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Difference between revisions of "IS480 Team wiki: 2013T1 Kungfu Panda UT5"

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===Observations & Feedback===
 
===Observations & Feedback===
 
<br/>
 
<br/>
* Some user may take a longer time to search for some button
+
* Customer may use different terms as the Branch Teller
* Users are unsure of some terms
+
* We can have an explanation for some fields
* Cannot find settlement account
+
* Never consider different currencies and rate
* Checkbox for make default account does not work as after when updating and viewing account this field was not reflected
+
* Really easy interface and simple
* Confuse between Loan Amount and Asset Value
 

Revision as of 02:02, 23 November 2013

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Home About Us Project Overview Project Management User Testing Project Documents


Informal Testing Deployment Exercise UT 1 UT 2 External UT UAT 1

Objectives

  • To test the usability of the application
  • Consult on our application
    • How similar or different is our application as compared to a real Branch Teller Application


  • Date Conducted: 7 Nov 2013

Participants

  • A Branch Teller Manager

Method

  • User will be given a set of scenario to follow while conducting the test.
  • Observation is made by our team members

Scope

  1. Create Customer and Update Customer Details
  2. Create and Update Deposit Account
  3. Create and Update Loan Account
  4. Deposit & Withdrawal
  5. Bill Payment
  6. Overview and create Ibanking Account
  7. Customer View (by NRIC and Customer ID)
  8. Transactions (Partial & Full Loans)
  9. View Transaction History
  10. Direct Debit Authorisation
  11. Update Customer Details

Documents


Observations & Feedback


  • Customer may use different terms as the Branch Teller
  • We can have an explanation for some fields
  • Never consider different currencies and rate
  • Really easy interface and simple