Difference between revisions of "IS480 Team wiki: 2015T2 Starteur User Testing 2"
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==<div style="background: #354b60; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#ffffff>Venue</font></div>== | ==<div style="background: #354b60; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#ffffff>Venue</font></div>== | ||
− | * Location: | + | * Location: SMU |
* Date: 13 Feb 2016 | * Date: 13 Feb 2016 | ||
* Time: 1pm | * Time: 1pm | ||
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* Verify that functionalities built are in line with user requirements | * Verify that functionalities built are in line with user requirements | ||
* Determine if the user interface is intuitive | * Determine if the user interface is intuitive | ||
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* Identify usability problems | * Identify usability problems | ||
+ | * Identify additional functionalities that user may require | ||
==<div style="background: #354b60; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#ffffff>Participants</font></div>== | ==<div style="background: #354b60; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#ffffff>Participants</font></div>== | ||
− | * Number of participants: | + | * Number of participants: 3 |
− | * Roles of participants: | + | * Roles of participants: Management team of Reactor Industries (Finance, Customer Service, Trainer) |
<center> | <center> | ||
− | [[File:Photo | + | [[File:Photo 2016-02-15 16-20-01.jpg|250px|link=]] |
− | + | [[File:Img 1775.JPG|250px|link=]] | |
+ | [[File:Img 1776.JPG|250px|link=]] | ||
+ | [[File:Img 1777.JPG|250px|link=]] | ||
</center> | </center> | ||
==<div style="background: #354b60; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#ffffff>Tasks</font></div>== | ==<div style="background: #354b60; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#ffffff>Tasks</font></div>== | ||
− | * Each of the users was given a list of tasks to complete. Click [[Media:Task Instructions.docx| here]] to download tasklist. | + | * Each of the users was given a list of tasks to complete. Click [[Media:UAT2 Task Instructions.docx| here]] to download tasklist. |
* Before and after completing all the tasks, users are given a survey questionnaire to complete. | * Before and after completing all the tasks, users are given a survey questionnaire to complete. | ||
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! style="font-family: Roboto Lt; text-align: center; bold;background: #34495e;color:#ecf0f1; width:20px; border:1px solid #999" | Participant 2 | ! style="font-family: Roboto Lt; text-align: center; bold;background: #34495e;color:#ecf0f1; width:20px; border:1px solid #999" | Participant 2 | ||
! style="font-family: Roboto Lt; text-align: center; bold;background: #34495e;color:#ecf0f1; width:20px; border:1px solid #999" | Participant 3 | ! style="font-family: Roboto Lt; text-align: center; bold;background: #34495e;color:#ecf0f1; width:20px; border:1px solid #999" | Participant 3 | ||
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! style="font-family: Roboto Lt; text-align: center; bold;background: #34495e;color:#ecf0f1; width:20px; border:1px solid #999" | Overall Mean | ! style="font-family: Roboto Lt; text-align: center; bold;background: #34495e;color:#ecf0f1; width:20px; border:1px solid #999" | Overall Mean | ||
! style="font-family: Roboto Lt; text-align: center; bold;background: #34495e;color:#ecf0f1; width:30px; border:1px solid #999" | Remark | ! style="font-family: Roboto Lt; text-align: center; bold;background: #34495e;color:#ecf0f1; width:30px; border:1px solid #999" | Remark | ||
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| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
− | + | | style="text-align:center" | 1 | |
− | | style="text-align:center" | 1 | ||
| style="text-align:center" | Nil | | style="text-align:center" | Nil | ||
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− | | style="text-align:center" | Task | + | | style="text-align:center" | Task 2a |
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| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
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| style="text-align:center" | 2 | | style="text-align:center" | 2 | ||
+ | | style="text-align:center" | 1.33 | ||
| style="text-align:center" | Nil | | style="text-align:center" | Nil | ||
|- | |- | ||
− | | style="text-align:center" | Task | + | | style="text-align:center" | Task 2b |
| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
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| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
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| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
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| style="text-align:center" | Nil | | style="text-align:center" | Nil | ||
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− | | style="text-align:center" | Task | + | | style="text-align:center" | Task 3 |
+ | | style="text-align:center" | 1 | ||
| style="text-align:center" | 2 | | style="text-align:center" | 2 | ||
| style="text-align:center" | 2 | | style="text-align:center" | 2 | ||
− | | style="text-align:center" | 1 | + | | style="text-align:center" | 1.67 |
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| style="text-align:center" | Nil | | style="text-align:center" | Nil | ||
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− | | style="text-align:center" | Task | + | | style="text-align:center" | Task 4 |
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| style="text-align:center" | 2 | | style="text-align:center" | 2 | ||
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| style="text-align:center" | 2 | | style="text-align:center" | 2 | ||
| style="text-align:center" | 2 | | style="text-align:center" | 2 | ||
| style="text-align:center" | 2 | | style="text-align:center" | 2 | ||
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| style="text-align:center" | Nil | | style="text-align:center" | Nil | ||
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</div> | </div> | ||
− | [[File: | + | [[File:UAT2 results.jpg|1000px|center|link=]]<br/> |
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| style="text-align:center" | 1 | | style="text-align:center" | 1 | ||
− | | style="text-align:center" | | + | | style="text-align:center" | Additional search functionalities |
− | | style="text-align:center" | | + | | style="text-align:center" | It might be presumptuous but if Starteur launches and we have alot of users. It will get difficult to identify an educator or Starteur user and help them in time. So being able to search for them and pull out their account details would be good. <br> It will easier for us to be able to search for certain accounts or details <br> Clean, simple layout. |
|- | |- | ||
| style="text-align:center" | 2 | | style="text-align:center" | 2 | ||
− | | style="text-align:center" | | + | | style="text-align:center" | Additional analytical features |
− | | style="text-align:center" | | + | | style="text-align:center" | It would be good if we have charts that state how many educators/Starteur accounts we have/increased each month. Then we can decide and use it to make business decisions. <br> I like the layout and the numbers shown but maybe more colours? <br>I need to know how much subscriptions or purchases we have and some form of visuals would be good |
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|} | |} | ||
</div> | </div> | ||
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===User Study Summary=== | ===User Study Summary=== | ||
− | * | + | * Generally, users find the layout simple and the application easy to navigate around, despite their lack of experience with other administrative applications. |
− | * | + | * However, users wish to have functions that allows them to analysis and provide support for business decisions. |
− | |||
===User Study Takeaways=== | ===User Study Takeaways=== | ||
− | + | * With users' feedback, we identified areas that we may want to include E.g. Search & chart analytics. | |
− | * With users' feedback, we identified areas | ||
− |
Latest revision as of 22:02, 15 February 2016
Use Cases | Technical Diagrams | Design Documents | Meeting Minutes | User Testings | Project Documents |
---|
Contents
Venue
- Location: SMU
- Date: 13 Feb 2016
- Time: 1pm
Objectives
- Verify that functionalities built are in line with user requirements
- Determine if the user interface is intuitive
- Identify usability problems
- Identify additional functionalities that user may require
Participants
- Number of participants: 3
- Roles of participants: Management team of Reactor Industries (Finance, Customer Service, Trainer)
Tasks
- Each of the users was given a list of tasks to complete. Click here to download tasklist.
- Before and after completing all the tasks, users are given a survey questionnaire to complete.
Survey Results
Collated Task Score
Task | Participant 1 | Participant 2 | Participant 3 | Overall Mean | Remark |
---|---|---|---|---|---|
Task 1 | 1 | 1 | 1 | 1 | Nil |
Task 2a | 1 | 1 | 2 | 1.33 | Nil |
Task 2b | 1 | 1 | 1 | 1 | Nil |
Task 3 | 1 | 2 | 2 | 1.67 | Nil
|
Task 4 | 2 | 2 | 2 | 2 | Nil |
# | Issue | Collated feedback |
---|---|---|
1 | Additional search functionalities | It might be presumptuous but if Starteur launches and we have alot of users. It will get difficult to identify an educator or Starteur user and help them in time. So being able to search for them and pull out their account details would be good. It will easier for us to be able to search for certain accounts or details Clean, simple layout. |
2 | Additional analytical features | It would be good if we have charts that state how many educators/Starteur accounts we have/increased each month. Then we can decide and use it to make business decisions. I like the layout and the numbers shown but maybe more colours? I need to know how much subscriptions or purchases we have and some form of visuals would be good |
User Study Summary
- Generally, users find the layout simple and the application easy to navigate around, despite their lack of experience with other administrative applications.
- However, users wish to have functions that allows them to analysis and provide support for business decisions.
User Study Takeaways
- With users' feedback, we identified areas that we may want to include E.g. Search & chart analytics.