IS480 Team wiki: 2016T2 Gen6. Change Management
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Methodology | Schedule | Risk | Metrics | Change Management |
S/N | Iteration | Date | Description | Reason | Priority | Accept? | Reason | Action | Status |
---|---|---|---|---|---|---|---|---|---|
1. | 3 | 13/10/2015 | Added new Module
Booking Mgmt: - Accept & Decline - Cancel Booking Integrated previous Calendar functions into Booking Mgmt: - View Pending Booking - View Confirmed Booking |
Team discussed and found that booking is too complex to be a function under marketplace and decided to branch out into a separate module with supervisor approval | 2 | Yes | Proceed as change request does not affect project schedule | Project scope and timeline updated | Completed
|
2. | 3 | 13/10/2015 | Added new Module
Publish Mgmt: - View Published Tour - Delete Published Tour Integrated existing function into Publish Mgmt: - Edit Posted Listing -> Update Published Tour |
Team discussed and found that our app does not provide easy way to manage published tour and a new module is added with supervisor approval. Existing function edit posted listing is integrated into the new module | 2 | Yes | Proceed as change request does not affect project schedule | Project scope and timeline updated | Completed
|
3. | 3 | 13/10/2015 | Removed the following functions:
- Find Tour Guide - Recommend Tour |
As this is a start-up, we do not have sufficient data for analytic at the inception. Lack of volume of data will result in inaccurate matching for recommending of tour guide and tour. We do not want to affect the user experience by providing ineffective recommendation and thus we dropped the above functions | 2 | Yes | Change in functionalities does not affect the minimum viable product | Project scope and timeline updated | Completed
|
4. | 3 | 13/10/2015 | Removed the following functions:
- Update Itinerary - Delete Itinerary
|
The group removed updating and deletion of itinerary in the interest of our users. This is to uphold the integrity of the reviews tagged to each itinerary and thus maintaining a positive user experience | 2 | Yes | Change in functionalities does not affect the minimum viable product | Project scope and timeline updated | Completed |
5. | 3 | 13/10/2015 | Integrated the following functions to the Communication module:
- Message Tour guide - Propose Changes |
We find that propose changes and message tour guide is now irrelevant because a chat function will encompass these functionalities as requester can easily make special requests or minor changes | 2 | Yes | Change in functionalities does not affect the minimum viable product | Project scope and timeline updated | Completed |
6. | 3 | 13/10/2015 | Removed the following functions:
- Grouping |
The team weighed the value delivered to our users against the complexity of the grouping function and agreed that much better value can be delivered to our users with other functions that has lower complexity | 2 | Yes | Change in functionalities does not affect the minimum viable product | Project scope and timeline updated | Completed |
7. | 7 | 07/01/2016 | Added new Module
Image: - Image Cropping - Image Gallery - Image Compression - Image Uploading |
Supervisor feedback that image size is critical for database performance and team decided to implement new module to handle image compression and other functionalities. Mentor suggest that image management is important to our app and speed of loading the images would affect user experience. Based on the above feedback, our team view that this module is important for user experience | 2 | Yes | Proceed as change request does not affect project schedule | Project scope and timeline updated | Completed |
8. | 7 | 07/01/2016 | Changed existing function 'Give thumbs up/down' into the following functions:
- Display Tour Rating - Rate Completed Tour |
Supervisor suggested that it is important for the tourist to know how good is the tour based on community feedback, team decided to implement the displaying of tour rating as stars on marketplace and allow tourist to rate completed tour and provide feedback. Previous function only allows tourist to give a thumbs up or thumbs down to rate the tour which is inadequate | 2 | Yes | Proceed as change request does not affect project schedule | Project scope and timeline updated | Completed |
9. | 7 | 07/01/2016 | Added new Module
Notification: - View Notification - Clear Notification |
Current app only notify users when a tour is accepted or pending via email. This might cause users to overlook the booked tours, thus having notification is a better way to inform users on the status of the tour and improve user experience | 2 | Yes | Proceed as change request does not affect project schedule | Project scope and timeline updated | Completed |
10. | 8 | 20/01/2016 | Split tour guide and tourist interfaces as such
- Mobile platform for tourists - Web platform for tour guide |
Mentor feedback that tour guides need to enter more details for itineraries, doing it on a web platform will be easier for them. Conducted surveys on tour guides and found that majority prefers creating itinerary using a PC | 0 | No | Although this change would have moderate impact, it is not feasible to develop a web platform in parallel midway through the project | Reject request and inform mentor and supervisor. KIV request | Rejected |
11. | 9 | 28/02/2016 | Added new Function:
- Upload Local Expert License |
Prof Mok highlighted during Midterms that STB has strict regulations regarding the provision of guiding services and our team wants to ensure compliance | 3 | Yes | Proceed as change request is critical and does not impact schedule | Project scope and timeline updated | Completed |
12. | 9 | 28/02/2016 | Removed the following functions:
- Clear Notification |
Notification is not stored persistently, removing the need for this function | 2 | Yes | Change does not affect project | Project scope and timeline updated | Completed |
13. | 10 | 10/03/2016 | Added new Function:
- Display Local Expert Ratings |
In UT 2, users feedback that although viewing an individual tour rating is useful, they would like to see the overall rating of the local expert | 2 | Yes | Proceed as change request does not affect project schedule | Project scope and timeline updated | Completed |
14. | 10 | 10/03/2016 | Changed existing function 'Chat' into the following function:
|
Conducted survey and found that users prefer to communicate via existing channels than to use a separate chat function within the app. Users indicated that it is a hassle to keep track of the many forms of communication apps | 2 | Yes | Proceed as change request does not affect project schedule | Project scope and timeline updated | Completed |