IS480 Team wiki: 2017T1 Team NP User Testing 2
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Test Plan
Venue: Aldora Training Office - Tanglin
Date: 22 September 2017, Friday
Time: 10am - 12pm
Number of Participant(s): 3
Objectives
- To gather feedback regarding user interface of the admin web portal.
- To evaluate the ease of conducting the mini challenge game mode and scavenger hunt mode.
- To detect usability issues based on users' behavior for both mini challenge mode and scavenger hunt mode.
Scope of UT2
- Admin Web Portal (Create event, QR Code manager)
- Administrative Module (Announcement)
- Mini Challenge Module
- Scavenger Hunt Module
- Notification Module
Results
During the user testing, participants were to think aloud as they follow through the study instructions given. Team NP was there to annotate the participants' behaviour and comments while they navigate through the Aldora Gaming App. At the end, participants also provided overall feedback for the design of the app and for the developed functions tested. Based on the feedback and results acquired, Team NP will propose the necessary changes to be made for the app.
S/N | Goals | Outcome |
---|---|---|
1 | Participants should be able to successfully create a 2-day event using the Admin Web Portal. | Goal reached. All participants were able to complete the task. |
2 | Participants should be able to start the event and indicate the buffer duration on the app. | Goal reached. |
3 | Participants should be able to make an announcement during the event using the app. | Goal reached. |
4 | Participants should be able to check in teams upon arrival for both Mini Challenge and Scavenger Hunt game mode. | Goal reached. All participants could easily locate the check in button. |
5 | Participants should be able to check out teams after completion of station games for both Mini Challenge and Scavenger Hunt mode. | Goal reached. |
6 | Participants should be able to view the announcement made on the happenings page. | Goal reached. All participants were able to complete the task. |
7 | Upon being checked out, participants should be directed to complete Group Wefie challenge. | Goal reached. |
8 | Upon being checked out, participants should be directed to complete Charades challenge. | Goal reached. |
9 | Upon being checked out, participants should be directed to complete Take 5 challenge. | Goal reached. The start event button was easily accessible for the participant. |
10 | Upon being checked out, participants should be directed to complete Trivia Quiz challenge. | Goal reached. |
11 | Upon being checked out, participants should be directed to complete Logo Reveal challenge. | Goal reached. |
12 | Participants should be able to review and solve all code clues. | Goal reached. |
13 | Participants should be able to review and solve the final code. | Goal reached. |
14 | Participant should be able to navigate to the leader board. | Goal reached. |
15 | Participants should be able to easily scan QR code on the app. | Goal reached. |
Key Findings
This is the number of clicks taken by each user to complete each mini challenge game vs Pilot Time (TeamNP).
Functions | Users' Behaviour & Comments | Proposed Changes |
---|---|---|
User Interface | Participants had difficulties reading the challenge instructions due to small font size. | Increase the instructions' font size for all the mini challenge games. |
User Interface | Participants feedback that some words used in the app may be demoralising for the users. | Reselect the choice of words used in the app and acquire sponsor's approval. |
User Interface | Participants highlighted that they were unsure what code clues and game clues were used for. | To include a note hint on both code clues and game clues tabs. |
Requirement Refinement | Participants had difficulties identifying the different stations due to the unique station names. | Include the station number in front of the station name. E.g. "STN 1 - Tallest Tower" |
Requirement Refinement | Sponsor requested to accept multiple variation of answers for the mini challenge game mode. | TeamNP will relook into the logic to accept all proposed variation of answers provided by sponsor. |