Difference between revisions of "2012T1 Team Verendus Project Documentation User Test 2"
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Guided User Testing - Normal Login
Guided User Testing - Facebook Login
Guided Business Member Testing
Unguided User Testing
Course of Action
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+ | * User did not seem to notice the support button. | ||
+ | * It is not obvious that the user name can be clicked | ||
+ | * Users want to see the list of projects available in B1G1 Connect | ||
+ | * Some images are not displayed, broken image etc. | ||
+ | * The application is hard to navigate as the user need to keep scrolling | ||
+ | * The application disables zoom function. Users suggest giving an option to enlarge the screen | ||
+ | * Cannot see sub navigation bar at the Quick Tour page | ||
+ | * Suggestion to use javascript class for indication to show that the page is loading because they dunno whether it is processing/disable post button | ||
+ | * If something is clicked, users do not know whether it is clicked. | ||
+ | * Design is too dull - should be more colourful. Color implies something – brown gives people a feeling of color of land. Gives people the feel of the need to do worth causes/social working. | ||
+ | * Twitter message should be personalised. | ||
+ | * "Why limit the no of support? The users won't spam and it's not clear about the non-spamming part." | ||
+ | * Words appear too small on some screens - hence, results in mistyping. | ||
+ | * There is no giving trend in Singapore, so the users are afraid that users here may not participate in giving, as B1G1 is not a well-known brand in Singapore. | ||
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Revision as of 16:44, 15 October 2012
Home | Our Team | Project Overview | Project Management | Project Documentation | LOMS & Reflections |
Use Case | Use Case Description | Giving Process | Storyboard | Diagrams | Minutes Repository | Presentations | UAT |
Contents
Overview
The purpose of the User Testing 2 is to collection feedbacks on the various user types, namely: Individual(Facebook and Normal Login) and Business Member. Through this testing, we hope to gather feedbacks on the usability of the web application.
Test Participants
Devices Used for Testing
- iPhone 5 (iOS 6)
- iPhone 4S (iOS 5.1.1)
- iPhone 3GS (iOS 5.1.1)
- iPad (iOS 5.1.1)
- iPad 2nd Gen (iOS 5.1.1)
- Samsung Galaxy Note
- Samsung Galaxy Ace
- Samsung Galaxy Wonder
- Samsung Galaxy S2
- Samsung Galaxy S3
- Samsung Galaxy Tab
- HTC CHA CHA
- HTC One V
- HTC Sensation
- HTC Sensation XE
- Sony Tab S
- Blackberry 9780
Browsers Used
- Google Chrome
- Mozilla Firefox
- Safari
- Andriod Default Web Browser
Test Pre-Requisites
- QR Code Scanner
Test Plans
- Test Plans for Business Member:
- Business Member 1: Test Plan for Business Member 1
- Business Member 2: Test Plan for Business Member 2
- Business Member 3: Test Plan for Business Member 3
- Business Member 4: Test Plan for Business Member 4
- Business Member 5: Test Plan for Business Member 5
- Business Member 6: Test Plan for Business Member 6
- Test Plans for Individual Users:
- Normal Login: Test Plan for Individual User - Normal Login 1
- Normal Login: Test Plan for Individual User - Normal Login 2
- Normal Login: Test Plan for Individual User - Normal Login 3
- Normal Login: Test Plan for Individual User - Normal Login 4
- Normal Login: Test Plan for Individual User - Normal Login 5
- Normal Login: Test Plan for Individual User - Normal Login 6
- Facebook Login: Test Plan for Individual User with Facebook Login 1
- Facebook Login: Test Plan for Individual User with Facebook Login 2
- Facebook Login: Test Plan for Individual User with Facebook Login 3
- Facebook Login: Test Plan for Individual User with Facebook Login 4
- Facebook Login: Test Plan for Individual User with Facebook Login 5
- Facebook Login: Test Plan for Individual User with Facebook Login 6
Overview of Test Results
Photographs
Result Analysis
Summary
Guided User Testing - Normal Login
Total number of testers: 15
Functions | Passes | Passes With Comments | Failures |
1. Create New User | 13 | 2 | 0 |
2.1 Newsfeed - Comments Function | 15 | 0 | 0 |
2.2 Newsfeed - Like Function | 15 | 0 | 0 |
2.3 Newsfeed - Share Function | 15 | 0 | 0 |
2.4 Newsfeed - Filter Function | 15 | 0 | 0 |
2.5 Newsfeed - Instruction Function | 15 | 0 | 0 |
2.5 Newsfeed - Load More Feeds Function | 14 | 0 | 1 |
3.1 Check In | 13 | 0 | 2 |
3.2 Check In - View Nearby Business Vicinity Function | 12 | 1 | 2 |
3.3 Check In - Instruction Function | 15 | 0 | 0 |
4.1 Impact | 15 | 0 | 0 |
4.2 Impact - Instruction Function | 15 | 0 | 0 |
5.1 Logout | 15 | 0 | 0 |
6.1 Support | 12 | 1 | 2 |
6.2 Support - Spamming of Support By Same User | 11 | 2 | 2 |
7.1 Impact - Verify Supported Project | 15 | 0 | 0 |
8.1 Account Management - Change Password | 14 | 0 | 1 |
8.2 Account Management - Change Profile Picture | 5 | 0 | 1 |
Guided User Testing - Facebook Login
Total number of testers: 14
Functions | Passes | Passes With Comments | Failures |
1. Create New User | 14 | 0 | 0 |
2.1 Newsfeed - Comments Function | 13 | 1 | 0 |
2.2 Newsfeed - Like Function | 14 | 0 | 0 |
2.3 Newsfeed - Share Function | 13 | 1 | 0 |
2.4 Newsfeed - Filter Function | 14 | 0 | 0 |
2.5 Newsfeed - Instruction Function | 13 | 1 | 0 |
2.5 Newsfeed - Load More Feeds Function | 13 | 0 | 1 |
3.1 Check In | 9 | 0 | 5 |
3.2 Check In - View Nearby Business Vicinity Function | 9 | 0 | 5 |
3.3 Check In - Instruction Function | 14 | 0 | 0 |
4.1 Impact | 14 | 0 | 0 |
4.2 Impact - Instruction Function | 14 | 0 | 0 |
5.1 Logout | 13 | 1 | 0 |
6.1 Support | 9 | 3 | 2 |
6.2 Support - Spamming of Support By Same User | 9 | 2 | 3 |
7.1 Impact - Verify Supported Project | 11 | 0 | 3 |
8.1 Account Management - Change Password | 12 | 1 | 1 |
8.2 Account Management - Invite Facebook Friends | 14 | 0 | 0 |
Total number of passes, passes with comments and failures:
Guided Business Member Testing
Total number of testers: 15
Functions | Passes | Passes With Comments | Failures |
1. Login | 12 | 2 | 1 |
2.1 Projects Function | 8 | 7 | 0 |
2.2 Projects - Instruction Function | 13 | 2 | 0 |
3.1 Newsfeed - Comments Function | 14 | 1 | 0 |
3.2 Newsfeed - Like Function | 14 | 1 | 0 |
3.3 Newsfeed - Share Function | 11 | 3 | 1 |
3.4 Newsfeed - Filter Function | 15 | 0 | 0 |
3.5 Newsfeed - Instruction Function | 15 | 0 | 0 |
3.6 Newsfeed - Load More Feeds | 13 | 2 | 0 |
4.1 Results - Individual users have shown support to the public projects listed | 5 | 5 | 5 |
4.2 Results - Instruction Function | 12 | 0 | 3 |
5.1 Summary | 11 | 1 | 3 |
5.2 Impact - Instruction Function | 15 | 0 | 0 |
6.1 Logout | 15 | 0 | 0 |
Total number of passes, passes with comments and failures:
Unguided User Testing
Functions | Comments/Questions Asked |
General |
|
Location |
|
Course of Action
Individual Functions
Comments by Users | Action taken by the Team |
More vibrant and lively colors to be used to appeal to the users. | In discussion with the Client for new color changes. |
Finds check-in function meaningless and hard to search for businesses on the map. | Removed check-in function for individual users' current locations. Major changes to location function - Now it allows users to search for businesses using the drop down menus and to check-in at the businesses' locations. |
Impact page can provide more information of the projects such as the number of beneficiaries they have impacted. | Adding of a new tab "Projects" for the users to view more information on the projects which they have supported. Impact page will show the impact of their supports once the business members have given. |
Prefer to look at the public project of the business members rather than the business profiles after the QR code is scanned. | Allow users to reach the support projects page instead of the business profile page once they have scanned the QR code. If the user is interested to find out more about the businesses, they can click on the more information link which would redirect them to the business profile page. |