2012T1 Team Verendus Project Documentation User Test 2
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Contents
Overview
The purpose of the User Testing 2 is to collection feedbacks on the various user types, namely: Individual(Facebook and Normal Login) and Business Member. Through this testing, we hope to gather feedbacks on the usability of the web application.
Test Participants
Devices Used for Testing
- iPhone 5 (iOS 6)
- iPhone 4S (iOS 5.1.1)
- iPhone 3GS (iOS 5.1.1)
- iPad (iOS 5.1.1)
- iPad 2nd Gen (iOS 5.1.1)
- Samsung Galaxy Note
- Samsung Galaxy Ace
- Samsung Galaxy Wonder
- Samsung Galaxy S2
- Samsung Galaxy S3
- Samsung Galaxy Tab
- HTC CHA CHA
- HTC One V
- HTC Sensation
- HTC Sensation XE
- Sony Tab S
- Blackberry 9780
Browsers Used
- Google Chrome
- Mozilla Firefox
- Safari
- Andriod Default Web Browser
Test Pre-Requisites
- QR Code Scanner
Test Plans
- Test Plans for Business Member:
- Business Member 1: Test Plan for Business Member 1
- Business Member 2: Test Plan for Business Member 2
- Business Member 3: Test Plan for Business Member 3
- Business Member 4: Test Plan for Business Member 4
- Business Member 5: Test Plan for Business Member 5
- Business Member 6: Test Plan for Business Member 6
- Test Plans for Individual Users:
- Normal Login: Test Plan for Individual User - Normal Login 1
- Normal Login: Test Plan for Individual User - Normal Login 2
- Normal Login: Test Plan for Individual User - Normal Login 3
- Normal Login: Test Plan for Individual User - Normal Login 4
- Normal Login: Test Plan for Individual User - Normal Login 5
- Normal Login: Test Plan for Individual User - Normal Login 6
- Facebook Login: Test Plan for Individual User with Facebook Login 1
- Facebook Login: Test Plan for Individual User with Facebook Login 2
- Facebook Login: Test Plan for Individual User with Facebook Login 3
- Facebook Login: Test Plan for Individual User with Facebook Login 4
- Facebook Login: Test Plan for Individual User with Facebook Login 5
- Facebook Login: Test Plan for Individual User with Facebook Login 6
Overview of Test Results
Photographs
Result Analysis
Summary
Guided User Testing - Normal Login
Total number of testers: 15
Functions | Passes | Passes With Comments | Failures |
1. Create New User | 13 | 2 | 0 |
2.1 Newsfeed - Comments Function | 15 | 0 | 0 |
2.2 Newsfeed - Like Function | 15 | 0 | 0 |
2.3 Newsfeed - Share Function | 15 | 0 | 0 |
2.4 Newsfeed - Filter Function | 15 | 0 | 0 |
2.5 Newsfeed - Instruction Function | 15 | 0 | 0 |
2.5 Newsfeed - Load More Feeds Function | 14 | 0 | 1 |
3.1 Check In | 13 | 0 | 2 |
3.2 Check In - View Nearby Business Vicinity Function | 12 | 1 | 2 |
3.3 Check In - Instruction Function | 15 | 0 | 0 |
4.1 Impact | 15 | 0 | 0 |
4.2 Impact - Instruction Function | 15 | 0 | 0 |
5.1 Logout | 15 | 0 | 0 |
6.1 Support | 12 | 1 | 2 |
6.2 Support - Spamming of Support By Same User | 11 | 2 | 2 |
7.1 Impact - Verify Supported Project | 15 | 0 | 0 |
8.1 Account Management - Change Password | 14 | 0 | 1 |
8.2 Account Management - Change Profile Picture | 5 | 0 | 1 |
Guided User Testing - Facebook Login
Total number of testers: 14
Functions | Passes | Passes With Comments | Failures |
1. Create New User | 14 | 0 | 0 |
2.1 Newsfeed - Comments Function | 13 | 1 | 0 |
2.2 Newsfeed - Like Function | 14 | 0 | 0 |
2.3 Newsfeed - Share Function | 13 | 1 | 0 |
2.4 Newsfeed - Filter Function | 14 | 0 | 0 |
2.5 Newsfeed - Instruction Function | 13 | 1 | 0 |
2.5 Newsfeed - Load More Feeds Function | 13 | 0 | 1 |
3.1 Check In | 9 | 0 | 5 |
3.2 Check In - View Nearby Business Vicinity Function | 9 | 0 | 5 |
3.3 Check In - Instruction Function | 14 | 0 | 0 |
4.1 Impact | 14 | 0 | 0 |
4.2 Impact - Instruction Function | 14 | 0 | 0 |
5.1 Logout | 13 | 1 | 0 |
6.1 Support | 9 | 3 | 2 |
6.2 Support - Spamming of Support By Same User | 9 | 2 | 3 |
7.1 Impact - Verify Supported Project | 11 | 0 | 3 |
8.1 Account Management - Change Password | 12 | 1 | 1 |
8.2 Account Management - Invite Facebook Friends | 14 | 0 | 0 |
Total number of passes, passes with comments and failures:
Guided Business Member Testing
Total number of testers: 15
Functions | Passes | Passes With Comments | Failures |
1. Login | 12 | 2 | 1 |
2.1 Projects Function | 8 | 7 | 0 |
2.2 Projects - Instruction Function | 13 | 2 | 0 |
3.1 Newsfeed - Comments Function | 14 | 1 | 0 |
3.2 Newsfeed - Like Function | 14 | 1 | 0 |
3.3 Newsfeed - Share Function | 11 | 3 | 1 |
3.4 Newsfeed - Filter Function | 15 | 0 | 0 |
3.5 Newsfeed - Instruction Function | 15 | 0 | 0 |
3.6 Newsfeed - Load More Feeds | 13 | 2 | 0 |
4.1 Results - Individual users have shown support to the public projects listed | 5 | 5 | 5 |
4.2 Results - Instruction Function | 12 | 0 | 3 |
5.1 Summary | 11 | 1 | 3 |
5.2 Impact - Instruction Function | 15 | 0 | 0 |
6.1 Logout | 15 | 0 | 0 |
Total number of passes, passes with comments and failures:
Unguided User Testing
Functions | Comments/Questions Asked |
General |
|
Location |
|
Business Profile Page |
|
Course of Action
Individual Functions
Comments by Users | Action taken by the Team |
More vibrant and lively colors to be used to appeal to the users. | In discussion with the Client for new color changes. |
Finds check-in function meaningless and hard to search for businesses on the map. | Removed check-in function for individual users' current locations. Major changes to location function - Now it allows users to search for businesses using the drop down menus and to check-in at the businesses' locations. |
Impact page can provide more information of the projects such as the number of beneficiaries they have impacted. | Adding of a new tab "Projects" for the users to view more information on the projects which they have supported. Impact page will show the impact of their supports once the business members have given. |
Prefer to look at the public project of the business members rather than the business profiles after the QR code is scanned. | Allow users to reach the support projects page instead of the business profile page once they have scanned the QR code. If the user is interested to find out more about the businesses, they can click on the more information link which would redirect them to the business profile page. |