Difference between revisions of "IS480 Team wiki: 2013T2 DR.Jean Labs UT3 Results"
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====Task Instructions==== | ====Task Instructions==== | ||
− | [[Image: | + | [[Image:DrJean_UT3Results_TaskInstructions1.png]]<br/> |
− | [[Image: | + | [[Image:DrJean_UT3Results_TaskInstructions2.png]]<br/> |
<br/><br/> | <br/><br/> | ||
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{| style="width: 80%" | {| style="width: 80%" | ||
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− | + | [[Image:DrJean_UT3Results_Post1.png]] | |
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− | |[[Image: | + | |[[Image:DrJean_UT3Results_Post2.png|300px]] |
− | |[[Image: | + | |[[Image:DrJean_UT3Results_Post3.png|500px]] |
+ | |- | ||
+ | |[[Image:DrJean_UT3Results_Post4.png|250px]] | ||
+ | |[[Image:DrJean_UT3Results_Post5.png|400px]] | ||
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<div padding=15px> | <div padding=15px> | ||
==== UI ==== | ==== UI ==== | ||
− | * | + | * Register page not clear - where should i input the code? |
+ | * Users were conflicted about login - some people felt that the login was simple whereas others were confused | ||
+ | * Login and sign up screen should be separate | ||
+ | * Unsure of how to create an account with only given a code with no email whatsoever | ||
+ | * Might want to incorporate a 'remember user' function | ||
+ | * Did not know how to edit the fields, "take part now" button not intuitive | ||
+ | * User was confused by password option when first accessing account details | ||
+ | * Suggestion given to put change password in another section | ||
+ | * Input box appearance gives users the impression that the fields in it can be changed/entered | ||
+ | * Clearer instructions on updating information is needed | ||
+ | * Credit given for viewing squib should be bigger, if it is at the top right hand corner, users might miss it | ||
+ | * User unsure of how much credits are distributed for each ad | ||
+ | * Would like a status log which list down all the credits earned for the day | ||
+ | * Have a menu for easy navigation, otherwise users have to always go back to homepage first | ||
+ | * Clicking on "next squib" easier and cleaner but less intuitive, must scroll down | ||
+ | * Suggest adding an arrow for swiping/for the picture to move to allow users to see the squibs are being 'swiped' | ||
+ | * Some squibs too large/not standardised to fit into user's screen | ||
+ | * Starting with latest viewed squib for view history might be more intuitive, in addition to date and time indicator | ||
+ | * Not all squibs recorded in view history even though it says "list all" | ||
+ | * Logout button visually different from the others, one user took awhile to locate it | ||
+ | * One user felt that the web version of the application is a bit empty and resembles the mobile version too much | ||
+ | * Notifications might not be easy to locate - just that bell icon | ||
+ | * Aesthetically appealing, UI is easy to navigate and understand (has the Google Design feel) | ||
+ | * Timer bar was well thought of for users to determine if they have successfully captured the advertisement | ||
<br/><br/> | <br/><br/> | ||
+ | |||
==== Function ==== | ==== Function ==== | ||
− | * | + | * Could have a Facebook login |
+ | * Tour is too fast, users would prefer an interactive swipe tutorial | ||
+ | * Swiping does not always work for all users, some experience a lag, others are completely unable to swipe (Chrome on iPhone 4s) | ||
+ | * Many users requested for a Unfavourite squib option | ||
+ | * Request for breakdown of history of credits would be useful (a log of last 20 viewed squibs) | ||
+ | * Request for search history function | ||
+ | * Might need category filtering to organise Favourites | ||
+ | * All users wanted category filtering for various functions (view squib/history/favourites) | ||
+ | * Users requested for a zoom function for pictures | ||
+ | * Users wanted a comment/review function for squibs/deals | ||
+ | * Users recommended implementing redemption functions for either purchasing products from the merchant's website or coupons | ||
+ | * Users suggested working with merchants to show promotional contests on the app in order to enjoy discounts | ||
+ | |||
<br/><br/> | <br/><br/> | ||
==== Others ==== | ==== Others ==== | ||
− | * | + | * Users felt that for some advertisers, more details was needed in the description, such as address, operating hours, contact number |
+ | * Some users wanted more details to make the app a "one-stop solution" where they can check terms and conditions as well | ||
+ | * One user suggested having other languages - in particular Chinese | ||
+ | * Users suggested classifying deals according to latest/most popular/last chance | ||
+ | * Some users felt that 10 seconds was too long but generally users felt that 10 seconds was a good threshold for earning credits | ||
+ | * Users liked that account details has a simple format - omits need for additional info such as birthday, etc. | ||
+ | * Users liked the concept of earning money looking at advertisements | ||
+ | * Users felt that the app is a great avenue to know about offers (and earn money) - kills two birds with one stone | ||
<br/><br/> | <br/><br/> | ||
</div> | </div> |
Revision as of 11:31, 27 February 2014
{ Overview } | { Results } | { Photos } | { Documentation } |
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Contents
User Test 2: Changes to be Made
Changes to be made | Status |
---|---|
Scheduled |
User Test 2: Consolidated Results
General User Profile
Our 10 testers were potential users of SQKII's user platform.
User Demographic
Name | Age | Gender | Phone Model | Location of Test | Duration | Facilitator |
---|---|---|---|---|---|---|
Teryne Ichige | 20 | Female | iPhone 5s | SMU Library | 13min | Agurz |
Gillian Lee | 21 | Female | TBA | SMU Library | 30min | Rafael |
Freda Tan | 22 | Female | iPad Air | SMU Library | 17min | Agurz |
Jobina Soh | 23 | Female | iPhone 5 | Tampines Mall MacDonalds | 30min | Nicholas |
Xiang Hong | 23 | Female | iPhone 5 | Tampines Mall MacDonalds | 40min | Nicholas |
Sheng Hui | 23 | Female | Sheng Hui's House | 20 min | Rafael | |
Su Leng | 24 | Female | Android | UPL | 30min | Nicholas |
Xue Ling | 24 | Female | iPhone 4s (Chrome) | UPL | 30 min | Nicholas |
Karen Tay | 24 | Female | TBA | Karen's House | 30 min | Rafael |
Marcus Tan | 21 | Male | iPhone 5 | SMU Library | 26min | Agurz |
Ong Si Hao | 21 | Male | Samsung Note 2 | SMU Library | 40min | Agurz |
Phileas Sum | 23 | Male | iPhone 4s | Pick & Bite | 30min | Nicholas |
Marcus Toh | 25 | Male | Marcus's Home | 20min | Rafael | |
Benjamin Cher | 25 | Male | Mac Laptop | Benjamin's Home | 30min | Denise |
Aaron Tan | 27 | Male | iPad Mini | Pick & Bite | 30min | Nicholas |
Quantitative Responses
These are the consolidated findings from our User Test with our closed beta launch users:
Pre-Test
Task Instructions
Post-Test
For the individual breakdown, do download our detailed results below.
Qualitative Feedback
UI
- Register page not clear - where should i input the code?
- Users were conflicted about login - some people felt that the login was simple whereas others were confused
- Login and sign up screen should be separate
- Unsure of how to create an account with only given a code with no email whatsoever
- Might want to incorporate a 'remember user' function
- Did not know how to edit the fields, "take part now" button not intuitive
- User was confused by password option when first accessing account details
- Suggestion given to put change password in another section
- Input box appearance gives users the impression that the fields in it can be changed/entered
- Clearer instructions on updating information is needed
- Credit given for viewing squib should be bigger, if it is at the top right hand corner, users might miss it
- User unsure of how much credits are distributed for each ad
- Would like a status log which list down all the credits earned for the day
- Have a menu for easy navigation, otherwise users have to always go back to homepage first
- Clicking on "next squib" easier and cleaner but less intuitive, must scroll down
- Suggest adding an arrow for swiping/for the picture to move to allow users to see the squibs are being 'swiped'
- Some squibs too large/not standardised to fit into user's screen
- Starting with latest viewed squib for view history might be more intuitive, in addition to date and time indicator
- Not all squibs recorded in view history even though it says "list all"
- Logout button visually different from the others, one user took awhile to locate it
- One user felt that the web version of the application is a bit empty and resembles the mobile version too much
- Notifications might not be easy to locate - just that bell icon
- Aesthetically appealing, UI is easy to navigate and understand (has the Google Design feel)
- Timer bar was well thought of for users to determine if they have successfully captured the advertisement
Function
- Could have a Facebook login
- Tour is too fast, users would prefer an interactive swipe tutorial
- Swiping does not always work for all users, some experience a lag, others are completely unable to swipe (Chrome on iPhone 4s)
- Many users requested for a Unfavourite squib option
- Request for breakdown of history of credits would be useful (a log of last 20 viewed squibs)
- Request for search history function
- Might need category filtering to organise Favourites
- All users wanted category filtering for various functions (view squib/history/favourites)
- Users requested for a zoom function for pictures
- Users wanted a comment/review function for squibs/deals
- Users recommended implementing redemption functions for either purchasing products from the merchant's website or coupons
- Users suggested working with merchants to show promotional contests on the app in order to enjoy discounts
Others
- Users felt that for some advertisers, more details was needed in the description, such as address, operating hours, contact number
- Some users wanted more details to make the app a "one-stop solution" where they can check terms and conditions as well
- One user suggested having other languages - in particular Chinese
- Users suggested classifying deals according to latest/most popular/last chance
- Some users felt that 10 seconds was too long but generally users felt that 10 seconds was a good threshold for earning credits
- Users liked that account details has a simple format - omits need for additional info such as birthday, etc.
- Users liked the concept of earning money looking at advertisements
- Users felt that the app is a great avenue to know about offers (and earn money) - kills two birds with one stone
Detailed Results
Download our detailed results here!