IS480 Team wiki:2018T1 FORD INTERNAL TESTING
Revision as of 00:29, 21 August 2018 by Jianan.lu.2015 (talk | contribs)
Contents
UAT 1
Testing Plan
- Date: 6 July
- Iteration: 3
- Location: SMU SIS GSR 2.3
- Participants: 6 PSA help desk staff
- Testing system: Windows
- Testing platform: Google Chrome
Objectives
- To test all the developed functionalities for both chatbot and dashboard
- To test the accuracy rate of the chatbot
- To test whether the functionalities and user experience meet expectations of the clients
Scope
Chatbot | Admin Portal |
---|---|
Portnet Related | Authentication |
Enquiries | Dashboard - Hits Analysis |
API Module | Dashboard - Category Analysis |
Account Management - Change Password | |
Account Management - Add New User | |
Data Management - Bootstrap |
Test Instruction Form
Key Comments Raised by the Help Desk Staff
Chatbot | Chatbot logic need to be improved to handle some corner questions, such as specific error code. |
---|---|
Admin Portal | Dashboard should be more informative, eg dual axis for hit analysis graph
Time frame filtering function should be added, which allows users to filter by day, week, month |
Overall Result
- The admin portal is fully functioning with 0 bug detected.
- There are minor logic errors found for chatbot, which will be fixed during next iteration.