Difference between revisions of "IS480 Team wiki: 2015T2 EcoCo User Testing 3"
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|2. Users should be able to register for an account/login with Facebook successfully. | |2. Users should be able to register for an account/login with Facebook successfully. | ||
− | | | + | |All users were able to log in without any issues. |
− | | | + | |Yes |
|- | |- | ||
|3. Users should find it easy to navigate from page to page when completing the tasks. | |3. Users should find it easy to navigate from page to page when completing the tasks. |
Latest revision as of 20:26, 17 April 2016
Personas and Scenario | Diagrams | Meeting Minutes | Testing |
Contents
User Testing 3 Details
- Date: 19 March 2016
- Venue: National Library, informatics Lab
User Testing 3 Objective
- Determine if user interface is intuitive after making the changes from UT2
- Discover usability problem which users might face after changes from UT2
Click Here To View Study Design Document
Scope of UT 3
- User
- Register for an account/Login via Facebook
- Update user profile
- Submit "As A Consumer" Eco Action
- View news
- View events
- View Eco Action history
- View Reward Catalogue
- Claim reward
- Logout of account
User Testing 3 Participant
- Eco Singapore Volunteers
User Testing 3 Study Task
- The participants were asked to complete the following as a User:
- Login via Facebook
- Edit his Profile Page
- Submit an Eco Action
- View Actions History
- Claim a reward
- Check status of reward claimed
- View Events in the Event page
- View News in the News page
- Logout of account.
Click Here To View Study Task Document
User Testing 3 Results
Click Here To View User Testing 3 Raw Data
Study Goal | Results | Goal Achieved? |
---|---|---|
1. Users should be able to complete all tasks without any guidance from facilitators | All users were able to complete all tasks without any help from the facilitators. | Yes |
2. Users should be able to register for an account/login with Facebook successfully. | All users were able to log in without any issues. | Yes |
3. Users should find it easy to navigate from page to page when completing the tasks. | Many users had trouble finding the Activity/Redemption History page, as they find it not intuitive. | No |
4. Users should be able to submit an Eco Action under the provided Activity Types. | All users were able to submit their Eco Actions without any help from the facilitators. | Yes |
5. Users should find the News and Events informative and aesthetically pleasing. | All users believe that there is sufficient information for Events and News, and they think that the display was rather pleasing (Simplistic design) | Yes |
6. Users should be able to view a catalog of rewards that they can redeem. | All users were able to find the reward catalog and redeem rewards that they were able to redeem with the points that they were awarded with. | Yes |
7. Users should be able to update his/her profile without assistance from facilitators. | All users were able to find and update their profile within one click, but some did feedback that it could have been made more obvious. | Yes |
Task 1
Total Time Taken (seconds) | Average Time Taken (seconds) | Standard Deviation of Time Taken (seconds) |
---|---|---|
947 | 94.7 | 61.5354 |
Task 2
Total Time Taken (seconds) | Average Time Taken (seconds) | Standard Deviation of Time Taken (seconds) |
---|---|---|
433 | 43.3 | 32.9486 |
Total No. of Clicks | Average No. of Clicks | Standard Deviation of No. of Clicks |
---|---|---|
19 | 1.9 | 2.7 |
Task 3
Total Time Taken (seconds) | Average Time Taken (seconds) | Standard Deviation of Time Taken (seconds) |
---|---|---|
426 | 42.6 | 31.5379 |
Total No. of Clicks | Average No. of Clicks | Standard Deviation of No. of Clicks |
---|---|---|
24 | 2.4 | 1.2806 |
Task 4
Total Time Taken (seconds) | Average Time Taken (seconds) | Standard Deviation of Time Taken (seconds) |
---|---|---|
320 | 32 | 16.3524 |
Task 5
Total Time Taken (seconds) | Average Time Taken (seconds) | Standard Deviation of Time Taken (seconds) |
---|---|---|
458 | 45.8 | 42.7196 |
Total No. of Clicks | Average No. of Clicks | Standard Deviation of No. of Clicks |
---|---|---|
22 | 2.2 | 1.6 |
Task 6
Total Time Taken (seconds) | Average Time Taken (seconds) | Standard Deviation of Time Taken (seconds) |
---|---|---|
22 | 2.2 | 2.0396 |
Task 7
Total Time Taken (seconds) | Average Time Taken (seconds) | Standard Deviation of Time Taken (seconds) |
---|---|---|
330 | 33 | 30.1828 |
User Testing 3 Feedback
As A User | Likes | Dislikes |
---|---|---|
Usability | 1. The web application is easy to use. 2. The web application is generally easy to navigate. |
1. The web application could be more intuitive, especially for the Actions History 2. Actions History button is not very obvious. 3. Users do not know what is "Pathfinder" (Rank). |
Functionality | 1. The news is very informative, and the display is rather appealing. 2. The web application |
1. For the events, there should be some categorization to make it easier to find certain events. |
Changes Implemented
Changes Made | Remarks |
---|---|
"Rank Button" has been replaced by "View History" button so Users will be able to find their "History" page easily. | Before After |
Users will be able to view their Current Points, and they will know what their rank is in "View History" page. | Before After |
Events can now be filtered and categorized based on Event Type and Organization. | Before After 500px |