IS480 Team wiki: 2017T1 Renew UAT2
UAT 2 Findings
Date:
21 September 2017
Duration:
20 mins per user
Target Audience:
We are looking for 25 testers that are either:
1. Public (aged 20s who are looking for a job)
2. F J Benjamin staff
Objectives:
Scope:
The functions tested are from Iteration 1 to 5.
Procedure:
1. A study consent form will be read to them and they will sign the document before the procedure. This form can be found in: Consent Form
2. Based on the audience group the testers belong to, they will receive a word document (public and FJB staff).
The document can be found in: Study Task Instructions
3. Following the tasks provided in the document, they will fill in their answers in the form.
4. Participants are also required to rate each of the functionalities and their UI at the end of the form, and are encouraged to give feedback for improvements
Tasks:
1. Testers first fill in their demographics; name and age. They will also answer if they were a previous tester in UAT 1.
2. Questions will be given to the tester to check if they have navigated to the correct page and whether they completed the task.
- Public:
1. Navigate through the F J Benjamin’s legacy
2. Navigate through the employee testimonials to learn more about the working culture.
3. Find out where F J Benjamin’s office is located
4. Look at the available job postings.
5. Apply for a job.
Staff:
1. View all the announcements.
2. Add an event & view other events.
3. View your welfare.
4. Take a survey.
5. View the legacy of F J Benjamin.
Admin:
They will complete the tasks that the public has done, and complete these few more tasks.
1. Add an announcement.
2. View the analytics for the statistics involving this website.
3. Add a job posting.
4. Manage the job applications (to either accept/decline the applicant).
5. Close the survey.
6. Edit the FAQ page.
7. Add a legacy posting.
3. Participants are required to rate the aesthetics and functionality of each of the page and write a short comment if they wish to.
4. At the end of the form, we have asked the participants if they have any other comments.
Demographics of our testers:
Total number of testers: 25
Age group:
23 testers aged between 20 - 29 years old
1 tester aged between 30 - 39 years old
1 tester aged 40 - 49 years old
Profile:
9 testers are F J Benjamin employees
16 testers are not F J Benjamin employees
Out of these 25 testers, 5 testers are UAT 1 participants as well.
Overall results of our participants:
The attached document are the collated comments for every participant: UAT 2 Comments
Ratings of the various pages by our testers:
Public testers:
F J Staff testers (inclusive of HR staff):
F J HR Staff testers:
Below are positive comments from the testers:
Below are comments from testers in terms of areas for improvements: