IS480 Team wiki: 2013T1 Kungfu Panda UT5
Revision as of 02:01, 23 November 2013 by Yh.koon.2010 (talk | contribs)
Objectives
- To test the usability of the application
- Consult on our application
- How similar or different is our application as compared to a real Branch Teller Application
- Date Conducted: 7 Nov 2013
Participants
- A Branch Teller Manager
Method
- User will be given a set of scenario to follow while conducting the test.
- Observation is made by our team members
Scope
- Create Customer and Update Customer Details
- Create and Update Deposit Account
- Create and Update Loan Account
- Deposit & Withdrawal
- Bill Payment
- Overview and create Ibanking Account
- Customer View (by NRIC and Customer ID)
- Transactions (Partial & Full Loans)
- View Transaction History
- Direct Debit Authorisation
- Update Customer Details
Documents
Observations & Feedback
- Some user may take a longer time to search for some button
- Users are unsure of some terms
- Cannot find settlement account
- Checkbox for make default account does not work as after when updating and viewing account this field was not reflected
- Confuse between Loan Amount and Asset Value