is to look at the general usability of

1. How easy is it for owner of Kaleea to learn how to use our web application?
2. Can we minimize the number of clicks to achieve a certain?
3. How long does it take in general to register an account with Kaleea?
4. Are the all functionality that aim to achieve by midterm working? For more information, please click here

15 20 - 35


Summary of the user test.

  • A total of 2 user tests were conducted before Mid-Term for both the administrator and the to-be users of Kaleea.
  • The purpose of the user test is to ensure that the technical aspects align with the business needs to the owners of Kaleea


Reflection

Team Reflection

Our team has learnt the importance of effective communications and teamwork to achieve a common goal. The regular meetings that we have allow us to ensure that all members are on the same page and none are neglected before we move on to our specific tasks. Also, we support and learnt from one another by lending a helping hand if anyone has difficulties in completing the tasks and move forward as a team. In any event there is any doubts, we also learnt to express our opinions via the meetings, whatsapp or email.

Individual Reflection

Chloe:

Arinah:

Farah:

Gerald:

Hexing:

Benjamin gan Reflection