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IS480 Team wiki: 2015T2 EcoCo User Testing 1

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 Personas and Scenario   Diagrams   Meeting Minutes   Testing 


User Testing 1 Details


  • Date: 29 January 2016
  • Venue: Peninsular Plaza, #27-01

User Testing 1 Objective


  • Determine if user/admin interface is intuitive
  • Discover usability problem which users/admin might face

Scope of UT 1

  • Admin
    • CRUD Events
    • CRUD News
    • CRUD Rewards
    • Verify Eco Actions
    • View Eco Actions History
  • User
    • Submit "At Home" Eco Action
    • Submit "As A Consumer" Eco Action
    • Submit "In The Community" Eco Action
    • View user statistics (My Account Page and Statistics Page)
    • View news
    • View events
    • View Eco Action history
    • View Reward Catalogue
    • Claim reward


User Testing 1 Participant


  • Wilson Ang (Sponsor)


User Testing 1 Study Task


  • The participant was asked to complete the following as a User:
    • Submit an Eco Action
    • Look for a specific Event in the Event page
    • Look for a specific News in the News page
    • Edit his Profile Page
    • Try claiming a reward
    • Close the page without logging out and login again.
  • The participant was asked to complete the following as an Admin:
    • Verify an Eco Action
    • Edit a specific Event
    • Edit a specific News
    • Add a new Reward


User Testing 1 Feedback


As A User Likes Dislikes
User Interface 1. Easy to navigate around the Web Application
2. Consistent layout (Circles)
1. Fonts can be hard to read, especially for Events and News
2. Links in the events are not clickable
Functionality 1. Actions can be submitted easily without any trouble
2. Rewards can only be claimed when User has sufficient points
1. A lot of scrolling for Events and News, making it difficult to find a specific news or event.
2. After closing the page without logging out, user has to login with his details again.
3. When submitting an action "In The Community", it is unclear what the different types of products are.


As An Admin Likes Dislikes
User Interface 1. Easy to navigate around the Web Application
2. Consistent layout (Circles)
1. Fonts can be hard to read, especially for Events and News
2. Links in the events are not clickable.
3. Display for Events and News inconsistent with User side.
4. Alignment for Events and News is abit off.
Functionality 1. Actions submitted can be verified easily.
2. History of user's Eco Actions can be viewed easily.
1. A lot of scrolling for Events and News, making it difficult to find a specific news or event.
2. When adding an event or news, the details text box is small making it inconvenient to copy and paste big amount of texts.
3. Lack of a Start Time/End Time functionality for Events.
4. Events should have a new field to include a link that can be clickable for User.
5. File type validation is not done for "At Home" Eco Action.

Changes Implemented


Changes Made Remarks
Addition of new field to include Start Time and End Time Admin Time.png
Set the default size of text box to a larger size Admin Box.png
Add an additional field "Link" to include a link for users to click on for more information Admin Box.png