Difference between revisions of "IS480 Team wiki: 2013T2 Tappers/Documentation/User Testing"
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− | + | {|style="background-color:#ffffff; color:#000000" width="100%" cellspacing="0" cellpadding="10" valign="top" border="0"| | |
− | [[IS480_Team_wiki:_2013T2_Tappers|<font | + | |style="font-size:100%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers|<font color="#ffffff"><b>Home</b></font>]] |
− | + | |style="font-size:100%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Tappers_Team|<font color="#ffffff"><b>The Team</b></font>]] | |
− | [[IS480_Team_wiki:_2013T2_Tappers/Tappers_Team| <font | + | |style="font-size:100%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Project_Overview|<font color="#ffffff"><b>Project Overview</b></font>]] |
− | + | |style="font-size:100%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Project_Management/Project_Schedule|<font color="#ffffff"><b>Project Management</b></font>]] | |
− | [[IS480_Team_wiki:_2013T2_Tappers/Project_Overview|<font | + | |style="font-size:100%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#8A740C; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Documentation/Design_&_Prototype |<font color="#ffffff"><b>Project Documentation</b></font>]] |
− | + | |style="font-size:100%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Learning_Outcomes|<font color="#ffffff"><b>Learning Outcomes</b></font>]] | |
− | [[IS480_Team_wiki:_2013T2_Tappers/Project_Management/Project_Schedule|<font | + | |} <br/> |
− | + | ||
− | [[IS480_Team_wiki:_2013T2_Tappers/Documentation|<font | + | <!--Navigation Bar--> |
− | + | <!--Navigation--> | |
− | [[IS480_Team_wiki:_2013T2_Tappers/Documentation|<font | + | {|style="background-color:#ffffff; color:#000000" width="100%" cellspacing="0" cellpadding="10" valign="top" border="0"| |
+ | |style="font-size:120%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Documentation/Design_&_Prototype|<font color="#ffffff"><b>Design & Prototype</b></font>]] | ||
+ | |style="font-size:120%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Documentation/Diagrams|<font color="#ffffff"><b>Diagrams</b></font>]] | ||
+ | |style="font-size:120%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#8A740C; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Documentation/User_Testing|<font color="#ffffff"><b>User Testing</b></font>]] | ||
+ | |style="font-size:120%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Documentation/Resources|<font color="#ffffff"><b>Resources</b></font>]] | ||
+ | |style="font-size:120%; border-left:1px solid #ffffff; border-right:1px solid #ffffff; text-align:center; background-color:#151C55; " width="10%" |[[IS480_Team_wiki:_2013T2_Tappers/Documentation/Meeting_Minutes|<font color="#ffffff"><b>Meeting Minutes</b></font>]] | ||
+ | |} <br/> | ||
+ | <!--Body--> | ||
+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Test Plan</font></div> | ||
+ | [[Image:Test_Plan_Tappers.png | 700px|center]] | ||
+ | <br> | ||
+ | Please see the full document here: [[Media:Test_Plan_Tappers.docx|Tappers' Test Plan]]<br><br> | ||
+ | Please see our Test Cases here: [[Media:Contact Management Test Case.xlsx|Tappers' Test Cases]]<br><br> | ||
+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">User Testing 1</font></div> | ||
+ | |||
+ | <center> | ||
+ | {| class="wikitable" style="text-align: center" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Description | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Information | ||
+ | |- | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Date | ||
+ | |align="center"| 28 January 2014 | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Users | ||
+ | |align="center"|Jenny HUQ<br>Shirley PONG <br>Jared THAM | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Link Execution Plan | ||
+ | |align="center"|[[Media:IS480 UT Execution Plan.docx| Download]] | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Document | ||
+ | |align="center"|[[Media:User Testing Document.docx| Download]] | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Post Test Questionaire | ||
+ | |align="center"|[[Media:Questionaire.docx| Download]] | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Document (with Feedback) | ||
+ | |align="center"|[[Media:User_Testing_Document_(With_Feedback).docx | Download]] | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Questionaire Responses | ||
+ | |align="center"|[[Media:Questionaire (answers).docx | Download]] | ||
+ | |- | ||
+ | |} | ||
+ | </center> | ||
+ | |||
+ | [[Image:2014-01-28 10.13.26.jpg | 500px]] | ||
+ | [[Image:2014-01-28 10.21.48.jpg | 500px]] | ||
+ | [[Image:2014-01-28 10.21.51.jpg | 500px]] | ||
+ | [[Image:2014-01-28 10.21.58.jpg | 500px]] | ||
+ | |||
+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Feedback</font></div> | ||
+ | <br> | ||
+ | [[Image: Features4.png | 1000px | center]] | ||
+ | |||
+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">Heuristic Testings</font></div> | ||
+ | <h4>Heuristics and Severity Ratings</h4> | ||
+ | |||
+ | Date : 17 February<br> | ||
+ | Venue: Lien Centre for Social Innovation, SMU Admin Building, Level 9<br> | ||
+ | Users: Jenny HUQ, Shirley PONG, Jared THAM, Mumtaz<br> | ||
+ | |||
+ | {| class="wikitable centered" | ||
+ | !Heuristics | ||
+ | !Severity Ratings | ||
+ | |- | ||
+ | |style="vertical-align:text-top"| | ||
+ | |||
+ | 1. Visibility of system status | ||
+ | |||
+ | 2. Match between system and the real world | ||
+ | |||
+ | 3. User control and freedom | ||
+ | |||
+ | 4. Consistency and standards | ||
+ | |||
+ | 5. Error prevention | ||
+ | |||
+ | 6. Recognition rather than recall | ||
+ | |||
+ | 7. Flexibility and efficiency of use | ||
+ | |||
+ | 8. Aesthetic and minimalist design | ||
+ | |||
+ | 9. Help users recognize, diagnose, and recover from errors | ||
+ | |||
+ | 10. Help and documentation | ||
+ | |||
+ | Not related to any heuristic | ||
+ | |||
+ | |style="vertical-align:text-top"| | ||
+ | |||
+ | 0 = Not a real usability problem | ||
+ | |||
+ | 1 = Cosmetic problem only | ||
+ | |||
+ | 2 = Minor usability problem | ||
+ | |||
+ | 3 = Major usability problem | ||
+ | |||
+ | 4 = Usability catastrophe | ||
+ | |||
+ | |- | ||
+ | |} | ||
+ | |||
+ | ==== Problem 1 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|4. Inconsistent navigation bar | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Mumtaz | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|1. Visibility of system status | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |3= Major Usability Problem | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *The navigation bar is inconsistent in different pages | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # Change the UI to be consistent among pages | ||
+ | |} | ||
+ | |||
+ | |||
+ | ==== Problem 2 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Add an Event Page | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Mumtaz | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|1. Visibility of system status | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |2. Minor Usability Problem | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *Change the term "organisations" to "partner(s)" and don't make this a compulsory field | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # We will implement accordingly | ||
+ | |} | ||
+ | |||
+ | ==== Problem 3 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Add a confirmation popup before deleting an event | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Shirley, Jenny | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|7. Flexibility and efficiency of use | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |2 = Minor usability problem | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *Add a prompt before deleting the event: “Sure you want to delete?” | ||
|- | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # Will add in a confirmation pop up for user to confirm before deleting | ||
|} | |} | ||
− | {| | + | ==== Problem 4 ==== |
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Make the column size adjustable | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Shirley | ||
+ | |||
|- | |- | ||
− | + | |width="50pt"|'''Heuristic''' | |
− | + | |width="40%"|7. Flexibility and efficiency of use | |
− | + | |width="50pt"|'''Severity''' | |
− | + | |2 = Minor Usability Problem | |
− | + | ||
− | + | |- | |
− | + | |Colspan=4|'''Description''': | |
− | + | *Make the column size adjustable | |
− | |||
− | |||
|- | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # We will implement accordingly | ||
|} | |} | ||
− | + | ==== Problem 5 ==== | |
− | <div style="background: # | + | {| class="wikitable centered" width="90%" |
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Edit Button is difficult to find | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Mumtaz, Jenny, Shirley | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|1. Visibility of system status | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *It was difficult to spot the edit column on the right hand side. | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | #Implementing in-line editing, users can click and editing directly on the field. | ||
+ | |} | ||
+ | |||
+ | ==== Problem 6 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Add comment box to Event registration form | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Mumtaz | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|7. Flexibility and efficiency of use | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *There should be an “Other Comment” box in the Event registration form. | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | #Add the comment box | ||
+ | |} | ||
+ | |||
+ | ==== Problem 7 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Rename the button “Add contacts” to "Invite Contact" for an event | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Mumtaz, Jenny | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|1. Visibility of system status | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *Rename “Add Contacts” to “Invite Contacts”, and allow a message to be sent immediately to the contacts after added. | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # Will consider and implement the same | ||
+ | |} | ||
+ | |||
+ | ==== Problem 8 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Search column is not visible | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Jenny | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|1. Visibility of system status | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *Move the search column to the top so it will be more visible to see | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # Will make the changes accordingly | ||
+ | |} | ||
+ | |||
+ | ==== Problem 9 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Spelling mistakes | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Jenny | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|1. Visibility of system status | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *There are some spelling mistakes throughout. | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # Team will check and ensure no spelling error | ||
+ | |} | ||
+ | |||
+ | ==== Problem 10 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|9. Make it optional to add contact numbers | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Shirley | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|7. Flexibility and efficiency of use | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *Make the field office numbers and mobile numbers optional | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # Will implement accordingly | ||
+ | |} | ||
+ | |||
+ | ==== Problem 11 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Undo button | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Shirley | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|7. Flexibility and efficiency of use | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *To have an “Undo” feature, to undo if user delete something wrongly | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # We won’t implement undo feature, instead we will provide a popup to seek user’s confirmation before deleting something | ||
+ | |} | ||
+ | |||
+ | ==== Problem 12 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Show address in 4 fields | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Shirley, Jared | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|7. Flexibility and efficiency of use | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *Make address field into 4 lines, including country | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # We won’t implement undo feature, instead we will provide a popup to seek user’s confirmation before deleting something | ||
+ | |} | ||
+ | |||
+ | ==== Problem 13 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Navigation after delete a contact | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Mumtaz | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|1. Visibility of system status | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |1 = Cosmetic problem only | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *After delete a contact, user was brought back to the “View all Contacts” page, it should be better to bring user back to the delete page, in case they want to delete more contacts. | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # We will implement accordingly | ||
+ | |} | ||
+ | |||
+ | ==== Problem 14 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Uploading photos does not work | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Jared | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|7. Not related to any heuristic | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |0 = Not a real usability problem | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *After uploading photos, it doesn’t lead back to contacts, and photos aren’t shown. | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # Function has not been completely implemented yet. Will let user test again in User testing 2. | ||
+ | |} | ||
+ | |||
+ | ==== Problem 15 ==== | ||
+ | {| class="wikitable centered" width="90%" | ||
+ | |- | ||
+ | |width="50pt"|'''Name''' | ||
+ | |Colspan=3|Create event does not work | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Sources''' | ||
+ | |Colspan=3| Jenny | ||
+ | |||
+ | |- | ||
+ | |width="50pt"|'''Heuristic''' | ||
+ | |width="40%"|0. Not related to any heuristic | ||
+ | |width="50pt"|'''Severity''' | ||
+ | |0 = Not a real usability problem | ||
+ | |||
+ | |- | ||
+ | |Colspan=4|'''Description''': | ||
+ | *The Create event function does not work. It leads to a blank page | ||
+ | |- | ||
+ | |Colspan=4 valign="top"|'''Proposed Solution''': | ||
+ | # Arrange a debug session to solve this problem. | ||
+ | |} | ||
+ | |||
+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">User Testing 2</font></div> | ||
+ | <center> | ||
+ | {| class="wikitable" style="text-align: center" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Description | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Information | ||
+ | |- | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Date | ||
+ | |align="center"| 28 March 2014 | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| No. of Users | ||
+ | |align="center"| 4 | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing Execution Plan | ||
+ | |align="center"|[[Media:IS480 UT2 Execution Plan.docx| Download]] | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing 2 Instructions | ||
+ | |align="center"|[https://docs.google.com/document/d/1uCMcSWJVwGOv0EjtgkHa8-6SG7F6vrP0P69PvxTKO70/edit?usp=sharing View] | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing 2 Results | ||
+ | |align="center"|[https://docs.google.com/spreadsheets/d/1EeGm__JhdZ7mFbxDv0fgwZii0UvvUnGUwEsuISV39RI/edit?usp=sharing View] | ||
+ | |- | ||
+ | |} | ||
+ | </center> | ||
+ | <b>User Testing 2 Results</b> | ||
+ | [[Image: Screenshot 2014-04-13 15.36.35.png | 800px | center]] | ||
+ | |||
+ | <b>Internal Testing Feedback</b> | ||
+ | {| class="wikitable" style="margin: 1em auto 1em auto; text-align: center" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="75" style="background:#a52a2a; color:#ffffff"| Feature | ||
+ | ! scope="col" width="75" style="background:#a52a2a; color:#ffffff"| Feedback | ||
+ | |- | ||
+ | | Registration || Position of the details could be better arranged, such that it will be easier to read | ||
+ | |- | ||
+ | | Email || Problems sending email, often takes a few times before email is successfully received | ||
+ | |- | ||
+ | | Survey || Easy to read and complete | ||
+ | |||
+ | |} | ||
+ | |||
+ | |||
+ | |||
+ | <div style="font-size: 20px; font-family:Arial; background: #8A740C; padding:16px; font-weight:bold; line-height:0.2em;"><font color = "white">User Testing 3</font></div> | ||
+ | |||
+ | <center> | ||
+ | {| class="wikitable" style="text-align: center" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Description | ||
+ | ! scope="col" width="100" style="background:#a52a2a; color:#ffffff"| Information | ||
+ | |- | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| Date | ||
+ | |align="center"| 1 April - 8 April 2014 | ||
+ | |- | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| No. of Users | ||
+ | |align="center"| 21 | ||
+ | |- | ||
+ | |||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing 3 Instructions | ||
+ | |align="center"|[https://docs.google.com/document/d/1uCMcSWJVwGOv0EjtgkHa8-6SG7F6vrP0P69PvxTKO70/edit?usp=sharing View] | ||
+ | |- | ||
+ | ! scope="col" width="350" style="background:#ffffff; color:#566D7E"| User Testing 3 Results | ||
+ | |align="center"|[https://docs.google.com/spreadsheet/ccc?key=0AiOFJFTPLiPpdFhUYUpsY2U0Wmx3OG9meTFDQmM2Q1E&usp=drive_web#gid=0=sharing View] | ||
+ | |- | ||
+ | |} | ||
+ | </center> | ||
+ | |||
+ | [[Image:UT2pics.png|800px|center]] | ||
+ | |||
+ | ====User Testing 3 Questionnaire's results from participants==== | ||
+ | |||
+ | The event details are clearly stated | ||
+ | [[Image:Q1.jpg|300px|center]] | ||
+ | |||
+ | The registration process is easy | ||
+ | [[Image:tappers_Q2.jpg|300px|center]] | ||
+ | |||
+ | No problems completing the event survey | ||
+ | [[Image:tappers_Q3.jpg|300px|center]] | ||
+ | |||
+ | Satisfied with the color scheme and UI of the registration page | ||
+ | [[Image:tappers_Q4.jpg|300px|center]] | ||
+ | |||
+ | Satisfied with the color scheme and UI of the survey page | ||
+ | [[Image:tappers_Q5.jpg|300px|center]] | ||
+ | |||
+ | Overall the testing was quick and easy | ||
+ | [[Image:tappers_Q6.jpg|300px|center]] |
Latest revision as of 14:39, 19 April 2014
Home | The Team | Project Overview | Project Management | Project Documentation | Learning Outcomes |
Design & Prototype | Diagrams | User Testing | Resources | Meeting Minutes |
Please see the full document here: Tappers' Test Plan
Please see our Test Cases here: Tappers' Test Cases
Description | Information |
---|---|
Date | 28 January 2014 |
Users | Jenny HUQ Shirley PONG Jared THAM |
User Testing Link Execution Plan | Download |
User Testing Document | Download |
User Testing Post Test Questionaire | Download |
User Testing Document (with Feedback) | Download |
Questionaire Responses | Download |
Contents
Heuristics and Severity Ratings
Date : 17 February
Venue: Lien Centre for Social Innovation, SMU Admin Building, Level 9
Users: Jenny HUQ, Shirley PONG, Jared THAM, Mumtaz
Heuristics | Severity Ratings |
---|---|
1. Visibility of system status 2. Match between system and the real world 3. User control and freedom 4. Consistency and standards 5. Error prevention 6. Recognition rather than recall 7. Flexibility and efficiency of use 8. Aesthetic and minimalist design 9. Help users recognize, diagnose, and recover from errors 10. Help and documentation Not related to any heuristic |
0 = Not a real usability problem 1 = Cosmetic problem only 2 = Minor usability problem 3 = Major usability problem 4 = Usability catastrophe |
Problem 1
Name | 4. Inconsistent navigation bar | ||
Sources | Mumtaz | ||
Heuristic | 1. Visibility of system status | Severity | 3= Major Usability Problem |
Description:
| |||
Proposed Solution:
|
Problem 2
Name | Add an Event Page | ||
Sources | Mumtaz | ||
Heuristic | 1. Visibility of system status | Severity | 2. Minor Usability Problem |
Description:
| |||
Proposed Solution:
|
Problem 3
Name | Add a confirmation popup before deleting an event | ||
Sources | Shirley, Jenny | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 2 = Minor usability problem |
Description:
| |||
Proposed Solution:
|
Problem 4
Name | Make the column size adjustable | ||
Sources | Shirley | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 2 = Minor Usability Problem |
Description:
| |||
Proposed Solution:
|
Problem 5
Name | Edit Button is difficult to find | ||
Sources | Mumtaz, Jenny, Shirley | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 6
Name | Add comment box to Event registration form | ||
Sources | Mumtaz | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 7
Name | Rename the button “Add contacts” to "Invite Contact" for an event | ||
Sources | Mumtaz, Jenny | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 8
Name | Search column is not visible | ||
Sources | Jenny | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 9
Name | Spelling mistakes | ||
Sources | Jenny | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 10
Name | 9. Make it optional to add contact numbers | ||
Sources | Shirley | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 11
Name | Undo button | ||
Sources | Shirley | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 12
Name | Show address in 4 fields | ||
Sources | Shirley, Jared | ||
Heuristic | 7. Flexibility and efficiency of use | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 13
Name | Navigation after delete a contact | ||
Sources | Mumtaz | ||
Heuristic | 1. Visibility of system status | Severity | 1 = Cosmetic problem only |
Description:
| |||
Proposed Solution:
|
Problem 14
Name | Uploading photos does not work | ||
Sources | Jared | ||
Heuristic | 7. Not related to any heuristic | Severity | 0 = Not a real usability problem |
Description:
| |||
Proposed Solution:
|
Problem 15
Name | Create event does not work | ||
Sources | Jenny | ||
Heuristic | 0. Not related to any heuristic | Severity | 0 = Not a real usability problem |
Description:
| |||
Proposed Solution:
|
Description | Information |
---|---|
Date | 28 March 2014 |
No. of Users | 4 |
User Testing Execution Plan | Download |
User Testing 2 Instructions | View |
User Testing 2 Results | View |
User Testing 2 Results
Internal Testing Feedback
Feature | Feedback |
---|---|
Registration | Position of the details could be better arranged, such that it will be easier to read |
Problems sending email, often takes a few times before email is successfully received | |
Survey | Easy to read and complete |
Description | Information |
---|---|
Date | 1 April - 8 April 2014 |
No. of Users | 21 |
User Testing 3 Instructions | View |
User Testing 3 Results | View |
User Testing 3 Questionnaire's results from participants
The event details are clearly stated
The registration process is easy
No problems completing the event survey
Satisfied with the color scheme and UI of the registration page
Satisfied with the color scheme and UI of the survey page
Overall the testing was quick and easy