IS480 Team wiki: 2015T2 Starteur User Testing 2
Revision as of 12:41, 15 February 2016 by Choryi.poon.2012 (talk | contribs) (→Collated Task Score)
Use Cases | Technical Diagrams | Design Documents | Meeting Minutes | User Testings | Project Documents |
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Contents
Venue
- Location: Reactor ARC
- Date: 13 Feb 2016
- Time: 1pm
Objectives
- Verify that functionalities built are in line with user requirements
- Determine if the user interface is intuitive
- Identify usability problems
- Identify additional functionalities that user may require
Participants
- Number of participants: 3
- Roles of participants: Management team of Reactor Industries (Finance, Customer Service, Trainer)
insert photo of participant
Tasks
- Each of the users was given a list of tasks to complete. Click here to download tasklist.
- Before and after completing all the tasks, users are given a survey questionnaire to complete.
Survey Results
Collated Task Score
Task | Participant 1 | Participant 2 | Participant 3 | Overall Mean | Remark |
---|---|---|---|---|---|
Task 1 | 1 | 1 | 1 | 1 | Nil |
Task 2a | 1 | 1 | 2 | 1.33 | Nil |
Task 2b | 1 | 1 | 1 | 1 | Nil |
Task 3 | 1 | 2 | 2 | 1.67 | Nil
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Task 4 | 2 | 2 | 2 | 2 | Nil |
# | Issue | Collated feedback |
---|---|---|
1 | Additional search functionalities | It might be presumptuous but if Starteur launches and we have alot of users. It will get difficult to identify an educator or Starteur user and help them in time. So being able to search for them and pull out their account details would be good. It will easier for us to be able to search for certain accounts or details Clean, simple layout. |
2 | Additional analytical features | It would be good if we have charts that state how many educators/Starteur accounts we have/increased each month. Then we can decide and use it to make business decisions. I like the layout and the numbers shown but maybe more colours? I need to know how much subscriptions or purchases we have and some form of visuals would be good |
User Study Summary
- Overall, users find the application easy to use, and the layout simple. intuitive to perform certain functions as it fits with other learning management systems that they have been using.
- In general, users are satisfied with most functions, except for a few
- User feedback for important features are fairly useful
User Study Takeaways
- A consistency in usability for different users. Consider that different users have different capabilities in using such a system.
- With users' feedback, we identified areas of improvement on these functions. Eg. Add or Remove a co-educator
- Allow us to evaluate the usefulness of these features and future functions. Consideration on improvising the features and removing features that are redundant to users. Eg. Sort & Filter. Most feedback has been accounted for in our implementation plan, which will then be confirmed into subsequent development.