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IS480 Team wiki: 2012T1 M.O.O.T/Technical Applications/UT2

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User Testing 2

Our User Testing 2 (UT2) took place on 5 November from 12pm to 6pm.

Objectives

  • Verify if users can react to AlterSense without prompting
  • Test the intuitiveness of our user interface (photo taking) and hand gestures
  • Gather user opinion about using AlterSense in a mall setting
  • Test the accuracy of gender recognition in a mall setting

Location

  • Level 4 of new extension between Plaza Singapura and Dhoby Ghaut
MOOT UT2 setup.jpg
MOOT UT2 setup2.jpg

Unlike our previous user testing UT1, there would not be any demarcation marking the recommended standing position for shopper (about 4 metres away from the Kinect sensor) on the floor. AlterSense has been improved to use real world values; hence it does not matter where the shopper stands as long as the shopper’s whole figure is captured by Kinect.

Testers

  • General public
  • We had a total of 53 testers - 29 females and 24 males.
MOOTUT2genderoftesters.png MOOTUT2ageoftesters.png

Execution Flow

1. Ask shopper if they have a smartphone and to download Microsoft Tag if they have one. If they are unwilling to download, we lend them our phones
2. Let user use AlterSense by himself/herself
3. Observe user if he/she has any difficulties responding to AlterSense
4. Measure the time taken for user to raise his/her right hand and to scan the Microsoft tag
5. Let user complete a survey form

Qualitative metric

Facilitators will be observing for errors or problems that the testers faced. Upon completion of all the tasks, the tester will be presented a survey form in which he/she will be asked about their opinion and satisfaction level of the application.

Quantitative metric

  • Time taken for shopper to raise both hands
  • Time taken to choose a hat
  • Time taken to raise right hand
  • No. of failed detections of raising of both hands
  • No. of failed detections of choosing a hat
  • No. of failed detections of raising his/her right hand
  • Whether male shoppers had picked the top hat and female shoppers had pick the ladies’ hat
  • Whether shopper has been able to complete the whole flow (i.e. shopper did not leave halfway)
  • Response time to scan the Microsoft Tag
  • No. of failed attempts to scan the Microsoft Tag

Observation Form: Main Findings

MOOTUT2timetaken.png

Supporting Documents

Category Links
Pre-Testing Test Plan
Location of UT2
During testing Observation Form
Survey Form

Photos from Photo Taking

MOOTKinectSnapshot-00-42-55.png MOOTKinectSnapshot-03-17-09.png MOOTKinectSnapshot-03-30-22.png
MOOTKinectSnapshot-04-17-13.png MOOTKinectSnapshot-04-20-44.png MOOTKinectSnapshot-04-41-02.png
MOOTKinectSnapshot-05-21-31.png MOOTKinectSnapshot-05-06-51.png MOOTKinectSnapshot-05-33-09.png