Difference between revisions of "2012T1 Team Verendus Project Documentation User Test 2"
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Guided User Testing - Normal Login
Guided User Testing - Facebook Login
Guided Business Member Testing
Unguided User Testing
Course of Action
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− | |width="150" align="center"| | + | |width="150" align="center"| QR Code |
|width="700" | | |width="700" | | ||
+ | * Need to know Know which qr code browsers they have - else the web layout will be misaligned | ||
+ | |- | ||
+ | |width="150" align="center"| Projects | ||
+ | |width="700" | | ||
+ | * Are these the projects that the member is supporting?" | ||
+ | * Users will like to see the details of the company/business the users have helped | ||
|- | |- | ||
− | |width="150" align="center"| | + | |width="150" align="center"| Account |
|width="700" | | |width="700" | | ||
+ | * The user finds the account page hard to locate | ||
+ | * The user wishes that, when the user click on another user's fb profile pic, to show the projects that they support | ||
+ | * Uploading picture seems redundant | ||
+ | * No instruction on account page | ||
+ | * "Why iphone users cannot change picture?" | ||
+ | * The profile picture is not scaled to fit after uploading. | ||
+ | |- | ||
+ | |width="150" align="center"| Business Profile | ||
+ | |width="700" | | ||
+ | * The business profile page is too wordy - especially on the move. | ||
+ | * Overlapping UI on the business profile page. | ||
+ | * "If I scanned QR code and supported a project already, why can't I get to see the projects page again?" | ||
+ | |- | ||
+ | |||
+ | |width="150" align="center"| Impact | ||
+ | |width="700" | | ||
+ | * A user suggests that the user should not write it as "Impact" as he would thought he would be looking at how many people supporting so far for the projects supported thus far. Some people might support depends on the impact results, then go support least amount of supporters of a particular project. | ||
+ | * Show distribution of projects amount as individual wants to know. | ||
+ | * The user wishes to see if the amount of supports - no. of supports for a particular cause. | ||
+ | * The user wishes to see the no. of contribution. | ||
+ | * The users wishes to see what other users have contributed for a specified time period. | ||
+ | * Impact page help function: "friends and friends". | ||
+ | * When the users share her impact on Twitter, the message shows impact url. She commented that when another user clicks on the url, it wont direct to her impact page, but to the other user's impact instead. Hence, she recommended to customize the message or to use the "get" parameter to pass the correct url. For the impact page, to share via Twitter/Facebook, to use specified url for other users to see her impact page. | ||
+ | |- | ||
+ | |||
+ | |width="150" align="center"| Load More Feeds | ||
+ | |width="700" | | ||
+ | * The preloader should be above load more feeds button as it makes more sense. | ||
+ | * Load more feeds spam clicks a lot of preloaders. Thus, it is better to use ajax to like function - preference. | ||
+ | |- | ||
+ | |||
+ | |width="150" align="center"| Comments | ||
+ | |width="700" | | ||
+ | * Comment page - ? has nothing. If have nothing, jus remove. | ||
+ | * "Why comment page never show no. of likes since newsfeed shown?" | ||
|- | |- | ||
Revision as of 17:20, 15 October 2012
Home | Our Team | Project Overview | Project Management | Project Documentation | LOMS & Reflections |
Use Case | Use Case Description | Giving Process | Storyboard | Diagrams | Minutes Repository | Presentations | UAT |
Contents
Overview
The purpose of the User Testing 2 is to collection feedbacks on the various user types, namely: Individual(Facebook and Normal Login) and Business Member. Through this testing, we hope to gather feedbacks on the usability of the web application.
Test Participants
Devices Used for Testing
- iPhone 5 (iOS 6)
- iPhone 4S (iOS 5.1.1)
- iPhone 3GS (iOS 5.1.1)
- iPad (iOS 5.1.1)
- iPad 2nd Gen (iOS 5.1.1)
- Samsung Galaxy Note
- Samsung Galaxy Ace
- Samsung Galaxy Wonder
- Samsung Galaxy S2
- Samsung Galaxy S3
- Samsung Galaxy Tab
- HTC CHA CHA
- HTC One V
- HTC Sensation
- HTC Sensation XE
- Sony Tab S
- Blackberry 9780
Browsers Used
- Google Chrome
- Mozilla Firefox
- Safari
- Andriod Default Web Browser
Test Pre-Requisites
- QR Code Scanner
Test Plans
- Test Plans for Business Member:
- Business Member 1: Test Plan for Business Member 1
- Business Member 2: Test Plan for Business Member 2
- Business Member 3: Test Plan for Business Member 3
- Business Member 4: Test Plan for Business Member 4
- Business Member 5: Test Plan for Business Member 5
- Business Member 6: Test Plan for Business Member 6
- Test Plans for Individual Users:
- Normal Login: Test Plan for Individual User - Normal Login 1
- Normal Login: Test Plan for Individual User - Normal Login 2
- Normal Login: Test Plan for Individual User - Normal Login 3
- Normal Login: Test Plan for Individual User - Normal Login 4
- Normal Login: Test Plan for Individual User - Normal Login 5
- Normal Login: Test Plan for Individual User - Normal Login 6
- Facebook Login: Test Plan for Individual User with Facebook Login 1
- Facebook Login: Test Plan for Individual User with Facebook Login 2
- Facebook Login: Test Plan for Individual User with Facebook Login 3
- Facebook Login: Test Plan for Individual User with Facebook Login 4
- Facebook Login: Test Plan for Individual User with Facebook Login 5
- Facebook Login: Test Plan for Individual User with Facebook Login 6
Overview of Test Results
Photographs
Result Analysis
Summary
Guided User Testing - Normal Login
Total number of testers: 15
Functions | Passes | Passes With Comments | Failures |
1. Create New User | 13 | 2 | 0 |
2.1 Newsfeed - Comments Function | 15 | 0 | 0 |
2.2 Newsfeed - Like Function | 15 | 0 | 0 |
2.3 Newsfeed - Share Function | 15 | 0 | 0 |
2.4 Newsfeed - Filter Function | 15 | 0 | 0 |
2.5 Newsfeed - Instruction Function | 15 | 0 | 0 |
2.5 Newsfeed - Load More Feeds Function | 14 | 0 | 1 |
3.1 Check In | 13 | 0 | 2 |
3.2 Check In - View Nearby Business Vicinity Function | 12 | 1 | 2 |
3.3 Check In - Instruction Function | 15 | 0 | 0 |
4.1 Impact | 15 | 0 | 0 |
4.2 Impact - Instruction Function | 15 | 0 | 0 |
5.1 Logout | 15 | 0 | 0 |
6.1 Support | 12 | 1 | 2 |
6.2 Support - Spamming of Support By Same User | 11 | 2 | 2 |
7.1 Impact - Verify Supported Project | 15 | 0 | 0 |
8.1 Account Management - Change Password | 14 | 0 | 1 |
8.2 Account Management - Change Profile Picture | 5 | 0 | 1 |
Guided User Testing - Facebook Login
Total number of testers: 14
Functions | Passes | Passes With Comments | Failures |
1. Create New User | 14 | 0 | 0 |
2.1 Newsfeed - Comments Function | 13 | 1 | 0 |
2.2 Newsfeed - Like Function | 14 | 0 | 0 |
2.3 Newsfeed - Share Function | 13 | 1 | 0 |
2.4 Newsfeed - Filter Function | 14 | 0 | 0 |
2.5 Newsfeed - Instruction Function | 13 | 1 | 0 |
2.5 Newsfeed - Load More Feeds Function | 13 | 0 | 1 |
3.1 Check In | 9 | 0 | 5 |
3.2 Check In - View Nearby Business Vicinity Function | 9 | 0 | 5 |
3.3 Check In - Instruction Function | 14 | 0 | 0 |
4.1 Impact | 14 | 0 | 0 |
4.2 Impact - Instruction Function | 14 | 0 | 0 |
5.1 Logout | 13 | 1 | 0 |
6.1 Support | 9 | 3 | 2 |
6.2 Support - Spamming of Support By Same User | 9 | 2 | 3 |
7.1 Impact - Verify Supported Project | 11 | 0 | 3 |
8.1 Account Management - Change Password | 12 | 1 | 1 |
8.2 Account Management - Invite Facebook Friends | 14 | 0 | 0 |
Total number of passes, passes with comments and failures:
Guided Business Member Testing
Total number of testers: 15
Functions | Passes | Passes With Comments | Failures |
1. Login | 12 | 2 | 1 |
2.1 Projects Function | 8 | 7 | 0 |
2.2 Projects - Instruction Function | 13 | 2 | 0 |
3.1 Newsfeed - Comments Function | 14 | 1 | 0 |
3.2 Newsfeed - Like Function | 14 | 1 | 0 |
3.3 Newsfeed - Share Function | 11 | 3 | 1 |
3.4 Newsfeed - Filter Function | 15 | 0 | 0 |
3.5 Newsfeed - Instruction Function | 15 | 0 | 0 |
3.6 Newsfeed - Load More Feeds | 13 | 2 | 0 |
4.1 Results - Individual users have shown support to the public projects listed | 5 | 5 | 5 |
4.2 Results - Instruction Function | 12 | 0 | 3 |
5.1 Summary | 11 | 1 | 3 |
5.2 Impact - Instruction Function | 15 | 0 | 0 |
6.1 Logout | 15 | 0 | 0 |
Total number of passes, passes with comments and failures:
Unguided User Testing
Functions | Comments/Questions Asked |
General |
|
Location |
|
Business Profile Page |
|
Like |
|
Quick Tour |
|
Support |
|
Instruction |
|
Login |
|
Newsfeed |
|
QR Code |
|
Projects |
|
Account |
|
Business Profile |
|
Impact |
|
Load More Feeds |
|
Comments |
|
Course of Action
Individual Functions
Comments by Users | Action taken by the Team |
More vibrant and lively colors to be used to appeal to the users. | In discussion with the Client for new color changes. |
Finds check-in function meaningless and hard to search for businesses on the map. | Removed check-in function for individual users' current locations. Major changes to location function - Now it allows users to search for businesses using the drop down menus and to check-in at the businesses' locations. |
Impact page can provide more information of the projects such as the number of beneficiaries they have impacted. | Adding of a new tab "Projects" for the users to view more information on the projects which they have supported. Impact page will show the impact of their supports once the business members have given. |
Prefer to look at the public project of the business members rather than the business profiles after the QR code is scanned. | Allow users to reach the support projects page instead of the business profile page once they have scanned the QR code. If the user is interested to find out more about the businesses, they can click on the more information link which would redirect them to the business profile page. |