Difference between revisions of "IS480 Team wiki: 2013T2 Tappers/Documentation/User Testing"
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<div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Test Plan</font></div> | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Test Plan</font></div> | ||
− | [[Image:Test_Plan_Tappers.png | 700px]] | + | [[Image:Test_Plan_Tappers.png | 700px|center]] |
<br> | <br> | ||
Please see the full document here: [[Media:Test_Plan_Tappers.docx|Tappers' Test Plan]]<br><br> | Please see the full document here: [[Media:Test_Plan_Tappers.docx|Tappers' Test Plan]]<br><br> | ||
− | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">User Testing</font></div> | + | Please see our Test Cases here: [[Media:Contact Management Test Case.xlsx|Tappers' Test Cases]]<br><br> |
+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">User Testing 1</font></div> | ||
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<center> | <center> | ||
{| class="wikitable" style="text-align: center" | {| class="wikitable" style="text-align: center" | ||
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− | ! scope="col" width=" | + | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Description |
− | ! scope="col" width=" | + | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Information |
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− | ! scope="col" width=" | + | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Date |
|align="center"| 28 January 2014 | |align="center"| 28 January 2014 | ||
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− | ! scope="col" width=" | + | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Users |
|align="center"|Jenny HUQ<br>Shirley PONG <br>Jared THAM | |align="center"|Jenny HUQ<br>Shirley PONG <br>Jared THAM | ||
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− | ! scope="col" width=" | + | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Link Execution Plan |
|align="center"|[[Media:IS480 UT Execution Plan.docx| Download]] | |align="center"|[[Media:IS480 UT Execution Plan.docx| Download]] | ||
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− | ! scope="col" width=" | + | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Document |
|align="center"|[[Media:User Testing Document.docx| Download]] | |align="center"|[[Media:User Testing Document.docx| Download]] | ||
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|- | |- | ||
− | ! scope="col" width=" | + | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Post Test Questionaire |
|align="center"|[[Media:Questionaire.docx| Download]] | |align="center"|[[Media:Questionaire.docx| Download]] | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Document (with Feedback) | ||
+ | |align="center"|[[Media:User_Testing_Document_(With_Feedback).docx | Download]] | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Questionaire Responses | ||
+ | |align="center"|[[Media:Questionaire (answers).docx | Download]] | ||
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|} | |} | ||
</center> | </center> | ||
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+ | [[Image:2014-01-28 10.13.26.jpg | 500px]] | ||
+ | [[Image:2014-01-28 10.21.48.jpg | 500px]] | ||
+ | [[Image:2014-01-28 10.21.51.jpg | 500px]] | ||
+ | [[Image:2014-01-28 10.21.58.jpg | 500px]] | ||
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<div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Feedback</font></div> | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Feedback</font></div> | ||
<br> | <br> | ||
[[Image: Features4.png | 1000px | center]] | [[Image: Features4.png | 1000px | center]] | ||
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<div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Heuristic Testings</font></div> | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Heuristic Testings</font></div> | ||
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# Arrange a debug session to solve this problem. | # Arrange a debug session to solve this problem. | ||
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+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">User Testing 2</font></div> | ||
+ | <center> | ||
+ | {| class="wikitable" style="text-align: center" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Description | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Information | ||
+ | |- | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Date | ||
+ | |align="center"| 28 March 2014 | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| No. of Users | ||
+ | |align="center"| 4 | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Execution Plan | ||
+ | |align="center"|[[Media:IS480 UT2 Execution Plan.docx| Download]] | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing 2 Instructions | ||
+ | |align="center"|[https://docs.google.com/document/d/1uCMcSWJVwGOv0EjtgkHa8-6SG7F6vrP0P69PvxTKO70/edit?usp=sharing View] | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing 2 Results | ||
+ | |align="center"|[https://docs.google.com/spreadsheets/d/1EeGm__JhdZ7mFbxDv0fgwZii0UvvUnGUwEsuISV39RI/edit?usp=sharing View] | ||
+ | |- | ||
+ | |} | ||
+ | </center> | ||
+ | <b>User Testing 2 Results</b> | ||
+ | [[Image: Screenshot 2014-04-13 15.36.35.png | 800px | center]] | ||
+ | |||
+ | <b>Internal Testing Feedback</b> | ||
+ | {| class="wikitable" style="margin: 1em auto 1em auto; text-align: center" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="75" style="background:#a52a2a; color:#ffffff"| Feature | ||
+ | ! scope="col" width="75" style="background:#a52a2a; color:#ffffff"| Feedback | ||
+ | |- | ||
+ | | Registration || Position of the details could be better arranged, such that it will be easier to read | ||
+ | |- | ||
+ | | Email || Problems sending email, often takes a few times before email is successfully received | ||
+ | |- | ||
+ | | Survey || Easy to read and complete | ||
+ | |||
+ | |} | ||
+ | |||
+ | |||
+ | |||
+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">User Testing 3</font></div> | ||
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+ | <center> | ||
+ | {| class="wikitable" style="text-align: center" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Description | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Information | ||
+ | |- | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Date | ||
+ | |align="center"| 1 April - 8 April 2014 | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| No. of Users | ||
+ | |align="center"| 21 | ||
+ | |- | ||
+ | |||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing 3 Instructions | ||
+ | |align="center"|[https://docs.google.com/document/d/1uCMcSWJVwGOv0EjtgkHa8-6SG7F6vrP0P69PvxTKO70/edit?usp=sharing View] | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing 3 Results | ||
+ | |align="center"|[https://docs.google.com/spreadsheet/ccc?key=0AiOFJFTPLiPpdFhUYUpsY2U0Wmx3OG9meTFDQmM2Q1E&usp=drive_web#gid=0=sharing View] | ||
+ | |- | ||
+ | |} | ||
+ | </center> | ||
+ | |||
+ | [[Image:UT2pics.png|800px|center]] | ||
+ | |||
+ | ====User Testing 3 Questionnaire's results from participants==== | ||
+ | |||
+ | The event details are clearly stated | ||
+ | [[Image:Q1.jpg|300px|center]] | ||
+ | |||
+ | The registration process is easy | ||
+ | [[Image:tappers_Q2.jpg|300px|center]] | ||
+ | |||
+ | No problems completing the event survey | ||
+ | [[Image:tappers_Q3.jpg|300px|center]] | ||
+ | |||
+ | Satisfied with the color scheme and UI of the registration page | ||
+ | [[Image:tappers_Q4.jpg|300px|center]] | ||
+ | |||
+ | Satisfied with the color scheme and UI of the survey page | ||
+ | [[Image:tappers_Q5.jpg|300px|center]] | ||
+ | |||
+ | Overall the testing was quick and easy | ||
+ | [[Image:tappers_Q6.jpg|300px|center]] |
Latest revision as of 14:39, 19 April 2014
Home | The Team | Project Overview | Project Management | Project Documentation | Learning Outcomes |
Design & Prototype | Diagrams | User Testing | Resources | Meeting Minutes |
Please see the full document here: Tappers' Test Plan
Please see our Test Cases here: Tappers' Test Cases
Description | Information |
---|---|
Date | 28 January 2014 |
Users | Jenny HUQ Shirley PONG Jared THAM |
User Testing Link Execution Plan | Download |
User Testing Document | Download |
User Testing Post Test Questionaire | Download |
User Testing Document (with Feedback) | Download |
Questionaire Responses | Download |
Contents
Heuristics and Severity Ratings
Date : 17 February
Venue: Lien Centre for Social Innovation, SMU Admin Building, Level 9
Users: Jenny HUQ, Shirley PONG, Jared THAM, Mumtaz
Heuristics | Severity Ratings |
---|---|
1. Visibility of system status 2. Match between system and the real world 3. User control and freedom 4. Consistency and standards 5. Error prevention 6. Recognition rather than recall 7. Flexibility and efficiency of use 8. Aesthetic and minimalist design 9. Help users recognize, diagnose, and recover from errors 10. Help and documentation Not related to any heuristic |
0 = Not a real usability problem 1 = Cosmetic problem only 2 = Minor usability problem 3 = Major usability problem 4 = Usability catastrophe |
Problem 1
Name | 4. Inconsistent navigation bar | ||
Sources | Mumtaz | ||
Heuristic | 1. Visibility of system status | Severity | 3= Major Usability Problem |
Description:
| |||
Proposed Solution:
|
Problem 2
Name | Add an Event Page | ||
Sources | Mumtaz | ||
Heuristic | 1. Visibility of system status | Severity | 2. Minor Usability Problem |
Description:
| |||
Proposed Solution:
|
Problem 3
Name | Add a confirmation popup before deleting an event | ||
Sources | Shirley, Jenny | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 2 = Minor usability problem |
Description:
| |||
Proposed Solution:
|
Problem 4
Name | Make the column size adjustable | ||
Sources | Shirley | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 2 = Minor Usability Problem |
Description:
| |||
Proposed Solution:
|
Problem 5
Name | Edit Button is difficult to find | ||
Sources | Mumtaz, Jenny, Shirley | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 6
Name | Add comment box to Event registration form | ||
Sources | Mumtaz | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 7
Name | Rename the button “Add contacts” to "Invite Contact" for an event | ||
Sources | Mumtaz, Jenny | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 8
Name | Search column is not visible | ||
Sources | Jenny | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 9
Name | Spelling mistakes | ||
Sources | Jenny | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 10
Name | 9. Make it optional to add contact numbers | ||
Sources | Shirley | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 11
Name | Undo button | ||
Sources | Shirley | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 12
Name | Show address in 4 fields | ||
Sources | Shirley, Jared | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 13
Name | Navigation after delete a contact | ||
Sources | Mumtaz | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 14
Name | Uploading photos does not work | ||
Sources | Jared | ||
Heuristic | 7. Not related to any heuristic | Severity | 0 = Not a real usability problem |
Description:
| |||
Proposed Solution:
|
Problem 15
Name | Create event does not work | ||
Sources | Jenny | ||
Heuristic | 0. Not related to any heuristic | Severity | 0 = Not a real usability problem |
Description:
| |||
Proposed Solution:
|
Description | Information |
---|---|
Date | 28 March 2014 |
No. of Users | 4 |
User Testing Execution Plan | Download |
User Testing 2 Instructions | View |
User Testing 2 Results | View |
User Testing 2 Results
Internal Testing Feedback
Feature | Feedback |
---|---|
Registration | Position of the details could be better arranged, such that it will be easier to read |
Problems sending email, often takes a few times before email is successfully received | |
Survey | Easy to read and complete |
Description | Information |
---|---|
Date | 1 April - 8 April 2014 |
No. of Users | 21 |
User Testing 3 Instructions | View |
User Testing 3 Results | View |
User Testing 3 Questionnaire's results from participants
The event details are clearly stated
The registration process is easy
No problems completing the event survey
Satisfied with the color scheme and UI of the registration page
Satisfied with the color scheme and UI of the survey page
Overall the testing was quick and easy