Difference between revisions of "IS480 Team wiki: 2013T1 ThunderBolt Project Documentation Usability Test"
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− | '''When asked about what do they like about our system:'''<br> | + | <u>'''When asked about what do they like about our system:'''</u><br> |
− | - '''9 | + | - '''9 out of 10''' said that UI is clean and intuitive<br> |
− | - '''1 | + | - '''1 out of 10''' said that new system, better than nothing<br> |
− | '''What asked what they dislike about the system | + | <u>'''What asked what they dislike about the system:'''</u><br> |
− | + | - '''2 out of 10''' said that they are not sure how to check profile information<br> | |
− | - | + | - '''1 out of 10''' said that system is slow<br> |
− | - | + | - '''1 out of 10''' not sure they can check booking history<br> |
− | - | + | - '''1 out of 10''' said that no confirmation when delete booking<br> |
− | - | + | - '''1 out of 10''' said that create schedule for Admin and Course Coordinator is not intuitive<br> |
− | '''Some of the issues they faced when performing tasks are:'''<br> | + | - '''1 out of 10''' said that abit too many clicks<br> |
− | - | + | - '''1 out of 10''' encountered errors while performing tasks<br> |
− | - DB connection error<br> | + | <u>'''Some of the issues they faced when performing tasks are:'''</u><br> |
− | - Safari browser unable to click down arrow<br> | + | - '''2 out of 10''' said that they have problem checking their role in the system<br> |
− | - | + | - '''1 out of 10''' face DB connection error<br> |
− | - | + | - '''1 out of 10''' said that Safari browser unable to click down arrow<br> |
+ | - '''1 out of 10''' said that date and time field for edit booking is hard to use<br> | ||
+ | - '''1 out of 10''' said that they cant use SSO auto login, need to have manual login<br> | ||
+ | - '''1 out of 10''' said that email content is not sufficient | ||
− | '''Improvements they would like to have to have a better user experience:'''<br> | + | <u>'''Improvements they would like to have to have a better user experience:'''</u><br> |
− | - | + | - '''1 out of 10''' wants the system to be faster<br> |
− | - | + | - ''' 1 out of 10''' want to improve on buttons e.g Booking history<br> |
− | - | + | - ''' 1 out of 10''' wants email header to be color-coded, easier for user to identify the status of the booking<br> |
− | - | + | - '''1 out of 10''' wants lesser clicks<br> |
− | - | + | - ''''1 out of 10''' wants tool-tip/Breadcrumbs<br><br> |
'''Click here to see our Response Plan:''' [https://www.dropbox.com/s/2yrqpgp127c1ebh/Response%20Plan%20to%20User%20Testing%201.xlsx] | '''Click here to see our Response Plan:''' [https://www.dropbox.com/s/2yrqpgp127c1ebh/Response%20Plan%20to%20User%20Testing%201.xlsx] | ||
Revision as of 14:14, 10 September 2013
About Us | Project Overview | Project Management | Project Documentation |
Diagrams | Prototype | Usability Test | Meeting Minutes | Downloads |
Contents
Usability Test 1
Date and Venue
Date: 2 Sep 2013 |
Participants
No. of Participants: 10 |
Scope of Test
Testing Method
A list of tasks based on different scenarios were given to participants and they need to follow the scenarios and figure out how to complete them in the system.
Respective facilitators who sat beside them need to observe and record down how they were using the system to complete the task assigned. |
Survey Result
When asked about what do they like about our system: What asked what they dislike about the system: Improvements they would like to have to have a better user experience:
|