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IS480 Team wiki: 2012T1 Optimus/Project Overview/Client Requirements/Feature List

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Home The Team Project Stakeholders Project Overview Poster and Application Project Management Risk Analysis Technical Application Progress Summary
PROJECT DESCRIPTION THE COLLABORATION/PROJECT MOTIVATION LEARNING OUTCOMES CLIENT REQUIREMENTS FUNCTIONAL & NON-FUNCTIONAL REQUIREMENTS & PROTOTYPES
APPLICATION OVERVIEW FEATURE LIST

Compiles and synthesizes information from multiple systems

For data that is uploaded as an .xls/csv file, it is automatically processed when an up-loader sends the file to a specific email address

  1. Covers all RM data across 2 accounts:
    • Singapore office
    • Hong Kong office

Notifies the RM of his performance, taking to account trend and whether he/she meets the targets set by the bank. Each category being broken down to more specific information

    • Client Base (total number of relationships/number of accounts)
    • Outstanding Documents/Deficiencies/Responses
    • Mandatory MAS/Non-MAS Documents
      • Total Outstanding
        • 0-60 Days
        • 61-120 Days
        • >120 Days
    • Outstanding Written Confirmations
      • Total Outstanding
        • 0-60 Days
        • 61-120 Days
        • >120 Days
      • Pending Documents
        • 0-60 Days
        • 61-120 Days
        • >120 Days
      • Total Outstanding
        • 0-60 Days
        • 61-120 Days
        • >120 Days
    • Training Attendance
    • Call Reports
    • Quality
      • Account Applications
      • Operational loss
      • Profit
      • Goodwill
      • Acquisition Cost
      • Waivers and Refunds
    • Due Diligence
      • Number of Accounts
      • Number of Violations

Flags RMs who have failed to complete their workflow task (or are below their targets)

  1. Viewed on a hierarchical basis (CEO > Team Lead > RM)
    • Allows Team Leads/CEOs to approve their team’s report cards via the system
    • Human Resources and Administrators can edit entries in the system

Relationship Managers can:

    • Be sent reminders
    • Track their performance over a quarterly basis
    • Comment to the administrator regarding problems in their report card
    • Print the report card for personal records -->


Compiles and synthesizes information uploaded from various sources:

• Anti-Money-Laundering Solution
• Reporting Portal
• Client Outout
• Doxter
• FX Automation
• iCare
• IPO Suite
• JBSChat
• Loans and Deposits Portal
• Name Check
• SpiraTest
• Transaction Reversal

Files are uploaded as an .xls/csv file and is automatically processed when an up-loader sends the file to a specific email address

Covers RM data across 2 regions:

• Singapore office
• Hong Kong office

Notifies the RM of his performance, taking to account trend and whether he/she meets the targets set by the bank. Each category being broken down to more specific information

• Client Base (total number of relationships/number of accounts)
• Outstanding Documents/Deficiencies/Responses
• Mandatory MAS/Non-MAS Documents
• Total Outstanding
• 0-60 Days
• 61-120 Days
• >120 Days
• Outstanding Written Confirmations
• Total Outstanding
• 0-60 Days
• 61-120 Days
• >120 Days
• Pending Documents
• 0-60 Days
• 61-120 Days
• >120 Days
• Total Outstanding
• 0-60 Days
• 61-120 Days
• >120 Days
• Training Attendance
• Call Reports
• Quality
• Account Applications
• Operational loss
• Profit
• Goodwill
• Acquisition Cost
• Waivers and Refunds
• Due Diligence
• Number of Accounts
• Number of Violations

Flags out RMs who have failed to complete their workflow task (or are below their targets)

Viewed on a hierarchical basis (CEO > Team Lead > RM)

• Allows Team Leads/CEOs to approve their team’s report cards via the system
• Human Resources and Administrators can edit entries in the system

RM's can:

• Be sent reminders
• Track their performance over a quarterly basis
• Comment to the administrator regarding problems in their report card
• Print the report card for personal records