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IS480 Team wiki: 2013T2 Tappers/Documentation/User Testing

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Home The Team Project Overview Project Management Project Documentation Learning Outcomes


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Test Plan

Test Plan Tappers.png
Please see the full document here: Tappers' Test Plan

User Testing

User Testing 1
Date : 28 January
Venue: Lien Centre for Social Innovation, SMU Admin Building, Level 9
Users: Jenny HUQ, Shirley PONG, Jared THAM, Mumtaz
User Testing 1 Execution Plan : UT1 Execution Plan
User Testing Test Document: Click Here
User Testing Post Test Questionaire: Click Here
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Feedback


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Consolidated User Testing Document Feedback
Consolidated Questionaire Feedback

Heuristic Testings

Heuristics and Severity Ratings

Heuristics Severity Ratings

1. Visibility of system status

2. Match between system and the real world

3. User control and freedom

4. Consistency and standards

5. Error prevention

6. Recognition rather than recall

7. Flexibility and efficiency of use

8. Aesthetic and minimalist design

9. Help users recognize, diagnose, and recover from errors

10. Help and documentation

Not related to any heuristic

0 = Not a real usability problem

1 = Cosmetic problem only

2 = Minor usability problem

3 = Major usability problem

4 = Usability catastrophe

Problem 1

Name Edit Button is difficult to find
Sources Mumtaz, Jenny, Shirley
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • It was difficult to spot the edit column on the right hand side.
Proposed Solution:
  1. Implementing in-line editing, users can click and editing directly on the field.

Problem 2

Name Add comment box to Event registration form
Sources Mumtaz
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • There should be an “Other Comment” box in the Event registration form.
Proposed Solution:
  1. Add the comment box

Problem 3

Name Rename the button “Add contacts” to "Invite Contact" for an event
Sources Mumtaz, Jenny
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • Rename “Add Contacts” to “Invite Contacts”, and allow a message to be sent immediately to the contacts after added.
Proposed Solution:
  1. Will consider and implement the same

Problem 4

Name 4. Inconsistent navigation bar
Sources Mumtaz
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • The navigation bar is inconsistent in different pages
Proposed Solution:
  1. Change the UI to be consistent among pages

Problem 5

Name Search column is not visible
Sources Jenny
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • Move the search column to the top so it will be more visible to see
Proposed Solution:
  1. Will make the changes accordingly

Problem 6

Name Create event does not work
Sources Jenny
Heuristic 1. Visibility of system status Severity 3- Major Usability Problem
Description:
  • The Create event function does not work. It leads to a blank page
Proposed Solution:
  1. Arrange a debug session to solve this problem

Problem 7

Name Add a confirmation popup before deleting an event
Sources Mumtaz, Jenny
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • Add a prompt before deleting the event: “Sure you want to delete?”
Proposed Solution:
  1. Will add in a confirmation pop up for user to confirm before deleting

Problem 8

Name Spelling mistakes
Sources Jenny
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • There are some spelling mistakes throughout. E.g. halal
Proposed Solution:
  1. Team will check and ensure no spelling error

Problem 9

Name 7. Add a confirmation popup before deleting an event
Sources Mumtaz, Jenny
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • Add a prompt before deleting the event: “Sure you want to delete?”
Proposed Solution:
  1. Will add in a confirmation pop up for user to confirm before deleting

Problem 10

Name 7. Add a confirmation popup before deleting an event
Sources Mumtaz, Jenny
Heuristic 7. Flexibility and efficiency of use Severity 1 = Cosmetic problem only
Description:
  • Add a prompt before deleting the event: “Sure you want to delete?”
Proposed Solution:
  1. Will add in a confirmation pop up for user to confirm before deleting