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Difference between revisions of "IS480 Team wiki: 2012T2 Team Prime Usability Tests"

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User Test 1 was conducted successfully on '''27 Jan 2013''' at '''Yishun Swimming Complex'''.<br>
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A total of '''8 parents''' participated in the user test in the role of a '''Registered User'''.<br><br>
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'''For more details:'''
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#[https://docs.google.com/spreadsheet/ccc?key=0Ajh7vaXFbPqLdFNLdTRTNmtMeHdfUmMxMHN6TXJCZ1E#gid=3 <span style="color:#222222">Individual User Feedback (Registered Users)]</span>
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#[https://docs.google.com/spreadsheet/ccc?key=0Ajh7vaXFbPqLdFNLdTRTNmtMeHdfUmMxMHN6TXJCZ1E#gid=0 <span style="color:#222222">Response Plan to Feedback (Registered Users)]</span>
 
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====<font color="#843A36">Session 1 (Registered Users)</font>====
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====<font color="#843A36">Registered Users</font>====
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Session 1 was conducted successfully on '''27 Jan 2013''' at '''Yishun Swimming Complex'''.<br>
 
A total of '''8 parents''' participated in the user test in the role of a '''Registered User'''.<br><br>
 
 
 
'''For more details:'''
 
#[https://docs.google.com/spreadsheet/ccc?key=0Ajh7vaXFbPqLdFNLdTRTNmtMeHdfUmMxMHN6TXJCZ1E#gid=3 <span style="color:#222222">Individual User Feedback (Registered Users)]</span>
 
#[https://docs.google.com/spreadsheet/ccc?key=0Ajh7vaXFbPqLdFNLdTRTNmtMeHdfUmMxMHN6TXJCZ1E#gid=0 <span style="color:#222222">Response Plan to Feedback (Registered Users)]</span>
 
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INSERT PICTURES OF TOP 3 FEEDBACK WITH PROPOSED SOLUTIONS.
 
INSERT PICTURES OF TOP 3 FEEDBACK WITH PROPOSED SOLUTIONS.
  
====<font color="#843A36">Session 2 (Instructors)</font>====
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====<font color="#843A36">Instructors</font>====
  
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INSERT PICTURES OF TOP 3 FEEDBACK WITH PROPOSED SOLUTIONS.
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====<font color="#843A36">Supporting Documents</font>====
 
====<font color="#843A36">Supporting Documents</font>====

Revision as of 21:03, 23 February 2013

PrimeLogo.png

HOME PROJECT OVERVIEW PROJECT MANAGEMENT DOCUMENTATION

Latest Events
Notifications
Progress

 

Project Description
Stakeholders
The Team

 

Schedule & Scope
Milestones
Deliverables

 

Risks
Framework
Metrics

 

Diagrams
User Interface
User Tests

 

Meeting Minutes
Resources
Learning Outcomes


User Test 1

Objectives

OBJECTIVES:

  1. To obtain feedback from our users with regards to the features in the application
  2. To improve the usability of the application


Scope

The table below shows a list of features that were tested for our first user test. The features target parents (representing registered users of Swimix) and swimming instructors.

No. Features Reg. User Instructor
1 Register / Log in / Log out
2 Change Password
3 Update User Profile
4 Update Instructor Profile
5 Search for Class
6 Search for Instructor
7 Create and Remove Lesson Slot
8 Create and Remove Student Details

User Test 1 was conducted successfully on 27 Jan 2013 at Yishun Swimming Complex.
A total of 8 parents participated in the user test in the role of a Registered User.

For more details:

  1. Individual User Feedback (Registered Users)
  2. Response Plan to Feedback (Registered Users)


Testing Methodology

Collecting of Qualitative Metrics

  1. Participants are encouraged to think aloud their thought process as they are performing each task. For example, we would encourage them to say whatever they are looking at, thinking, doing, and feeling as they go about the task. This enables us as the observer to better understand each participant’s thought processs and see first-hand the process of him/her completing the task.
  2. Facilitators will observe for usability issues during the testing procedure by recording down what participants say. The test sessions will also be video-recorded on Screen Flow so that we can go back and refer to what participants did and how they reacted.
  3. In addition, after participants have completed the user test, they will be asked to do a satisfaction level survey that will aid in the collection of qualitative metrics.

Collecting of Quantitative Metrics

  1. The amount of time taken to complete each task
  2. The number of clicks taken for each task


Registered Users


INSERT PICTURES OF TOP 3 FEEDBACK WITH PROPOSED SOLUTIONS.


Instructors

INSERT PICTURES OF TOP 3 FEEDBACK WITH PROPOSED SOLUTIONS.

Supporting Documents

Phase Supporting Documents
Before Testing
1. Execution Plan
During Testing
1. Scenario Task Lists
i) For Registered Users
ii) For Instructors
2. Qualtrics Surveys
i) For Registered Users
ii) For Instructors
3. Facilitator Script
After Testing
1. User Feedback
i) From Registered Users
ii) From Instructors
2. Qualtrics Survey Reports
i) Registered Users
ii) Instructors
3. Proposed Changes to Feedback
i) Link
ii) Link

CONCLUSION

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