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IS480 Team wiki: 2015T1 Team Big Hero 5 User Testing 4

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UAT1 icon.png       UAT2 icon.png       UAT3 icon.png       UAT4 icon.png


Test Plan

Objectives

  • To gather feedback regarding user interface of developed functions
  • To detect usability issues based on user behaviour
  • To improve web application based on UT results
  • To collect users’ preference on attributes for recommendation system


Number of Users: 20 SMU students, 3 Merchants
Venue: SMU, Baja fresh, Bao Today, Molleys
Date: Nov 16 - 19
Duration: 15 mins per user
Scope of UAT4

  • Customer
  • Merchant

Results/Comments

  • Related to Display & Design:
    • make the restaurant name seems clickable, otherwise we don’t know it can link to restaurant page
    • there should be sign up link in the sign in page
    • review function is not clear and obvious
    • Branch logo ratio instruction
    • template instruction

Changes To Be Made


Changes made Before After
Restaurant name should be more obvious for users to click
Bh5restaurant.png
Bh5restaurant(new).png
Add sign up link in the sign in page
Bh5singuplink.png
Bh5signuplink(new).png
Make review function more obvious
Bh5review.png
Bh5review(new).png
Template instruction
Bh5template.png
Bh5template(new).png
Provide logo ratio information
Bh5logoinstruction.png
Bh5logoinstruction(new).png