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Difference between revisions of "IS480 Team wiki: 2011T1 Kopa Wheel"

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Revision as of 18:19, 26 July 2011

KopaWheel Logo Small.jpg



Dashboard

Milestone Progress
Overall average 18.52%
Project Selection 100%
Project Proposal 37.5%
Project Acceptance 0%
Technical Environment Ready 0%
Mid-term Acceptance 0%
Final Product 0%
Final Submission 0%
Upcoming Schedule
Recent Activity
KopaWheel Podio recent activity 8July.jpg

Overview

Driving Singapore's Service Excellence

Driving Singapore's Service Excellence: An interactive, dynamic website for CSISG corporate subscribers is a project sponsored by the The Institute of Service Excellence at SMU (ISES) for the purposes of contracting a dynamic web portal. The web portal will serve corporate subscribers of the The Customer Satisfaction Index of Singapore (CSISG), a measure of customer satisfaction in the service industries of Singapore. The project is being undertaken by KopaWheel, a team of SMU undergraduates, who are in charge of project management and development with the aim of achieving exceptional usability and clarity of implementation.

Scenario

Kopa Wheel 2.jpg

Team Members

Name Role Responsibilities
WEE Yuting Project Manager Manage project plan and schedule with team members

Ensure project is delivered on time, scope and cost
A point of communication between Kopa Wheel and our Client(ISES)
Maintains Wiki

James KOH Yi Zhi Main Developer Analyze business requirements and identify the technical requirements

Identify appropriate technologies and develop CSISG online portal
Document UML diagrams for the development process

HE Feixiang Main Developer Analyze business requirements and identify the technical requirements

Identify appropriate technologies and develop CSISG online portal
Document UML diagrams for the development process

PAN Liang Hua System Analyst Set up database and ensure smooth running of Database

Maintains Wiki and documentation

Nicole LEE Hui Min (aka. Maya) Chief UI Designer Design the user interface

In charge of UAT


Stakeholders

Kopa Wheel 3.jpg

Scope

Project Description

The aim of the project, Driving Singapore's Service Excellence, is to build an interactive and dynamic web portal that allows corporate customers the freedom to individually create their own customized reports of the CSISG in a guided environment. The web portal will be a comprehensive and flexible tool to replace existing methods of producing and delivering manual reports. To achieve this vision, KopaWheel will conduct thorough usability research into the needs of the corporate clients, catering for both simple and advanced users. Some expected features are data mining and business intelligence, dynamic generation of data and charts, and data exploratory. The web portal will be implemented with Java Enterprise Edition and R Language through secure hosting on ISES premises.

Deliverables

To deploy an online web portal for ISES on csisg.org after at least 2 user acceptance testing, that allows ISES's coroperate users to gain access to complex data set that are presented in its simplest form for understanding. The online web portal will be deployed on ISES's standalone Apple Xserve that is running Mac OS X Server 10.6.

X-factor

  • Able to handle change request on requirements, yet ensuring that product is delivered on time and with quality
  • Reengineer business process for the long term sustainability of the business and preampe issues when necessary
  • Mapping business requirements with IT deliverables
  • Transforming complex set of data for easy understanding and easy use to the coroperate clients

Use Cases

Kopa Wheel 1.jpg

Functionalities Overview

Kopa Wheel functionchart.jpg

UI Mockup

Project Management

Methodology

Project Schedule

Project Schedule to be updated

Risks

Kopa Wheel 4.jpg

Metrics

Collaboration Tools

Kopa Wheel Collaboration Tools

Technical Complexity

Meeting Minutes Repository

Documentation

Resourses & References



Current Project Schedule

Media:Project Schedule.pdf