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Difference between revisions of "IS480 Team wiki: 2012T2 box.us MidTerms"

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=== Mid Terms Snapshots ===
 
=== Mid Terms Snapshots ===
 
<p>
 
<p>
*'''Mid Terms Slides:''' Coming Soon
+
* [https://wiki.smu.edu.sg/is480/Image:Boxus_midtermslides.pdf Mid Term Slides]
*'''Mid Terms Deployed Site:''' Coming Soon
+
*'''Mid Terms Deployed Site:''' [http://www.empact.sg/voma]
 
</p>
 
</p>
  
 
===Project Progress:===
 
===Project Progress:===
 +
[[Image:Projectprogressboxus.JPG|500px]]
 +
 +
We are 70% through with the functionalities of our system.
  
 
===Project Highlights:===
 
===Project Highlights:===
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{| border="1"
 
{| border="1"
|- style="background:blue; color:white"  
+
|- style="background:#810541; color:white"  
 
||Functions
 
||Functions
 
|align="center"|Prototyping
 
|align="center"|Prototyping
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|| Registration
 
|| Registration
 
|| Completed <!-- Prototyping -->
 
|| Completed <!-- Prototyping -->
|| Completed <!-- Implemented -->
+
|| In Progress <!-- Implemented -->
 
|| User Testing 1    <!--User Tested -->
 
|| User Testing 1    <!--User Tested -->
 
|| Pending    <!--Client Approved-->
 
|| Pending    <!--Client Approved-->
 
| align="center"| 1
 
| align="center"| 1
|| Finishing up user interface for registration of Empact and NPO. Going on to do heuristics evaluation.
+
|| Completed this module.
 
|-
 
|-
  
 
|| Task
 
|| Task
 
|| Completed <!-- Prototyping -->
 
|| Completed <!-- Prototyping -->
|| Completed <!-- Implemented -->
+
|| In Progress <!-- Implemented -->
 
|| User Testing 1    <!--User Tested -->
 
|| User Testing 1    <!--User Tested -->
 
|| Pending    <!--Client Approved-->
 
|| Pending    <!--Client Approved-->
 
|align="center"| 1
 
|align="center"| 1
|| Left to complete the user interface for pending. Includes Task Review items.
+
|| Includes Task Review and Timesheet.
 
|-
 
|-
  
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|| Search
 
|| Search
 
|| Completed <!-- Prototyping -->
 
|| Completed <!-- Prototyping -->
|| In Progress <!-- Implemented -->
+
|| Completed <!-- Implemented -->
 
|| User Testing 2    <!--User Tested -->
 
|| User Testing 2    <!--User Tested -->
 
|| Pending    <!--Client Approved-->
 
|| Pending    <!--Client Approved-->
 
|align="center"| 1
 
|align="center"| 1
|| Task search and NPO search is not yet completed.
+
||
 
|-
 
|-
  
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|| Pending    <!--Client Approved-->
 
|| Pending    <!--Client Approved-->
 
|align="center"| 1
 
|align="center"| 1
|| Task search and NPO search is not yet completed.
+
||  
 
|-
 
|-
  
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|| Statistics
 
|| Statistics
|| Not started <!-- Prototyping -->
+
|| In Progress <!-- Prototyping -->
 
|| Not started <!-- Implemented -->
 
|| Not started <!-- Implemented -->
 
|| User Testing 3    <!--User Tested -->
 
|| User Testing 3    <!--User Tested -->
Line 165: Line 168:
  
 
|| Notification
 
|| Notification
|| Not started <!-- Prototyping -->
+
|| In Progress <!-- Prototyping -->
 
|| Not started <!-- Implemented -->
 
|| Not started <!-- Implemented -->
 
|| User Testing 3    <!--User Tested -->
 
|| User Testing 3    <!--User Tested -->
 
|| Pending    <!--Client Approved-->
 
|| Pending    <!--Client Approved-->
 
|align="center"| 1
 
|align="center"| 1
|| Includes notification
+
||  
 
|-
 
|-
  
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===Project Schedule (Plan Vs Actual):===
 
===Project Schedule (Plan Vs Actual):===
  
Compare the project plan during acceptance with the actual work done at this point. Briefly describe a summary here. Everything went as plan, everything has changed and the team is working on a new project with new sponsors or the supervisor is missing. A good source for this section comes from the project weekly report.
+
Take a look at our [https://docs.google.com/spreadsheet/ccc?key=0AsGBoq64IRhgdGVRWVhPUGN5N0pwYmIwSndOWmIzQUE#gid=16 Project Schedule @ Mid Terms]
  
Provide a comparison of the plan and  actual schedule. Has the project scope expanded or reduced? You can use the table below or your own gantt charts.
+
[[Image:Snap_2013-02-21_at_03.12.35.png]]
  
{| border="1"
+
<!--{| border="1"
|- style="background:blue; color:white"  
+
|- style="background:#810541; color:white"  
 
|| Iterations
 
|| Iterations
 
|colspan="2" align="center"| Planned
 
|colspan="2" align="center"| Planned
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|| 1 Oct 2010
 
|| 1 Oct 2010
 
|| New module proposed by sponsor
 
|| New module proposed by sponsor
|}
+
|} -->
 +
 
 +
<br/>
 +
 
 +
===Project Scope (Acceptance Vs MidTerms):===
 +
 
 +
 
 +
[[Image:ScopeAtAcceptance.jpg | 500px | Schedule Ratio over Time]]
 +
[[Image:ScopeAtMidterms.jpg | 500px | Schedule Ratio over Time]]
 +
 
 +
 
 +
'''Changes made'''
 +
 
 +
1) Added Interview Form
 +
 
 +
Enabled Empact to review through the information that was keyed in during the interview with the users
 +
 
 +
 
 +
2) Added Feedback Form
 +
 
 +
Enabled volunteers to give inputs to Empact about whether the activity completed
 +
 
 +
 
 +
3) Added Dashboard
 +
 
 +
Enabled users to access their information quickly
 +
Enabled Empact to view vital information about their system quickly
 +
 
 +
 
 +
4) Dropped Mobile Functionalities
 +
 
 +
Mobile functionalities are a subset of the functionalities of the system
 +
Allows team to focus more on developing a good web application
 +
 
  
 
<br/>
 
<br/>
 +
 
===Project Metrics:===
 
===Project Metrics:===
  
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* [[IS480_Team_wiki:_2012T2_box.us_Project_Management#Risk_Management_Plan_Resources | Archived Risk Management Plans]]
 
* [[IS480_Team_wiki:_2012T2_box.us_Project_Management#Risk_Management_Plan_Resources | Archived Risk Management Plans]]
  
 +
== Our Top 3 Risks==
 
<center>
 
<center>
 
{| class="wikitable sortable" style="text-align: center; width:500"
 
{| class="wikitable sortable" style="text-align: center; width:500"
 
|+  
 
|+  
 
|-
 
|-
! scope="col"  width="10" style="background:#810541; color:#ffffff"| Priority
+
! scope="col"  width="10"| Priority
! scope="col" width="50" style="background:#810541; color:#ffffff"| Type
+
! scope="col" width="50" | Type
! scope="col" width="100" style="background:#810541; color:#ffffff"| Risk
+
! scope="col" width="100" | Risk
! scope="col" width="100" style="background:#810541; color:#ffffff"| Consequence
+
! scope="col" width="100" | Consequence
! scope="col" width="80" style="background:#810541; color:#ffffff"| Likelihood
+
! scope="col" width="80" | Likelihood
! scope="col" width="80" style="background:#810541; color:#ffffff"| Impact Level
+
! scope="col" width="80" | Impact Level
! scope="col" width="100" style="background:#810541; color:#ffffff"| Risk Assessment Level
+
! scope="col" width="100" | Risk Assessment Level
! scope="col" width="100" style="background:#810541; color:#ffffff"| Mitigation Strategy
+
! scope="col" width="100" | Mitigation Strategy
 
|-
 
|-
 +
 
! scope="row" style=" " |'''1'''
 
! scope="row" style=" " |'''1'''
|style="text-align: center;"|
+
|style="text-align: center;"|  
 
Team
 
Team
 
|style="text-align: center;"|  
 
|style="text-align: center;"|  
Small issues that are raised during the meeting get lost track as we go along in the iterations
+
Underestimation of time taken to complete a module
 
|style="text-align: center;"|  
 
|style="text-align: center;"|  
# Inconsistency of information between stakeholders as a result of assuming which issues are closed and which are not closed
+
# Delay in project schedule
# Inability to track issue statuses and lose track of small changes
 
# Inability to properly forecast project schedule as a result of not knowing the size of issues raised
 
 
|style="text-align: center;"|  
 
|style="text-align: center;"|  
 
Likely
 
Likely
|style="text-align: center;"|
+
|style="text-align: center;"|  
Major
+
Moderate
|style="text-align: center;"|
+
|style="text-align: center;"|  
High  
+
High
|style="text-align: center;"|
+
|style="text-align: center;"|  
# Implement an issue tracking system on top of the Change Management process to track issues that are related to user interfaces and minor changes to functionalities
+
# Buffer at the end of every iteration
# Ensure that stakeholders are aware of Issue Tracking System and know the actions to be taken
+
# More buffer towards the end to act as contingency buffer in between iterations
# Project Manager to review issues on a regular basis and to ensure issues have been closed
 
 
|-
 
|-
  
 
! scope="row" style=" " |'''2'''
 
! scope="row" style=" " |'''2'''
 
|style="text-align: center;"|
 
|style="text-align: center;"|
Business
+
Project
 
|style="text-align: center;"|  
 
|style="text-align: center;"|  
Difference in understanding of terminologies and terms used in describing the business process (e.g. task, questions, assignments)
+
Higher than expected number of issues raised during testing(s)
 
|style="text-align: center;"|  
 
|style="text-align: center;"|  
Confusion over terms that may lead to the wrong picture being conveyed between client and team
+
# Delay in project schedule
 +
# Changes may affect the system or scope"
 +
|style="text-align: center;"|
 +
Possible
 
|style="text-align: center;"|
 
|style="text-align: center;"|
Possible
+
Moderate
 
|style="text-align: center;"|
 
|style="text-align: center;"|
Minor
+
Medium
 
|style="text-align: center;"|
 
|style="text-align: center;"|
Medium
+
# Change Management process to help evaluate whether the change is necessary
|style="text-align: center;"|
 
# Implement a project dictionary where common terms of use are being recorded down
 
# Proactive logging down of common terms of use in the project dictionary
 
# Implement an Excel sheet that would be able to capture all the description of the fields that are being used by Empact
 
 
|-
 
|-
  
 
! scope="row" style=" " |'''3'''
 
! scope="row" style=" " |'''3'''
 +
|style="text-align: center;"|
 +
Project
 
|style="text-align: center;"|  
 
|style="text-align: center;"|  
Resources
+
Business process of client is not clearly defined, leading to constant changes in the business process and design of the system
 
|style="text-align: center;"|  
 
|style="text-align: center;"|  
Server is unable to cope with the capacity of the users
+
# Re-doing of system design that leads to unnecessary work
|style="text-align: center;"|  
+
#Delay in Schedule
# Delay of Project progress during User Testings
+
|style="text-align: center;"|
# Disrupt Empact's daily operation
+
Likely
|style="text-align: center;"|  
+
|style="text-align: center;"|
Possible
+
Major
|style="text-align: center;"|  
+
|style="text-align: center;"|
Moderate
+
Extreme
 
|style="text-align: center;"|  
 
|style="text-align: center;"|  
Medium
+
# Client meeting at the start of iteration to be adopted and it would be able to include the review for the next iteration
|style="text-align: center;"|
+
# Require client to do up the business process diagram in order to allow client to think through the entire process.
# Source out additional server providers as backups
+
# Prototyping process to let the client have a better idea of the end-product and what are the fields that would be necessary to capture within the system
# Track the server consumption at the end of User Testing to determine if there is a need to make changes to the server
 
# Cut over to new server if overload of server becomes frequent and choose cloud solutions that allows you to add on additional memory
 
 
|-
 
|-
 
|}
 
|}
 +
  
 
</center>
 
</center>
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# Issue Log has helped the team to have a systematic way of tracking the risks that can arise during the interactions between the team and between the meeting.
 
# Issue Log has helped the team to have a systematic way of tracking the risks that can arise during the interactions between the team and between the meeting.
 
# Prototyping process has helped the team to visualize the end product early, but it also served as a communication tool between the different stakeholders in the project.
 
# Prototyping process has helped the team to visualize the end product early, but it also served as a communication tool between the different stakeholders in the project.
 
  
 
<br/>
 
<br/>
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|| Issue Tracking
 
|| Issue Tracking
 
|| [https://docs.google.com/spreadsheet/ccc?key=0AsGBoq64IRhgdE5FSkFZTkVULWIyMm5pUnJWX0drUnc#gid=0 Issue Tracking on Google Docs]
 
|| [https://docs.google.com/spreadsheet/ccc?key=0AsGBoq64IRhgdE5FSkFZTkVULWIyMm5pUnJWX0drUnc#gid=0 Issue Tracking on Google Docs]
 +
|-
 +
 +
|| Project Schedule
 +
|| [https://docs.google.com/spreadsheet/ccc?key=0AsGBoq64IRhgdHBHZ0ZqWEJEU19DekVSSUtuYW9IVGc#gid=16 Project Schedule on Google Docs]
 
|-
 
|-
  
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|-
 
|-
  
|| Testing
+
|rowspan="3"| Testing
|| User test plan
+
|| User Testing 1 Test Plans
|| [[IS480_Midterm_Wiki#Testing: | instructions]]
+
|| [https://wiki.smu.edu.sg/is480/IS480_Team_wiki:_2012T2_box.us_Test_Plans#User_Test_1 Test Plans used]
 +
|-
 +
 
 +
|| Heuristic Evaluation User Scenarios
 +
|| [https://wiki.smu.edu.sg/is480/IS480_Team_wiki:_2012T2_box.us_Test_Plans#Heuristic_Evaluation_1| User Scenarios used]
 +
|-
 +
 
 +
|| Integration Testings
 +
|| [https://wiki.smu.edu.sg/is480/IS480_Team_wiki:_2012T2_box.us_Test_Plans#Integration_Testing| Integration Testings]
 +
|-
 
|}
 
|}
  
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We conducted our 1st Heuristic Evaluation where we get our SIS experts, that is those who have taken or are currently taking Interaction Design and Prototyping (IS306) to critique and evaluate the usability issues of our web application. <br/>
 
We conducted our 1st Heuristic Evaluation where we get our SIS experts, that is those who have taken or are currently taking Interaction Design and Prototyping (IS306) to critique and evaluate the usability issues of our web application. <br/>
  
'''Interesting Findings'''
+
'''User's feedback'''
# Questions module was not intuitive enough
+
# "Log in was easy"
# Task matching results could displayed in a more interactive way
+
# "More confirmation message needed"
'''Actions Taken'''
+
# "Question UI is good"
# Touched up Question module
+
# "It can be even more intuitive"
# Finalized a user interface template
+
'''For Further Actions'''
# Revamped the entire structure of how the Task module was being managed.
+
# No actions taken yet!
 +
# Actions will be taken after our mid terms presentation
 +
 
 
<br/>
 
<br/>
 
Check out our [https://wiki.smu.edu.sg/is480/IS480_Team_wiki:_2012T2_box.us_Test_Plans#Heuristic_Evaluation_1 Heuristics Evaluation 1 wiki]
 
Check out our [https://wiki.smu.edu.sg/is480/IS480_Team_wiki:_2012T2_box.us_Test_Plans#Heuristic_Evaluation_1 Heuristics Evaluation 1 wiki]
Line 464: Line 514:
  
  
=====Heuristics Evaluation User Scenarios=====
+
====='''Individual Reflection'''=====
*[https://wiki.smu.edu.sg/is480/Image:Empact_Scenario.docx Empact Scenario]
+
 
*[https://wiki.smu.edu.sg/is480/Image:Volunteer_Scenario.docx Volunteer Scenario]
+
<div>
 +
[[Image:Kevin-Reflection.jpg|550px]]
 +
[[Image:Sherrie-Reflection.jpg|550px]]
 +
[[Image:BK-Reflection.jpg|550px]]
 +
[[Image:Jenzus-Reflection.jpg|550px]]
 +
[[Image:Waimun-Reflection.jpg|550px]]
 +
[[Image:Jervenne-Reflection.jpg|550px]]
 +
</div>

Latest revision as of 13:13, 21 February 2013

degree=90
HOME   PROJECT OVERVIEW     PROJECT MANAGEMENT   DOCUMENTATION  
         


Acceptance Snapshots

Mid Terms Snapshots

Project Progress:

Projectprogressboxus.JPG

We are 70% through with the functionalities of our system.

Project Highlights:

What unexpected events occurred?

  • "Task" functionality took longer than expected to scope and develop
  • Re-working of User Interface
  • Drop of mobile functionalities
  • No clear defined business process initially


Project Status:

View the detailed Project Scope on Google Docs to have an understanding of our Project Status

Functions Prototyping Implemented User Tested Client Approved Confident Level Comment
Registration Completed In Progress User Testing 1 Pending 1 Completed this module.
Task Completed In Progress User Testing 1 Pending 1 Includes Task Review and Timesheet.
Questions Completed Completed User Testing 1 Pending 1 Final touchups to be done and then to subject to heuristics testing.
Search Completed Completed User Testing 2 Pending 1
Volunteer Records Completed In Progress User Testing 2 Pending 1
Feedback Form Completed In Progress User Testing 3 Pending 1 Requirements gathering completed. Left implementation to complete.
Statistics In Progress Not started User Testing 3 Pending 1 Includes the dashboard for volunteers, Empact and NPOs.
Notification In Progress Not started User Testing 3 Pending 1


Project Schedule (Plan Vs Actual):

Take a look at our Project Schedule @ Mid Terms

Snap 2013-02-21 at 03.12.35.png



Project Scope (Acceptance Vs MidTerms):

Schedule Ratio over Time Schedule Ratio over Time


Changes made

1) Added Interview Form

Enabled Empact to review through the information that was keyed in during the interview with the users


2) Added Feedback Form

Enabled volunteers to give inputs to Empact about whether the activity completed


3) Added Dashboard

Enabled users to access their information quickly Enabled Empact to view vital information about their system quickly


4) Dropped Mobile Functionalities

Mobile functionalities are a subset of the functionalities of the system Allows team to focus more on developing a good web application



Project Metrics:

Schedule Ratio over Time Bug Score over Time
  • We are generally meeting our schedule as the time goes by. Most of the delays are caused by a difference in the estimated time that is required to do each task.
  • Spike in Iteration 7 is due to the changes in the requirements of the Task components.
  • View our schedule metrics on our main wiki
  • Bug Score is in relatively stable mode along the iterations.
  • Spike in Iteration 9 due to major bugs found in the Task module. Additional time has been scheduled in Iteration 10 to fix this bug.
  • View our bug metrics on our main wiki


Project Risks:

Box.us uses a risk management plan to scan and mitigate risks that can arise. Please view the following for a view of how we manage our risks:

Our Top 3 Risks

Priority Type Risk Consequence Likelihood Impact Level Risk Assessment Level Mitigation Strategy
1

Team

Underestimation of time taken to complete a module

  1. Delay in project schedule

Likely

Moderate

High

  1. Buffer at the end of every iteration
  2. More buffer towards the end to act as contingency buffer in between iterations
2

Project

Higher than expected number of issues raised during testing(s)

  1. Delay in project schedule
  2. Changes may affect the system or scope"

Possible

Moderate

Medium

  1. Change Management process to help evaluate whether the change is necessary
3

Project

Business process of client is not clearly defined, leading to constant changes in the business process and design of the system

  1. Re-doing of system design that leads to unnecessary work
  2. Delay in Schedule

Likely

Major

Extreme

  1. Client meeting at the start of iteration to be adopted and it would be able to include the review for the next iteration
  2. Require client to do up the business process diagram in order to allow client to think through the entire process.
  3. Prototyping process to let the client have a better idea of the end-product and what are the fields that would be necessary to capture within the system


Lessons Learnt from Managing Risks

Risk Management helps us to predict risk early and make necessary changes to the team even before the actual event happens.

  1. Issue Log has helped the team to have a systematic way of tracking the risks that can arise during the interactions between the team and between the meeting.
  2. Prototyping process has helped the team to visualize the end product early, but it also served as a communication tool between the different stakeholders in the project.


There should be some evidence of work in progress.

Stage Specification Modules
Project Management Minutes Meeting Minutes
Iteration Reports

The iteration reports covers the bug ratios and schedule ratios for each iteration.

Change Management Change Log on Google Docs
Issue Tracking Issue Tracking on Google Docs
Project Schedule Project Schedule on Google Docs
Requirements Prototyping Process Prototyping
Analysis Use case Use Case Diagram
Business Process Diagram Process Diagrams
Design ERD Diagrams V1,V2,V3,V4,V5
Testing User Testing 1 Test Plans Test Plans used
Heuristic Evaluation User Scenarios User Scenarios used
Integration Testings Integration Testings

System Architecture diagram

Instructions on how to access the system

  1. Go to Empact's VOMA
  2. Log in with the provided credentials (Will be shown only during the presentation)
  3. Have fun!

Heuristics Evaluation 1

Heuristics Evaluation 1

We conducted our 1st Heuristic Evaluation where we get our SIS experts, that is those who have taken or are currently taking Interaction Design and Prototyping (IS306) to critique and evaluate the usability issues of our web application.

User's feedback

  1. "Log in was easy"
  2. "More confirmation message needed"
  3. "Question UI is good"
  4. "It can be even more intuitive"

For Further Actions

  1. No actions taken yet!
  2. Actions will be taken after our mid terms presentation


Check out our Heuristics Evaluation 1 wiki

Heuristics Evaluation User Scenarios

User Testing 1

User Test 1

We conducted our 1st user testing to try out the new features and at the same time to also test how would the users respond to the system. Until then, there was no information about how would the different users react to the system.

Interesting Findings

  1. Questions module was not intuitive enough
  2. Task matching results could displayed in a more interactive way

Actions Taken

  1. Touched up Question module
  2. Finalized a user interface template
  3. Revamped the entire structure of how the Task module was being managed.


Check out our User Testing 1 wiki

Upcoming User Testings
  1. User Testing 2: 26 February 2013
  2. User Testing 3: 19 March 2013

Team Reflection:

Managing Change

  • Change Management - A documented and ordered Change Management process to ensure that the interests of both parties are being captured.
  • Issue Tracking - Tracking the many issues that are being raised by different stakeholders during the meetings
  • Business Process diagram - Using these diagrams were effective in ensuring that every stakeholder is on the same page and have the same understanding
  • Prototyping Process - Challenged the assumptions of all stakeholders about how the end system would look like and reduced the cost of changing the system at the start


Managing People

  • Integrate with one another - Because we came from 2 very diverse groups with very different way of working and understanding of the project, there were much conflicts that had to be resolved at the start of the FYP.
  • Optimizing the strengths and weakness of members - Made a change of role during the middle of the project because we realized that some roles could be better played by one person and other roles better played by another person.
  • Communication - This is the foremost important team that the team always seek to improve with the client


Individual Reflection

Kevin-Reflection.jpg Sherrie-Reflection.jpg BK-Reflection.jpg Jenzus-Reflection.jpg Waimun-Reflection.jpg Jervenne-Reflection.jpg