Difference between revisions of "IS480 Team wiki: 2013T2 DR.Jean Labs UT2 Results"
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− | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010; text-align:center;" width=" | + | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010; text-align:center;" width="10%" | |
[[IS480_Team_wiki:_2013T2 DR.Jean Labs|<font color="#FFFFFF"><strong>HOME</strong></font>]] | [[IS480_Team_wiki:_2013T2 DR.Jean Labs|<font color="#FFFFFF"><strong>HOME</strong></font>]] | ||
| style="border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010;" width="1%" | | | style="border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010;" width="1%" | | ||
− | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #101010; border-top | + | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010; text-align:center;" width="15%" | |
− | [[IS480_Team_wiki: | + | [[IS480_Team_wiki:_2013T2 DR.Jean Labs_UT1|<font color="#FFFFFF"><strong>USER TEST 1</strong></font>]] |
| style="border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010;" width="1%" | | | style="border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010;" width="1%" | | ||
− | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #176596; border-top:2px solid #176596; background:#176596; text-align:center;" width="20%" | + | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #176596; border-top:2px solid #176596; border-left:2px solid #176596; background:#176596; text-align:center;" width="20%" | |
− | [[IS480_Team_wiki: | + | [[IS480_Team_wiki:_2013T2_DR.Jean Labs_UT2|<font color="#FFFFFF"><strong>USER TEST 2</strong></font>]] |
| style="border-bottom:2px solid #176596; border-top:2px solid #176596; background:#176596;" width="1%" | | | style="border-bottom:2px solid #176596; border-top:2px solid #176596; background:#176596;" width="1%" | | ||
− | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010; text-align:center;" width=" | + | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010; text-align:center;" width="15%" | |
[[IS480_Team_wiki:_2013T2_DR.Jean Labs_UT3|<font color="#FFFFFF"><strong>USER TEST 3</strong></font>]] | [[IS480_Team_wiki:_2013T2_DR.Jean Labs_UT3|<font color="#FFFFFF"><strong>USER TEST 3</strong></font>]] | ||
| style="border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010;" width="1%" | | | style="border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010;" width="1%" | | ||
+ | |||
+ | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010; text-align:center;" width="15%" | | ||
+ | [[IS480_Team_wiki:_2013T2 DR.Jean Labs_UT4|<font color="#FFFFFF"><strong>USER TEST 4</strong></font>]] | ||
+ | | style="border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010;" width="1%" | | ||
+ | |||
+ | | style="padding:0.3em; font-family:Arial; font-size:120%; border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010; text-align:center;" width="15%" | | ||
+ | [[IS480_Team_wiki:_2013T2 DR.Jean Labs_UT5|<font color="#FFFFFF"><strong>USER TEST 5</strong></font>]] | ||
+ | | style="border-bottom:2px solid #101010; border-top:2px solid #101010; background:#101010;" width="1%" | | ||
+ | |||
|} | |} | ||
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==<div style="background: #000; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px; text-transform:lowercase;letter-spacing:-0.1em;font-size:24px"><font color=#176596>User Test 2:</font><font color= #FFF> Changes to be Made</font></div>== | ==<div style="background: #000; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px; text-transform:lowercase;letter-spacing:-0.1em;font-size:24px"><font color=#176596>User Test 2:</font><font color= #FFF> Changes to be Made</font></div>== | ||
<div align = "center"> | <div align = "center"> | ||
− | |||
{| class="wikitable" | {| class="wikitable" | ||
|- | |- | ||
Line 59: | Line 67: | ||
|- | |- | ||
|Split Registration and Login page | |Split Registration and Login page | ||
− | | | + | |Completed |
|- | |- | ||
|Change editing gender option to radio/dropdown | |Change editing gender option to radio/dropdown | ||
− | | | + | |Completed |
|- | |- | ||
|Change those fields that should be un-editable in Edit Account to print out instead of in textarea | |Change those fields that should be un-editable in Edit Account to print out instead of in textarea | ||
− | | | + | |Completed |
|- | |- | ||
|Fix UI problem for first user login where no credits are shown to be credited after viewing squib (but logged in DB) | |Fix UI problem for first user login where no credits are shown to be credited after viewing squib (but logged in DB) | ||
− | | | + | |Completed |
|- | |- | ||
|To add tutorial for view squib so users know where the time bar and view next squib button is | |To add tutorial for view squib so users know where the time bar and view next squib button is | ||
− | | | + | |Completed |
|- | |- | ||
|To add a cash out confirmation popup/page | |To add a cash out confirmation popup/page | ||
− | | | + | |Completed |
|- | |- | ||
|To include the credit to cash conversion rate | |To include the credit to cash conversion rate | ||
− | | | + | |Completed |
|- | |- | ||
|View Squib History to center/blow up smaller squibs all to a standard size | |View Squib History to center/blow up smaller squibs all to a standard size | ||
− | | | + | |Completed |
|- | |- | ||
|To shift the log out button higher so its easily visible to the user without scrolling | |To shift the log out button higher so its easily visible to the user without scrolling | ||
− | | | + | |Completed |
|- | |- | ||
|To change the arrangement of icons on homepage to group cashout with my cashouts and view squib with view history | |To change the arrangement of icons on homepage to group cashout with my cashouts and view squib with view history | ||
− | | | + | |Completed |
|- | |- | ||
− | |To | + | |To also have favourite in view squib instead of just view squib history |
− | | | + | |Completed |
|} | |} | ||
</div> | </div> | ||
Line 97: | Line 105: | ||
Our 10 testers were potential users of SQKII's user platform. | Our 10 testers were potential users of SQKII's user platform. | ||
<br/><br/> | <br/><br/> | ||
− | ==== | + | ====User Demographic==== |
{| class="wikitable" style = "width: 60%" | {| class="wikitable" style = "width: 60%" | ||
|- | |- | ||
Line 104: | Line 112: | ||
!Gender | !Gender | ||
!Phone Model | !Phone Model | ||
+ | !Location of Test | ||
+ | !Duration | ||
+ | !Facilitator | ||
|- | |- | ||
|Daphne | |Daphne | ||
Line 109: | Line 120: | ||
|Female | |Female | ||
|iPhone 5s | |iPhone 5s | ||
+ | |Denise's Home | ||
+ | |20min | ||
+ | |Denise | ||
|- | |- | ||
|Brenda | |Brenda | ||
Line 114: | Line 128: | ||
|Female | |Female | ||
|Samsung Galaxy S3 | |Samsung Galaxy S3 | ||
+ | |SMU Library | ||
+ | |TBA | ||
+ | |Agurz | ||
|- | |- | ||
|Cherilyn | |Cherilyn | ||
Line 119: | Line 136: | ||
|Female | |Female | ||
|iPhone 4 | |iPhone 4 | ||
+ | |SMU Library | ||
+ | |TBA | ||
+ | |Agurz | ||
|- | |- | ||
|Rachel | |Rachel | ||
Line 124: | Line 144: | ||
|Female | |Female | ||
|Samsung Galaxy S3 | |Samsung Galaxy S3 | ||
+ | |SMU Library | ||
+ | |TBA | ||
+ | |Agurz | ||
|- | |- | ||
|Darryl | |Darryl | ||
Line 129: | Line 152: | ||
|Male | |Male | ||
|Sony Experia Z | |Sony Experia Z | ||
+ | |Denise's House | ||
+ | |25 min | ||
+ | |Denise | ||
|- | |- | ||
|Yi Yuan | |Yi Yuan | ||
Line 134: | Line 160: | ||
|Male | |Male | ||
|iPhone 4s | |iPhone 4s | ||
+ | |Rafael's House | ||
+ | |20 min | ||
+ | |Rafael | ||
|- | |- | ||
|Yi Jun | |Yi Jun | ||
Line 139: | Line 168: | ||
|Male | |Male | ||
|iPhone 5s | |iPhone 5s | ||
+ | |Rafael's House | ||
+ | |15 min | ||
+ | |Rafael | ||
|- | |- | ||
|Desmond | |Desmond | ||
Line 144: | Line 176: | ||
|Male | |Male | ||
|Samsung Galaxy S3 | |Samsung Galaxy S3 | ||
+ | |SMU Library | ||
+ | |TBA | ||
+ | |Agurz | ||
|- | |- | ||
|Benjamin | |Benjamin | ||
Line 149: | Line 184: | ||
|Male | |Male | ||
|Samsung Galaxy S3 | |Samsung Galaxy S3 | ||
+ | |TBA | ||
+ | |TBA | ||
+ | |Nicholas | ||
|- | |- | ||
|Sherman | |Sherman | ||
Line 154: | Line 192: | ||
|Male | |Male | ||
|iPhone 4s | |iPhone 4s | ||
+ | |SIS Level 3 Benches | ||
+ | |TBA | ||
+ | |Nicholas | ||
|} | |} | ||
<br/><br/> | <br/><br/> | ||
=== Quantitative Responses === | === Quantitative Responses === | ||
− | <br/> | + | These are the consolidated findings from our User Test with our users: <br/> |
− | + | <br/><br/> | |
− | + | ====Pre-Test==== | |
+ | <div align = "center"> | ||
+ | {| style="width: 80%" | ||
+ | |- | ||
+ | |[[Image:DrJean_UT2_Pre1.png|400px]] | ||
+ | |[[Image:DrJean_UT2_Pre2.png|300px]] | ||
+ | |- | ||
+ | |[[Image:DrJean_UT2_Pre3.png|400px]] | ||
+ | |[[Image:DrJean_UT2_Pre4.png|400px]] | ||
+ | |} | ||
+ | </div> | ||
+ | <br/><br/> | ||
− | + | ====Task Instructions==== | |
+ | [[Image:DrJean_UT2_TaskInstructions1.png]]<br/> | ||
+ | [[Image:DrJean_UT2_TaskInstructions2.png]]<br/> | ||
+ | <br/><br/> | ||
+ | |||
+ | ====Post-Test==== | ||
+ | <div align = "center"> | ||
+ | {| style="width: 80%" | ||
+ | |- | ||
+ | |[[Image:DrJean_UT2_Post1.png|280px]] | ||
+ | |[[Image:DrJean_UT2_Post2.png|500px]] | ||
+ | |- | ||
+ | |[[Image:DrJean_UT2_Post3.png|450px]] | ||
+ | |[[Image:DrJean_UT2_Post4.png|350px]] | ||
+ | |} | ||
+ | </div> | ||
+ | <br/><br/> | ||
+ | For the individual breakdown, do download our detailed results below.<br/><br/> | ||
=== Qualitative Feedback === | === Qualitative Feedback === | ||
<div padding=15px> | <div padding=15px> | ||
− | + | ==== UI ==== | |
− | + | * Users felt that the UI was clean, easy on the eyes and intuitive, they picked it up easily | |
+ | * Users love the minimalist feel of the app | ||
+ | * They felt that we should have separated the user login and registration pages | ||
+ | * They were unsure about the location of the timer bar and requested for it to be included in the tutorial | ||
+ | * Users were slightly confused during edit account when some of the other un-editable fields were placed in text areas | ||
+ | * Users wanted to see more details on the cashout to dollar conversion | ||
+ | * Users felt that the register and the login page should be split | ||
+ | * Users preferred having notifications right at the top of the screen | ||
+ | * Users liked that ads were shown without clutter | ||
+ | <br/><br/> | ||
+ | ==== Function ==== | ||
+ | * They loved the lucky box and scratch card function | ||
+ | * They also requested a favourite and category filter function | ||
+ | * Users wanted predictive, targeted advertising | ||
+ | * Users wanted an FAQ | ||
+ | * Users wanted to be able to filter the advertisements by time in the history function | ||
+ | * Users wanted a filter and clear their history function | ||
+ | * They wanted notification for new adverts in categories they are interested in | ||
+ | <br/><br/> | ||
+ | ==== Others ==== | ||
+ | * Users wanted to know if we were going to incorporate some kind of follow up action after viewing squibs | ||
+ | * One user doubted the authenticity of the cash for viewing ads concept | ||
+ | * One user felt that the concept of earning money is good but it might overshadow the primary purpose of viewing advertisements | ||
+ | * A minority of users disagreed with the 10 seconds timing, one said that it depends on the amount of information on the ad | ||
+ | * Users wanted more rewards like rewards for sharing ads on squibs | ||
+ | * They wanted to be able to purchase the item/coupon straight away off the platform | ||
+ | * One user had the concern regarding the fact that Paypal charges a transaction fee for withdrawing money from the account | ||
+ | <br/><br/> | ||
</div> | </div> | ||
=== Detailed Results === | === Detailed Results === | ||
Download our detailed results [[Media:DrJean_UT2_Results_Collection.xlsx |here]]! | Download our detailed results [[Media:DrJean_UT2_Results_Collection.xlsx |here]]! | ||
+ | <br/><br/> | ||
+ | ==<div style="background: #000; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px; text-transform:lowercase;letter-spacing:-0.1em;font-size:24px"><font color=#176596>User Test 2:</font><font color= #FFF> what does it all mean?</font></div>== | ||
+ | * We have done good with the UI for the user, all our users have listed the clean, easy to understand UI is one of the two things they like best about the application | ||
+ | * We have already been discussing the possibility of follow up actions after viewing ads on the platform for awhile, we are still in talks with the SQKII team | ||
+ | * We have planned to tweak the minor issues with UI and terminology as listed above | ||
+ | * It is nice to have users already clamouring to sign up for our closed beta test, and we definitely understand the concerns regarding the authenticity of cash for viewing ads, which we believe we can only prove users wrong over time |
Latest revision as of 08:07, 22 April 2014
{ Overview } | { Results } | { Photos } | { Before and After } | { Documentation } |
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Contents
User Test 2: Changes to be Made
Changes to be made | Status |
---|---|
Split Registration and Login page | Completed |
Change editing gender option to radio/dropdown | Completed |
Change those fields that should be un-editable in Edit Account to print out instead of in textarea | Completed |
Fix UI problem for first user login where no credits are shown to be credited after viewing squib (but logged in DB) | Completed |
To add tutorial for view squib so users know where the time bar and view next squib button is | Completed |
To add a cash out confirmation popup/page | Completed |
To include the credit to cash conversion rate | Completed |
View Squib History to center/blow up smaller squibs all to a standard size | Completed |
To shift the log out button higher so its easily visible to the user without scrolling | Completed |
To change the arrangement of icons on homepage to group cashout with my cashouts and view squib with view history | Completed |
To also have favourite in view squib instead of just view squib history | Completed |
User Test 2: Consolidated Results
General User Profile
Our 10 testers were potential users of SQKII's user platform.
User Demographic
Name | Age | Gender | Phone Model | Location of Test | Duration | Facilitator |
---|---|---|---|---|---|---|
Daphne | 19 | Female | iPhone 5s | Denise's Home | 20min | Denise |
Brenda | 20 | Female | Samsung Galaxy S3 | SMU Library | TBA | Agurz |
Cherilyn | 20 | Female | iPhone 4 | SMU Library | TBA | Agurz |
Rachel | 21 | Female | Samsung Galaxy S3 | SMU Library | TBA | Agurz |
Darryl | 17 | Male | Sony Experia Z | Denise's House | 25 min | Denise |
Yi Yuan | 19 | Male | iPhone 4s | Rafael's House | 20 min | Rafael |
Yi Jun | 21 | Male | iPhone 5s | Rafael's House | 15 min | Rafael |
Desmond | 23 | Male | Samsung Galaxy S3 | SMU Library | TBA | Agurz |
Benjamin | 24 | Male | Samsung Galaxy S3 | TBA | TBA | Nicholas |
Sherman | 24 | Male | iPhone 4s | SIS Level 3 Benches | TBA | Nicholas |
Quantitative Responses
These are the consolidated findings from our User Test with our users:
Pre-Test
Task Instructions
Post-Test
For the individual breakdown, do download our detailed results below.
Qualitative Feedback
UI
- Users felt that the UI was clean, easy on the eyes and intuitive, they picked it up easily
- Users love the minimalist feel of the app
- They felt that we should have separated the user login and registration pages
- They were unsure about the location of the timer bar and requested for it to be included in the tutorial
- Users were slightly confused during edit account when some of the other un-editable fields were placed in text areas
- Users wanted to see more details on the cashout to dollar conversion
- Users felt that the register and the login page should be split
- Users preferred having notifications right at the top of the screen
- Users liked that ads were shown without clutter
Function
- They loved the lucky box and scratch card function
- They also requested a favourite and category filter function
- Users wanted predictive, targeted advertising
- Users wanted an FAQ
- Users wanted to be able to filter the advertisements by time in the history function
- Users wanted a filter and clear their history function
- They wanted notification for new adverts in categories they are interested in
Others
- Users wanted to know if we were going to incorporate some kind of follow up action after viewing squibs
- One user doubted the authenticity of the cash for viewing ads concept
- One user felt that the concept of earning money is good but it might overshadow the primary purpose of viewing advertisements
- A minority of users disagreed with the 10 seconds timing, one said that it depends on the amount of information on the ad
- Users wanted more rewards like rewards for sharing ads on squibs
- They wanted to be able to purchase the item/coupon straight away off the platform
- One user had the concern regarding the fact that Paypal charges a transaction fee for withdrawing money from the account
Detailed Results
Download our detailed results here!
User Test 2: what does it all mean?
- We have done good with the UI for the user, all our users have listed the clean, easy to understand UI is one of the two things they like best about the application
- We have already been discussing the possibility of follow up actions after viewing ads on the platform for awhile, we are still in talks with the SQKII team
- We have planned to tweak the minor issues with UI and terminology as listed above
- It is nice to have users already clamouring to sign up for our closed beta test, and we definitely understand the concerns regarding the authenticity of cash for viewing ads, which we believe we can only prove users wrong over time