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IS480 Team wiki: 2016T2 Gen6. Change Management

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Methodology Schedule Risk Metrics Change Management



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S/N Iteration Date Description Reason Priority Accept? Reason Action Status
1. 3 13/10/2015 Added new Module

Booking Mgmt:

- Accept & Decline
- Cancel Booking

Integrated previous Calendar functions into Booking Mgmt:

- View Pending Booking
- View Confirmed Booking
Team discussed and found that booking is too complex to be a function under marketplace and decided to branch out into a separate module with supervisor approval 2 Yes Proceed as change request does not affect project schedule Project scope and timeline updated Completed


2. 3 13/10/2015 Added new Module

Publish Mgmt:

- View Published Tour
- Delete Published Tour

Integrated existing function into Publish Mgmt:

- Edit Posted Listing -> Update Published Tour
Team discussed and found that our app does not provide easy way to manage published tour and a new module is added with supervisor approval. Existing function edit posted listing is integrated into the new module 2 Yes Proceed as change request does not affect project schedule Project scope and timeline updated Completed


3. 3 13/10/2015 Removed the following functions:
- Find Tour Guide
- Recommend Tour
As this is a start-up, we do not have sufficient data for analytic at the inception. Lack of volume of data will result in inaccurate matching for recommending of tour guide and tour. We do not want to affect the user experience by providing ineffective recommendation and thus we dropped the above functions 2 Yes Change in functionalities does not affect the minimum viable product Project scope and timeline updated Completed


4. 3 13/10/2015 Removed the following functions:
- Update Itinerary
- Delete Itinerary


The group removed updating and deletion of itinerary in the interest of our users. This is to uphold the integrity of the reviews tagged to each itinerary and thus maintaining a positive user experience 2 Yes Change in functionalities does not affect the minimum viable product Project scope and timeline updated Completed
5. 3 13/10/2015 Integrated the following functions to the Communication module:
- Message Tour guide
- Propose Changes
We find that propose changes and message tour guide is now irrelevant because a chat function will encompass these functionalities as requester can easily make special requests or minor changes 2 Yes Change in functionalities does not affect the minimum viable product Project scope and timeline updated Completed
6. 3 13/10/2015 Removed the following functions:
- Grouping
The team weighed the value delivered to our users against the complexity of the grouping function and agreed that much better value can be delivered to our users with other functions that has lower complexity 2 Yes Change in functionalities does not affect the minimum viable product Project scope and timeline updated Completed
7. 7 07/01/2016 Added new Module

Image:

- Image Cropping
- Image Gallery
- Image Compression
- Image Uploading
Supervisor feedback that image size is critical for database performance and team decided to implement new module to handle image compression and other functionalities. Mentor suggest that image management is important to our app and speed of loading the images would affect user experience. Based on the above feedback, our team view that this module is important for user experience 2 Yes Proceed as change request does not affect project schedule Project scope and timeline updated Completed
8. 7 07/01/2016 Changed existing function 'Give thumbs up/down' into the following functions:


- Display Tour Rating
- Rate Completed Tour
Supervisor suggested that it is important for the tourist to know how good is the tour based on community feedback, team decided to implement the displaying of tour rating as stars on marketplace and allow tourist to rate completed tour and provide feedback. Previous function only allows tourist to give a thumbs up or thumbs down to rate the tour which is inadequate 2 Yes Proceed as change request does not affect project schedule Project scope and timeline updated Completed
9. 7 07/01/2016 Added new Module

Notification:

- View Notification
- Clear Notification
Current app only notify users when a tour is accepted or pending via email. This might cause users to overlook the booked tours, thus having notification is a better way to inform users on the status of the tour and improve user experience 2 Yes Proceed as change request does not affect project schedule Project scope and timeline updated Completed
10. 8 20/01/2016 Split tour guide and tourist interfaces as such
- Mobile platform for tourists
- Web platform for tour guide
Mentor feedback that tour guides need to enter more details for itineraries, doing it on a web platform will be easier for them. Conducted surveys on tour guides and found that majority prefers creating itinerary using a PC 0 No Although this change would have moderate impact, it is not feasible to develop a web platform in parallel midway through the project Reject request and inform mentor and supervisor. KIV request Rejected
11. 9 28/02/2016 Added new Function:
- Upload Local Expert License
Prof Mok highlighted during Midterms that STB has strict regulations regarding the provision of guiding services and our team wants to ensure compliance 3 Yes Proceed as change request is critical and does not impact schedule Project scope and timeline updated Completed
12. 9 28/02/2016 Removed the following functions:
- Clear Notification
Notification is not stored persistently, removing the need for this function 2 Yes Change does not affect project Project scope and timeline updated Completed
13. 10 10/03/2016 Added new Function:
- Display Local Expert Ratings
In UT 2, users feedback that although viewing an individual tour rating is useful, they would like to see the overall rating of the local expert 2 Yes Proceed as change request does not affect project schedule Project scope and timeline updated Completed
14. 10 10/03/2016 Changed existing function 'Chat' into the following function:
- Email
Conducted survey and found that users prefer to communicate via existing channels than to use a separate chat function within the app. Users indicated that it is a hassle to keep track of the many forms of communication apps 2 Yes Proceed as change request does not affect project schedule Project scope and timeline updated Completed