IS480 Team wiki: 2012T2 Team Tenacity Project Overview
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Contents
Project Description
Our project aims to create an internally distributed web-based Enterprise Management System (EMS) for our client, SSH Motor Trading. The system will include key modules like inventory management module, order management module, customer management module and analytics module. The X factor of our team lies in the analytical aspect of the system. In addition, our team will like to implement part of our project using the statistical programming language R. We will document our experience with R and bring value to the IS480 community.
Motivation
The main motivation of doing this project is to implement an IT solution that would help in generating higher profits, removing inefficiencies and creating better customer experience for our client’s motor trading business.
Stakeholders
Client - Jonathan is the marketing manager of SSH Motor Trading. With the support from the senior management of the firm, he seeks to eliminate existing inefficiencies in their business process by harnessing the power of Information Technology.
Supervisor - Professor Alan Megargel
Deliverables
Outcomes - The deployment of a web-based Enterprise Management System (EMS). Value Statement - Higher profits, elimination of inefficiencies and better customer experience
Functional Requirements
Modules | Description | Functionalities |
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Identity/Role Management | Description: This module allows super user/admin to manage access control element of the application. In particular, user roles can be created with specific assignment of privileges |
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Inventory Management | Description: This module enables the proper management of the mass amount of inventory the company currently holds. It allows easy searching, adding and deleting of inventory holdings. It will be designed to be integrated with order management such that there is automation in inventory updates when orders are fulfilled. |
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Order Management | Description: The order management module is the key module which helps the company to manage all its transactions. It will be integrated with inventory management module to ensure real time reconciliation of inventory holdings. Key functions include generation and tracking of orders. It will also contain pre-order enquiry function for sales representative to inform prospects of prices. |
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Customer Management | Description: The customer management module is the tools which will help the company manage its database of prospects and clients. It will contain clients’ past transaction, frequency of transactions and value of transactions for analytics and decision making purposes. In addition, user will also be able to manage prospects details. Some information will automatically be derived from Order Management Module (example, a new transaction added to client A after he confirms an order) |
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Analytics | Description: Our analytics module is split into 3 main components. Namely, warehouse space optimization, Price recommendation and Customer Behavioral Analysis. The purpose of analytics is to assist management in making key decisions in warehouse management, inventory management and pricing. |
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We hope that by moving towards integrating Information Technology into the company will not only improve operation efficiency and effectiveness but also allow the company to have proper keeping of data. These data will enable the analytic analysis to be more precise as time progress giving the company a greater edge against it's competitors