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IS480 Team wiki: 2017T1 ELIXIR UserTesting UAT2

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Test Plan

Venue: The Smart Local Office
Date: 22 September
Time: 2.30pm - 5pm
Number of Participant(s): 6
For more information, visit here.

Objectives

  • Assess usability of mining list management
  • Measure ease of performing a manual crawl across various platform
  • Evaluate ease of report generation and quality of reports
  • Detect usability issues when navigating between pages to perform task
  • Evaluate ease of a tagging a post.

Test Criteria

  • Employees of TSL
  • Contributes to social media monitoring
  • Updated with the recent viral contents

Environment

As our application will be hosted on the intranet in TSL office, we will be conducting our study at TheSmartLocal office. The office will be used for briefing the testers on the usage and purpose of the application before starting the study. The testers will use their own computers and software of TSL to access the application. This is to ensure the application remains usable to suit the users’ working environment.

Key Findings

Objective Feedback
Assess usability of mining list management
  • Does not know the difference between site id and site name
  • Category needs to be populated
Measure ease of performing a manual crawl across various platform
  • Difficulty keying the right username or address
Evaluate ease of report generation and quality of reports
  • Icons are blend into the background and too small
  • Users did not know they can customized the reports
  • Find it easy to generate the report
Detect usability issues when navigating between pages to perform task
  • Navigation can be more immediate, without having to use the filters
Evaluate ease of a tagging a post
  • Its easy to add. Hope that it can be done in first page