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IS480 Team wiki: 2012T1 6-bit Project Management UT2

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6-bit's Chapalang! is a social utility that connects people with friends and new friends
by offering a place for exchanging ideas and information on its public domain.
http://www.chapalang.com

Final Wikipage
Home Technical Overview Project Deliverables Project Management Learning Outcomes


Schedule

Planned Schedule

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Meeting Minutes

Team Meeting Minutes

[|Meeting Minute 1] [|Meeting Minute 11] [|Meeting Minute 21]
[|Meeting Minute 2] [|Meeting Minute 12] [|Meeting Minute 22]
[|Meeting Minute 3] [|Meeting Minute 13] [|Meeting Minute 23]
[|Meeting Minute 4] [|Meeting Minute 14] [|Meeting Minute 24]
[|Meeting Minute 5] [|Meeting Minute 15] [|Meeting Minute 25]
[|Meeting Minute 6] [|Meeting Minute 16]
[|Meeting Minute 7] [|Meeting Minute 17]
[|Meeting Minute 8] [|Meeting Minute 18]
[|Meeting Minute 9] [|Meeting Minute 19]
[|Meeting Minute 10] [|Meeting Minute 20]

Supervisor Meeting Minutes

|Meeting Minute 1
|Meeting Minute 2
|Meeting Minute 3
|Meeting Minute 4
|Meeting Minute 5
|Meeting Minute 6
|Meeting Minute 7
|Meeting Minute 8
|Meeting Minute 9
|Meeting Minute 10
|Meeting Minute 11

Testing

Test Cases

|Test Cases

Test Plans

Test Plan 1 on 17 September 2012
Test Plan 2 on 28 September 2012
Test Plan 3 on 19 October 2012
Test Plan 4 on 4 November 2012

User Testing

User Testing 1 User Testing 2 User Testing 3 User Testing 4

User Testing 2

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Test Description

The objective of User Test 2 is on functionality and usability testing of the system. The coverage of the test is focused on forum and basic marketplace functions.

The purpose of re-testing on forum function is to test for an experience improvement. Basic marketplace functions will consist of a complete product display to payment process. We will want to find out if the changes made after User Test 1 is offering an improved user experience to users, and whether the improvement is consistent between forum and marketplace functions.

Testers Background

There are a total of 46 testers who attended the User Test, of which 61% (28) are male and 39% (18) are female, representing various schools in SMU with SIS students being the majority. It is also observed that most testers are users of Chrome and Firefox web browser. There is no significant difference between testers’ background in User Test 1 and 2.
6bituser-testing2results.png

Test Groups

There are 2 test groups employed in this test.

Group A (Control Group) consists of 17 testers who were testers from User Test 1. The purpose is to test if their return experience with the system has any improvements.
Group B (Test Group) consists of 29 new testers who have not participated in any of our previous user tests. The purpose of their participation is for comparison, to find out if they have a different experience from the returning testers in Group A.

Test Procedures

Testers are invited to attend the User Test session and required to bring their own laptops. They are informed on the purpose of the test and given a brief description of the system objective of Chapalang!.

Subsequently, they are provided with an instruction sheet for a guided test experience. Testers will be required to perform a series of system tasks based on a test case that will go through all the system features and use-case. Thereafter, testers will fill in details in an open-ended textbox appended after each question, should they encounter any bugs or suggestions for improvements.

Test Instruction

Click Here to Download User Testing 2 Instruction

Test Results

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Based on the survey questions, the results are positive with most testers having a good level of comfort using our web application.

There are also 21 reported bugs, and 69 recommendations for improvements received. The following are the top 10 bugs reported.
6bituser-testing2bug.png

The top 10 most frequently mentioned or important recommendations will be published and appended below.
6bituser-testing2recommendation.png

Click Data Analysis

Additionally, click data of each test session has also been collected and analysed.
6bituser-testing1cda1.png
Based on the computed statistics illustrated in the box-plot above, the median number of clicks it takes per tester to accomplish a task ranges from 1 to 8 clicks, with 3 clicks being the median. For the purpose of understanding, we could take the measurement of 3 clicks per task as a benchmark, to be compared on subsequent test sessions and observe if there are any improvements.

6bituser-testing1cda2.png
More statistics were computed in the box-plot diagram above to understand the median time spent to accomplish a task and we observe that the time taken ranges from 4 seconds to 18 seconds, with 10 seconds being the median. We will also be taking the measurement of 10 seconds per task as a benchmark to compare with subsequent test sessions and observe if there are any improvements.

Additional Observations

Further drill down on the click data has identified an observation where most testers take more clicks to accomplish Step 4 of the instructions. In Step 4, testers are required to subscribe a forum. In this observation, we are able to relate that testers are unable to easily find the Subscribe to Forum button. This finding is aligned with a common feedback that we should consider replicating the subscription button to a more intuitive location on the webpage.

Milestones

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Schedule Metric


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Bug Metric


6-bit BugMetric.png Bug Log: |Click Here

Risk & Mitigation


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