Difference between revisions of "IS480 Team wiki: 2012T2 5 B 1 G Webapp User Tests"
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− | [[IS480_Team_wiki:_2012T2_5_B_1_G Project Documentation | <font color="# | + | [[IS480_Team_wiki:_2012T2_5_B_1_G Project Documentation | <font color="#000000">Project Documentation</font>]] |
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− | [[IS480_Team_wiki:_2012T2_5_B_1_G Usability Documentation | <font color="# | + | [[IS480_Team_wiki:_2012T2_5_B_1_G Usability Documentation | <font color="#ffffff">Usability Documentation</font>]] |
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− | [[IS480_Team_wiki:_2012T2_5_B_1_G Usability Documentation | <font color="# | + | [[IS480_Team_wiki:_2012T2_5_B_1_G Usability Documentation | <font color="#000000">Count Me In User Tests</font>]] |
| style="padding:2px; font-size:130%; background-color:#009999; text-align:center; color:#ffffff" width="10%" | | | style="padding:2px; font-size:130%; background-color:#009999; text-align:center; color:#ffffff" width="10%" | | ||
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+ | |||
+ | |||
+ | <div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#009999', endColorstr='#009999'); background: -webkit-gradient(linear, left top, left bottom, from(#009999), to(#009999)); background: -moz-linear-gradient(top, #009999, #009999); padding:3px; font-size:190%; margin-top: 25px; line-height: 1.2em; color:white">Summary of User Tests Documentation</div> | ||
+ | |||
+ | {| class="wikitable" style="text-align: center" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="150" style="background:#CCCCCC| User Test | ||
+ | ! scope="col" width="150" style="background:#CCCCCC| Details | ||
+ | ! scope="col" width="150" style="background:#CCCCCC| Methodology | ||
+ | ! scope="col" width="150" style="background:#CCCCCC| Documents for User Test | ||
+ | ! scope="col" width="150" style="background:#CCCCCC| User Test Results | ||
+ | |||
+ | |- | ||
+ | |[[#Webapp_User_Test_1|Webapp UT1]] | ||
+ | |align="left"| Date: 22 Jan 2013 (Tues) <br> Participants: 2 retailers <br> Location: The Basement Cafe | ||
+ | |align="center"| Paper Prototype | ||
+ | |align="center"| [[Media:Web_UT1_Execution_Plan.pdf|Web UT1 Execution Plan]] | ||
+ | |align="center"| [[Media: UTWeb_Results.pdf| Web UT1 Results]] | ||
+ | |- | ||
+ | |[[#Webapp_User_Test_2|Webapp UT2]] | ||
+ | |align="left"| Date: 25 Mar 2013 (Mon)<br> Participants: 10 users (students) <br> Location: SIS SR 2-4 | ||
+ | |align="center"| (Webapp testing) Goals were given for users to complete | ||
+ | |align="center"| [[Media:Web_UT2_Execution_Plan.pdf|Web UT2 Execution Plan]] <br> | ||
+ | [[Media:Web_UT2_Instruction_sheet.pdf| Web UT2 Instructions Sheet]]<br> | ||
+ | |align="center"| [[Media:WebUT2_Results.pdf| Web UT2 Compiled Results]] | ||
+ | |- | ||
+ | |[[#Webapp_User_Test_3_.28Cathay_retailers.29|Webapp UT3]] | ||
+ | |align="left"| Date: 10 April 2013 (Wednesday) <br> Participants: 6 retailers <br> Location: The Cathay | ||
+ | |align="center"| (Webapp testing) Goals were given for retailers to complete | ||
+ | |align="center"| [[Media:5B1G_Web_UT3_Execution_Plan.pdf|Web UT3 Execution Plan]] <br> | ||
+ | [[Media:Web_UT3_Instruction_Sheet.pdf| Web UT3 Instructions Sheet]]<br> | ||
+ | |align="center"| [[Media:WebUT3_Results.pdf| Web UT3 Compiled Results]] | ||
+ | |- | ||
+ | |[[#Webapp_User_Test_4.28Cathay_retailers.29|Webapp UT4]] | ||
+ | |align="left"| 17 April 2013 (Wednesday) <br> Participants: 6 retailers <br> Location: The Cathay | ||
+ | |align="center"| (Webapp testing) Goals were given for retailers to complete | ||
+ | |align="center"| [[Media:5B1G Web_UT4_Execution_Plan.pdf|Web UT4 Execution Plan]] <br> | ||
+ | [[Media:Web_UT4_Instructions_Sheet.pdf| Web UT4 Instructions Sheet]]<br> | ||
+ | |align="center"| [[Media:WebUT4_Results.pdf| Web UT4 Compiled Results]] | ||
+ | |- | ||
+ | |[[#Admin_Portal_UT|Admin Portal UT]] | ||
+ | |align="left"| 16 April 2013 (Tuesday) <br> Participants: 6 users <br> Location: SMU SIS SR 2-3 | ||
+ | |align="center"| (Admin Portal testing) Goals were given for users to complete | ||
+ | |align="center"| [[Media:Admin_Web_UT_Execution_Plan.pdf|Admin Portal UT Execution Plan]] <br> | ||
+ | [[Media:5B1G_admin_Web_instruction_sheet.pdf| Admin Portal UT Instructions Sheet]] | ||
+ | |align="center"| [[Media:Admin_Web_UT_Results.pdf| Admin Portal System Compiled Results]] | ||
+ | |- | ||
+ | |} | ||
=<div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#009999', endColorstr='#009999'); background: -webkit-gradient(linear, left top, left bottom, from(#009999), to(#009999)); background: -moz-linear-gradient(top, #009999, #009999); padding:3px; margin-top: 15px; line-height: 1.2em; color:white">Webapp User Test 1</div>= | =<div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#009999', endColorstr='#009999'); background: -webkit-gradient(linear, left top, left bottom, from(#009999), to(#009999)); background: -moz-linear-gradient(top, #009999, #009999); padding:3px; margin-top: 15px; line-height: 1.2em; color:white">Webapp User Test 1</div>= | ||
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|- | |- | ||
!scope="row" style=" text-align: center;"| 7 | !scope="row" style=" text-align: center;"| 7 | ||
+ | | Delete E-coupon | ||
+ | |- | ||
+ | !scope="row" style=" text-align: center;"| 8 | ||
| Logout of application | | Logout of application | ||
|- | |- | ||
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====Objectives==== | ====Objectives==== | ||
− | *To obtain feedback from our users with regards to the usability of the | + | *To obtain feedback from our users with regards to the usability of the Retailer Admin System |
*To create an application that is user-friendly for retailers | *To create an application that is user-friendly for retailers | ||
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====Data collection==== | ====Data collection==== | ||
Collecting of qualitative metrics | Collecting of qualitative metrics | ||
− | *Facilitators will observe how the participants use the | + | *Facilitators will observe how the participants use the Retailer Admin System during the testing procedure. |
*Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application. | *Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application. | ||
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* Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application. | * Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application. | ||
− | ====Features Tested for | + | ====Features Tested for Retailer Admin System==== |
{| class="wikitable" style="text-align: center; height:25px" | {| class="wikitable" style="text-align: center; height:25px" | ||
|+ | |+ | ||
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====Objectives==== | ====Objectives==== | ||
− | *To obtain feedback from our retailers with regards to the usability of the | + | *To obtain feedback from our retailers with regards to the usability of the Retailer Admin System |
*To create an application that is user-friendly for retailers | *To create an application that is user-friendly for retailers | ||
Line 326: | Line 378: | ||
====Method==== | ====Method==== | ||
− | The | + | The Retailer Admin System was tested using a laptop . Each participant was given the [[media: Web_UT3_Instruction_sheet.pdf| Web UT3 Instruction Sheet]] and asked to circle how easy it was to complete each test case. |
====Data collection==== | ====Data collection==== | ||
Collecting of qualitative metrics | Collecting of qualitative metrics | ||
− | *Facilitators will observe how the participants use the | + | *Facilitators will observe how the participants use the Retailer Admin System during the testing procedure. |
*Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application. | *Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application. | ||
Line 336: | Line 388: | ||
* Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application. | * Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application. | ||
− | ====Features Tested for | + | ====Features Tested for Retailer Admin System==== |
{| class="wikitable" style="text-align: center; height:25px" | {| class="wikitable" style="text-align: center; height:25px" | ||
|+ | |+ | ||
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[[Image:5B1G UT 3 problem.png|580px]] | [[Image:5B1G UT 3 problem.png|580px]] | ||
+ | |||
+ | ===<div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#00BBBB', endColorstr='#00BBBB'); background: -webkit-gradient(linear, left top, left bottom, from(#00BBBB), to(#00BBBB)); background: -moz-linear-gradient(top, #00BBBB, #00BBBB); padding:3px; margin-top: 15px; line-height: 1.2em; color:white">Gallery</div>=== | ||
+ | |||
+ | {| class="wikitable" style="text-align: center; height:130px" | ||
+ | ! scope="col" width="100" style="background:none;border-top: 1px solid #ffffff; border-right: 1px solid #ffffff; border-left: 1px solid #ffffff"| | ||
+ | | style="border-bottom:1px solid #ffffff; border-top:1px ; background:none;border: 1px solid #ffffff" width="5%" | | ||
+ | ! scope="col" width="100" style="background:none;border-top: 1px solid #ffffff; border-right: 1px solid #ffffff; border-left: 1px solid #ffffff"| | ||
+ | | style="border-bottom:1px solid #ffffff; border-top:1px solid #ffffff; background:none;border: 1px solid #ffffff" width="5%" | | ||
+ | ! scope="col" width="100" style="background:none;border-top: 1px solid #ffffff; border-right: 1px solid #ffffff; border-left: 1px solid #ffffff"| | ||
+ | |- | ||
+ | |||
+ | !scope="row" style=" text-align: center;"| | ||
+ | [[Image:JShoes 5B1G.jpg|280px]] | ||
+ | | style="border-bottom:1px solid #ffffff; background: #ffffff; color: #FFFFFF; font-weight: bold; padding: 10px 15px 0 15px; font-size: 26px;" valign="top"| | ||
+ | | color: #000000; padding: 0px 4px 0 0px; font-size: 13px;" valign="top" align="center" | | ||
+ | [[image: CreaTeaf Waffles.jpg|280px]] | ||
+ | | style="border-bottom:1px solid #ffffff; background: #ffffff; color: #FFFFFF; font-weight: bold; padding: 10px 15px 0 15px; font-size: 26px;" valign="top"| | ||
+ | | color: #000000; padding: 0px 4px 0 0px; font-size: 13px;" valign="top" align="center" | | ||
+ | [[image:Marcella 5b1G.JPG|280px]] | ||
+ | |- | ||
+ | |||
+ | !scope="row" style=" text-align: center;"| | ||
+ | [[Image: St Games 5B1G.JPG|280px]] | ||
+ | | style="border-bottom:1px solid #ffffff; background: #ffffff; color: #FFFFFF; font-weight: bold; padding: 10px 15px 0 15px; font-size: 26px;" valign="top"| | ||
+ | | color: #000000; padding: 0px 4px 0 0px; font-size: 13px;" valign="top" align="center" | | ||
+ | [[image: Popeyes 5B1G.jpg|280px]] | ||
+ | | style="border-bottom:1px solid #ffffff; background: #ffffff; color: #FFFFFF; font-weight: bold; padding: 10px 15px 0 15px; font-size: 26px;" valign="top"| | ||
+ | | color: #000000; padding: 0px 4px 0 0px; font-size: 13px;" valign="top" align="center" | | ||
+ | [[image:Gong Cha 5B1G.jpg|280px]] | ||
+ | |- | ||
+ | |||
+ | |} | ||
=<div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#009999', endColorstr='#009999'); background: -webkit-gradient(linear, left top, left bottom, from(#009999), to(#009999)); background: -moz-linear-gradient(top, #009999, #009999); padding:3px; margin-top: 15px; line-height: 1.2em; color:white">Webapp User Test 4(Cathay retailers)</div>= | =<div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#009999', endColorstr='#009999'); background: -webkit-gradient(linear, left top, left bottom, from(#009999), to(#009999)); background: -moz-linear-gradient(top, #009999, #009999); padding:3px; margin-top: 15px; line-height: 1.2em; color:white">Webapp User Test 4(Cathay retailers)</div>= | ||
Line 386: | Line 470: | ||
====Objectives==== | ====Objectives==== | ||
− | *To obtain feedback from our retailers with regards to the usability of the | + | *To obtain feedback from our retailers with regards to the usability of the Retailer Admin System with the updated changes from the last user test |
====Details: ==== | ====Details: ==== | ||
Line 395: | Line 479: | ||
====Method==== | ====Method==== | ||
− | The | + | The Retailer Admin System was tested using a laptop . Each participant was given the [[media: 5B1G_Web_UT4_Instruction_sheet.pdf| Web UT4 Instruction Sheet]] and asked to circle how easy it was to complete each test case. |
====Data collection==== | ====Data collection==== | ||
Collecting of qualitative metrics | Collecting of qualitative metrics | ||
− | *Facilitators will observe how the participants use the | + | *Facilitators will observe how the participants use the Retailer Admin System during the testing procedure. |
*Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application. | *Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application. | ||
Line 405: | Line 489: | ||
* Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application. | * Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application. | ||
− | ====Features Tested for | + | ====Features Tested for Retailer Admin System==== |
{| class="wikitable" style="text-align: center; height:25px" | {| class="wikitable" style="text-align: center; height:25px" | ||
|+ | |+ | ||
Line 451: | Line 535: | ||
====Download the results here: ==== | ====Download the results here: ==== | ||
* [[Media:WebUT4_Results.pdf| Web UT4 Compiled Results]] | * [[Media:WebUT4_Results.pdf| Web UT4 Compiled Results]] | ||
+ | |||
+ | =<div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#009999', endColorstr='#009999'); background: -webkit-gradient(linear, left top, left bottom, from(#009999), to(#009999)); background: -moz-linear-gradient(top, #009999, #009999); padding:3px; margin-top: 15px; line-height: 1.2em; color:white">Admin Portal UT</div>= | ||
+ | |||
+ | ===<div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#00BBBB', endColorstr='#00BBBB'); background: -webkit-gradient(linear, left top, left bottom, from(#00BBBB), to(#00BBBB)); background: -moz-linear-gradient(top, #00BBBB, #00BBBB); padding:3px; margin-top: 15px; line-height: 1.2em; color:white">How We Conducted the UT</div>=== | ||
+ | |||
+ | ====Objectives==== | ||
+ | *To obtain feedback from our with regards to the usability of the Admin Portal | ||
+ | *To create an application that is user-friendly for administrators | ||
+ | |||
+ | ====Details: ==== | ||
+ | *Participants: 6 users | ||
+ | *Venue: SMU SIS SR 2-3 | ||
+ | *Date: 16th Apr 2013 (Tuesday) | ||
+ | *Duration: 2 hours (each individual: 20-30mins) | ||
+ | |||
+ | ====Method==== | ||
+ | The Admin Portal was tested using a laptop . Each participant was given the [[media: 5B1G admin Web instruction sheet.pdf| Admin Portal Instruction Sheet]] and asked to circle how easy it was to complete each test case. | ||
+ | |||
+ | ====Data collection==== | ||
+ | Collecting of qualitative metrics | ||
+ | *Facilitators will observe how the participants use the Admin Portal during the testing procedure. | ||
+ | *Upon completion of the Admin Portal user test, the participant will be asked to give their feedback on the usability of the application. | ||
+ | |||
+ | Collecting of quantitative metrics | ||
+ | * Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application. | ||
+ | |||
+ | ====Features Tested for Admin Portal==== | ||
+ | {| class="wikitable" style="text-align: center; height:25px" | ||
+ | |+ | ||
+ | |- | ||
+ | ! scope="col" width="50" style="background:#CCCCCC| S/N | ||
+ | ! scope="col" width="250" style="background:#CCCCCC| Feature | ||
+ | |- | ||
+ | !scope="row" style=" text-align: center;"| 1 | ||
+ | | Login | ||
+ | |- | ||
+ | !scope="row" style=" text-align: center;"| 2 | ||
+ | | View existing retailers | ||
+ | |- | ||
+ | !scope="row" style=" text-align: center;"| 3 | ||
+ | | Delete existing retailer | ||
+ | |- | ||
+ | !scope="row" style=" text-align: center;"| 4 | ||
+ | | Approve pending retailer | ||
+ | |- | ||
+ | !scope="row" style=" text-align: center;"| 5 | ||
+ | |Toggle between self developed IPS and Indoo.rs | ||
+ | |- | ||
+ | !scope="row" style=" text-align: center;"| 6 | ||
+ | | Logout | ||
+ | |||
+ | |} | ||
+ | |||
+ | ===<div style="width: 100%; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#00BBBB', endColorstr='#00BBBB'); background: -webkit-gradient(linear, left top, left bottom, from(#00BBBB), to(#00BBBB)); background: -moz-linear-gradient(top, #00BBBB, #00BBBB); padding:3px; margin-top: 15px; line-height: 1.2em; color:white">Results</div>=== | ||
+ | |||
+ | ====Download the results here: ==== | ||
+ | * [[Media:5B1G Admin_Web_UT_Results.pdf| Admin Portal Compiled Results]] |
Latest revision as of 12:04, 21 April 2013
User Test | Details | Methodology | Documents for User Test | User Test Results |
---|---|---|---|---|
Webapp UT1 | Date: 22 Jan 2013 (Tues) Participants: 2 retailers Location: The Basement Cafe |
Paper Prototype | Web UT1 Execution Plan | Web UT1 Results |
Webapp UT2 | Date: 25 Mar 2013 (Mon) Participants: 10 users (students) Location: SIS SR 2-4 |
(Webapp testing) Goals were given for users to complete | Web UT2 Execution Plan |
Web UT2 Compiled Results |
Webapp UT3 | Date: 10 April 2013 (Wednesday) Participants: 6 retailers Location: The Cathay |
(Webapp testing) Goals were given for retailers to complete | Web UT3 Execution Plan |
Web UT3 Compiled Results |
Webapp UT4 | 17 April 2013 (Wednesday) Participants: 6 retailers Location: The Cathay |
(Webapp testing) Goals were given for retailers to complete | Web UT4 Execution Plan |
Web UT4 Compiled Results |
Admin Portal UT | 16 April 2013 (Tuesday) Participants: 6 users Location: SMU SIS SR 2-3 |
(Admin Portal testing) Goals were given for users to complete | Admin Portal UT Execution Plan |
Admin Portal System Compiled Results |
Contents
Webapp User Test 1
How We Conducted the UT
Objectives
The main objectives of this user test are:
- To obtain feedback from our users with regards to the layout and business logic in our application
Details:
- Participants: 2 retailers
- Venue: SMU, The Basement Café
- Date: 22nd Jan 2013 (Tuesday)
- Duration: 2 hours
- Environment: “Sit at a table” setting
Method
We conducted the user test using a low-fidelity paper prototype using the mock up designs of the web application and the participants were given the freedom to explore the application by themselves.
Data collection
Collecting of qualitative metrics
- We will observe how the participants use the application during the testing procedure.
- Upon completion of the paper prototype, the participant will be asked to give their feedback on usability and business rules behind the application.
Features Tested
S/N | Feature |
---|---|
1 | Login with an account |
2 | Upload e-coupons |
3 | Edit pending e-coupons |
4 | View published e-coupons |
5 | View expired e-coupons |
6 | View Business Intelligence for published and expired e-coupons |
7 | Delete E-coupon |
8 | Logout of application |
Gallery
Results
Results
Download link available here: Web UT Results
Observations
S/N | Observation |
---|---|
1 | The user did not have any major problems regarding the usability the application |
2 | They were more concerned about the business logic, they asked about whether they need to upload or select an individual product, because sometimes they offer discounts like “10% off all mains” rather than discount for an individual product |
3 | Overall, they were quite fascinated by the analytics that the application can produce |
Feedback
S/N | Feedback |
---|---|
1 | “Tagging an e-coupon to a product may not be always applicable, because sometimes we just want to entice people to come and patronize the restaurants, thus we may have a promotion for bulk items” |
2 | “Maybe you could limit the number of coupons we can give out because sometimes when we conduct an offer, we do not have sufficient stock” |
Changes Made
Features Tested
S/N | Feedback | Change Made |
---|---|---|
1 | “Tagging an e-coupon to a product may not be always applicable, because
sometimes we just want to entice people to come and patronize the restaurants, thus we may have a promotion for bulk items” |
The user does not need to tag a product to the coupon. We reduced it to a 1-step upload process instead of a 2-step upload process. |
2 | ““Maybe you could limit the number of coupons we can give out because
sometimes when we conduct an offer, we do not have sufficient stock” |
We included a new field for the retailer to enter the limit on the number of coupons (optional) |
Webapp User Test 2
How We Conducted the UT
Objectives
- To obtain feedback from our users with regards to the usability of the Retailer Admin System
- To create an application that is user-friendly for retailers
Details:
- Participants: 10 users
- Venue: SIS SR 2-4
- Date: 25th Mar 2013 (Monday)
- Duration: 4 hours (each individual: 20-30mins)
Method
The actual application was tested this time using a laptop. Each participant was given the Web UT2 Instruction Sheet and asked to circle how easy it was to complete each test case.
Data collection
Collecting of qualitative metrics
- Facilitators will observe how the participants use the Retailer Admin System during the testing procedure.
- Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application.
Collecting of quantitative metrics
- Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application.
Features Tested for Retailer Admin System
S/N | Feature |
---|---|
1 | Create a retail account |
2 | Login |
3 | Upload new E-coupon |
4 | Edit Pending E-coupon |
5 | Copy E-coupon |
6 | Delete E-coupon |
7 | View Published E-coupon statistics |
8 | Logout |
Results
Download the results here:
Compiled Problems & Proposed Solutions
Gallery
Webapp User Test 3 (Cathay retailers)
How We Conducted the UT
Objectives
- To obtain feedback from our retailers with regards to the usability of the Retailer Admin System
- To create an application that is user-friendly for retailers
Details:
- Participants: 6 retailers
- Venue: The Cathay
- Date: 10th Apr 2013 (Wedneday)
- Duration: 6 hours (each individual: 20-30mins)
Method
The Retailer Admin System was tested using a laptop . Each participant was given the Web UT3 Instruction Sheet and asked to circle how easy it was to complete each test case.
Data collection
Collecting of qualitative metrics
- Facilitators will observe how the participants use the Retailer Admin System during the testing procedure.
- Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application.
Collecting of quantitative metrics
- Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application.
Features Tested for Retailer Admin System
S/N | Feature |
---|---|
1 | Create a retail account |
2 | Login |
3 | Upload new E-coupon |
4 | Edit Pending E-coupon |
5 | Copy E-coupon |
6 | Delete E-coupon |
7 | View published E-coupon statistics |
8 | Delete E-coupon |
9 | Logout |
Results
Download the results here:
Compiled Problems & Proposed Solutions
Gallery
Webapp User Test 4(Cathay retailers)
How We Conducted the UT
Objectives
- To obtain feedback from our retailers with regards to the usability of the Retailer Admin System with the updated changes from the last user test
Details:
- Participants: 6 retailers
- Venue: The Cathay
- Date: 17th Apr 2013 (Wedneday)
- Duration: 6 hours (each individual: 20-30mins)
Method
The Retailer Admin System was tested using a laptop . Each participant was given the Web UT4 Instruction Sheet and asked to circle how easy it was to complete each test case.
Data collection
Collecting of qualitative metrics
- Facilitators will observe how the participants use the Retailer Admin System during the testing procedure.
- Upon completion of the web user test, the participant will be asked to give their feedback on the usability of the application.
Collecting of quantitative metrics
- Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application.
Features Tested for Retailer Admin System
S/N | Feature |
---|---|
1 | Create a retail account |
2 | Login |
3 | Upload new E-coupon |
4 | Crop new E-coupon |
5 | Edit Pending E-coupon |
6 | Copy E-coupon |
7 | Delete E-coupon |
8 | View Published E-coupon statistics |
9 | View or export BI report |
10 | Delete E-coupon |
11 | Logout |
Results
Download the results here:
Admin Portal UT
How We Conducted the UT
Objectives
- To obtain feedback from our with regards to the usability of the Admin Portal
- To create an application that is user-friendly for administrators
Details:
- Participants: 6 users
- Venue: SMU SIS SR 2-3
- Date: 16th Apr 2013 (Tuesday)
- Duration: 2 hours (each individual: 20-30mins)
Method
The Admin Portal was tested using a laptop . Each participant was given the Admin Portal Instruction Sheet and asked to circle how easy it was to complete each test case.
Data collection
Collecting of qualitative metrics
- Facilitators will observe how the participants use the Admin Portal during the testing procedure.
- Upon completion of the Admin Portal user test, the participant will be asked to give their feedback on the usability of the application.
Collecting of quantitative metrics
- Upon completion of the UT, the participant will be asked to rate, on a scale of 1 to 5, how easy the task is and to give their feedback on the functionality and the usability of the application.
Features Tested for Admin Portal
S/N | Feature |
---|---|
1 | Login |
2 | View existing retailers |
3 | Delete existing retailer |
4 | Approve pending retailer |
5 | Toggle between self developed IPS and Indoo.rs |
6 | Logout |