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IS480 Team wiki: 2014T1 Happy Sounds User Test 2

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INTERNAL TESTING USER TEST 1 USER TEST 2

User Test 2 (UT2) Test Plan

Number of Users: 75 existing Carousell users & New users
Venue: At user's convenience
Date:04/10/2014 to 06/10/2014
Duration: 45 mins per user
Objectives:

  • Gather feedback regarding user interface of developed functions
  • Detect usability issues based on user behavior
  • Find out if new users are able to easily learn and use the application
  • Find out if Offer Management is effective for different groups of users
  • Find out which developed functions are the most important & provides the best user experience
  • To use UT results to improve our web application

Scope of Testing:

  • Browse Product Listings
  • Search Product
  • Filter Product
  • Search Users
  • View User Profile and Listings by User
  • View Product Details
  • View & Add Product Comment
  • Buy Now (Chat)
  • Offer Management (Chat to Buy / Filters / Sort / Search)


User Test 2 (UT2) Consolidated Results

The following are the consolidated UT2 results from the 75 users from this UT.

Breakdown of the 75 testers
56 of the testers are existing Carousell users and the remaining 19 are new users who have not used Carousell mobile application prior to the test.
To obtain an in-depth analysis of the 56 existing Carousell users, we categorized them into 3 different groups, namely the Power Users, Buyers and Sellers. Users are categorized as Power Users if they launched the Carousell mobile application more than 7 times a week. After grouping the users, there are a total of 17 power users, 26 buyers and 13 sellers.

HS userbreakdown 1.png HS userbreakdown 2.png


UT2 Documentations