A list of tasks based on different scenarios were given to participants and they need to follow the scenarios and figure out how to complete them in the system.
Respective facilitators who sat beside them need to observe and record down how they were using the system to complete the task assigned.
Upon completion of all tasks, participants were given a link to complete a questionnaire with regards to their experiences of using our system and feedback any issues they faced during testing or improvements they would like to see in the future.
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