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IS480 Team wiki: 2015T2 EcoCo User Testing 3

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 Personas and Scenario   Diagrams   Meeting Minutes   Testing 


User Testing 3 Details


  • Date: 19 March 2016
  • Venue: National Library, informatics Lab

User Testing 3 Objective


  • Determine if user interface is intuitive after making the changes from UT2
  • Discover usability problem which users might face after changes from UT2

Click Here To View Study Design Document

Scope of UT 3

  • User
    • Register for an account/Login via Facebook
    • Update user profile
    • Submit "As A Consumer" Eco Action
    • View news
    • View events
    • View Eco Action history
    • View Reward Catalogue
    • Claim reward
    • Logout of account

User Testing 3 Participant


  • Eco Singapore Volunteers

UT31.jpg UT32.jpg UT33.jpg UT34.jpg

User Testing 3 Study Task


  • The participants were asked to complete the following as a User:
    • Login via Facebook
    • Edit his Profile Page
    • Submit an Eco Action
    • View Actions History
    • Claim a reward
    • Check status of reward claimed
    • View Events in the Event page
    • View News in the News page
    • Logout of account.

Study Task Document

User Testing 3 Feedback


As A User Likes Dislikes
User Interface 1. Overall look of the site is appealing
1. The font is very disliked
2. Events are hard to read.
3. Fonts make the words look very compact.
Functionality 1. It's really a one stop solution to saving the environment.
2. Good to have so many Eco actions that can be done at home.
1. A lot of scrolling when selecting Country for profile setup.
2. When looking at news, there is too much scrolling.
3. When looking at events, there is also too much scrolling.
4. The events are not listed in order, and they are randomly listed.


As An Admin Likes Dislikes
User Interface 1. Overall look of the site is appealing
1. The font is not appealing
2. Events and News hard to read.
Functionality 1. It's really a one stop solution to saving the environment.
2. Good to have so many Eco actions that can be done at home.
1. When rejecting an Eco Action, the user will not know why his action is rejected.
2. When a user has submitted an action with the wrong input, Admin is not able to edit it and has to reject it.


Changes Implemented


Changes Made Remarks
Admin can leave a remark when rejecting an action UT1.1a.png
Reject.png
Admin can now edit the user's submission UT1.1a.png
UT1.1a1.png