HeaderSIS.jpg

Difference between revisions of "IS480 Team wiki: 2012T2 box.us MidTerms"

From IS480
Jump to navigation Jump to search
Line 415: Line 415:
  
 
=====Heuristics Evaluation User Scenarios=====
 
=====Heuristics Evaluation User Scenarios=====
**[https://wiki.smu.edu.sg/is480/Image:Empact_Scenario.docx Empact Scenario]
+
*[https://wiki.smu.edu.sg/is480/Image:Empact_Scenario.docx Empact Scenario]
**[https://wiki.smu.edu.sg/is480/Image:Volunteer_Scenario.docx Volunteer Scenario]
+
*[https://wiki.smu.edu.sg/is480/Image:Volunteer_Scenario.docx Volunteer Scenario]
  
 
=====<h2>User Testing 1</h2>=====
 
=====<h2>User Testing 1</h2>=====

Revision as of 19:59, 20 February 2013

degree=90
HOME   PROJECT OVERVIEW     PROJECT MANAGEMENT   DOCUMENTATION  
         


Acceptance Snapshots

Mid Terms Snapshots

  • Mid Terms Slides: Coming Soon
  • Mid Terms Deployed Site: Coming Soon

Project Progress:

Project Highlights:

What unexpected events occurred?

  • "Task" functionality took longer than expected to scope and develop
  • Re-working of User Interface
  • Drop of mobile functionalities
  • No clear defined business process initially


Project Status:

View the detailed Project Scope on Google Docs to have an understanding of our Project Status

Functions Prototyping Implemented User Tested Client Approved Confident Level Comment
Registration Completed Completed User Testing 1 Pending 1 Finishing up user interface for registration of Empact and NPO. Going on to do heuristics evaluation.
Task Completed Completed User Testing 1 Pending 1 Left to complete the user interface for pending. Includes Task Review items.
Questions Completed Completed User Testing 1 Pending 1 Final touchups to be done and then to subject to heuristics testing.
Search Completed In Progress User Testing 2 Pending 1 Task search and NPO search is not yet completed.
Volunteer Records Completed In Progress User Testing 2 Pending 1 Task search and NPO search is not yet completed.
Feedback Form Completed In Progress User Testing 3 Pending 1 Requirements gathering completed. Left implementation to complete.
Statistics Not started Not started User Testing 3 Pending 1 Includes the dashboard for volunteers, Empact and NPOs.
Notification Not started Not started User Testing 3 Pending 1 Includes notification


Project Schedule (Plan Vs Actual):

Compare the project plan during acceptance with the actual work done at this point. Briefly describe a summary here. Everything went as plan, everything has changed and the team is working on a new project with new sponsors or the supervisor is missing. A good source for this section comes from the project weekly report.

Provide a comparison of the plan and actual schedule. Has the project scope expanded or reduced? You can use the table below or your own gantt charts.

Iterations Planned Actual Comments
1 Customer CRUD 1 Sept 2010 25 Aug 2010 Fiona took the Sales CRUD as well.
Trend Analytic 1 Sept 2010 15 Sept 2010 Ben is too busy and pushed iteration 1 back
2 User tutorial 1 Oct 2010 Removed proposed by Ben
Psycho analysis 1 Oct 2010 New module proposed by sponsor


Project Metrics:

Schedule Ratio over Time Bug Score over Time
  • We are generally meeting our schedule as the time goes by. Most of the delays are caused by a difference in the estimated time that is required to do each task.
  • Spike in Iteration 7 is due to the changes in the requirements of the Task components.
  • View our schedule metrics on our main wiki
  • Bug Score is in relatively stable mode along the iterations.
  • Spike in Iteration 9 due to major bugs found in the Task module. Additional time has been scheduled in Iteration 10 to fix this bug.
  • View our bug metrics on our main wiki


Project Risks:

Box.us uses a risk management plan to scan and mitigate risks that can arise. Please view the following for a view of how we manage our risks:

Priority Type Risk Consequence Likelihood Impact Level Risk Assessment Level Mitigation Strategy
1

Team

Small issues that are raised during the meeting get lost track as we go along in the iterations

  1. Inconsistency of information between stakeholders as a result of assuming which issues are closed and which are not closed
  2. Inability to track issue statuses and lose track of small changes
  3. Inability to properly forecast project schedule as a result of not knowing the size of issues raised

Likely

Major

High

  1. Implement an issue tracking system on top of the Change Management process to track issues that are related to user interfaces and minor changes to functionalities
  2. Ensure that stakeholders are aware of Issue Tracking System and know the actions to be taken
  3. Project Manager to review issues on a regular basis and to ensure issues have been closed
2

Business

Difference in understanding of terminologies and terms used in describing the business process (e.g. task, questions, assignments)

Confusion over terms that may lead to the wrong picture being conveyed between client and team

Possible

Minor

Medium

  1. Implement a project dictionary where common terms of use are being recorded down
  2. Proactive logging down of common terms of use in the project dictionary
  3. Implement an Excel sheet that would be able to capture all the description of the fields that are being used by Empact
3

Resources

Server is unable to cope with the capacity of the users

  1. Delay of Project progress during User Testings
  2. Disrupt Empact's daily operation

Possible

Moderate

Medium

  1. Source out additional server providers as backups
  2. Track the server consumption at the end of User Testing to determine if there is a need to make changes to the server
  3. Cut over to new server if overload of server becomes frequent and choose cloud solutions that allows you to add on additional memory

Lessons Learnt from Managing Risks

Risk Management helps us to predict risk early and make necessary changes to the team even before the actual event happens.

  1. Issue Log has helped the team to have a systematic way of tracking the risks that can arise during the interactions between the team and between the meeting.
  2. Prototyping process has helped the team to visualize the end product early, but it also served as a communication tool between the different stakeholders in the project.



There should be some evidence of work in progress.

Stage Specification Modules
Project Management Minutes Meeting Minutes
Iteration Reports

The iteration reports covers the bug ratios and schedule ratios for each iteration.

Change Management Change Log on Google Docs
Issue Tracking Issue Tracking on Google Docs
Requirements Prototyping Process Prototyping
Analysis Use case Use Case Diagram
Business Process Diagram Process Diagrams
Design ERD Diagrams V1,V2,V3,V4,V5
Testing User test plan instructions

System Architecture diagram

Instructions on how to access the system

  1. Go to Empact's VOMA
  2. Log in with the provided credentials (Will be shown only during the presentation)
  3. Have fun!

Heuristics Evaluation 1

Heuristics Evaluation 1

We conducted our 1st Heuristic Evaluation where we get our SIS experts, that is those who have taken or are currently taking Interaction Design and Prototyping (IS306) to critique and evaluate the usability issues of our web application.

Interesting Findings

  1. Questions module was not intuitive enough
  2. Task matching results could displayed in a more interactive way

Actions Taken

  1. Touched up Question module
  2. Finalized a user interface template
  3. Revamped the entire structure of how the Task module was being managed.


Check out our Heuristics Evaluation 1 wiki

Heuristics Evaluation User Scenarios

User Testing 1

User Test 1

We conducted our 1st user testing to try out the new features and at the same time to also test how would the users respond to the system. Until then, there was no information about how would the different users react to the system.

Interesting Findings

  1. Questions module was not intuitive enough
  2. Task matching results could displayed in a more interactive way

Actions Taken

  1. Touched up Question module
  2. Finalized a user interface template
  3. Revamped the entire structure of how the Task module was being managed.


Check out our User Testing 1 wiki

Upcoming User Testings
  1. User Testing 2: 26 February 2013
  2. User Testing 3: 19 March 2013

Team Reflection:

Managing Change

  • Change Management - A documented and ordered Change Management process to ensure that the interests of both parties are being captured.
  • Issue Tracking - Tracking the many issues that are being raised by different stakeholders during the meetings
  • Business Process diagram - Using these diagrams were effective in ensuring that every stakeholder is on the same page and have the same understanding
  • Prototyping Process - Challenged the assumptions of all stakeholders about how the end system would look like and reduced the cost of changing the system at the start


Managing People

  • Integrate with one another - Because we came from 2 very diverse groups with very different way of working and understanding of the project, there were much conflicts that had to be resolved at the start of the FYP.
  • Optimizing the strengths and weakness of members - Made a change of role during the middle of the project because we realized that some roles could be better played by one person and other roles better played by another person.
  • Communication - This is the foremost important team that the team always seek to improve with the client