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IS480 Team wiki: 2011T2 Team Members Final Reflection

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  Team's Learning Avenue   Expected Learning Outcomes   Reflection

 

Midterm | Final
View Our Final Wiki here!

Reflection

Team Reflection

Understanding Customer Needs
Our sponsor has equipped us with important lessons of how to understand and cater to customers' needs more effectively. We have gained on a lot of knowledge with regards to the underlying needs of businesses and their processes.

 

Managing Stakeholders
This project gave us a chance to experience what it is like to work with external parties who own real-working companies and we realised it is important to build up a rapport and be always receptive to the ideas that our sponsor and supervisors may provide us with. Our sponsor and supervisors are our mentors who are professionals in their area of expertise and they had given us a lot of advice that we are very thankful for.

 

Approaching problems as a team
Given a project of this scale, our team has learnt to manage unexpected situations and together, think of solutions that best addresses the problems. We were met with unsuccessful submissions to the App Store in the earlier parts of our project and it was through a team effort that we managed to overcome this problem and success followed. We have stayed strong as a team and regardless of minor disagreements that we have every now and then, it was a process that helped us grow and reach our goal.

 

Individual Reflection

2012 TeamMembers Wiki reflection.png

 

  • "This was our dream a year ago to come up with an iPhone app… Without you guys, it would have been very difficult to come up with such a tremendous product" - Shan, General Manager, The Cage
  • "I am especially excited about the Scoreboard and Alert Me function, which solved a big concern for us - customers who wanted peak hour slots but were unable to get it. We needed a way to get in touch with these customers, and you guys came up with this cool feature which addresses the needs of The Cage" - Jeremy Joseph, Business Development Manager, The Cage
  • "I'm very happy with the app. The app is beautiful, it serves our customers' needs, and more importantly, it serves our [The Cage's] needs as well." - Anthony P.V., IT Consultant, The Cage
  • "The Team Members are a very intelligent bunch of people who are also good listeners. They have undoubtedly added value to The Cage business, and ultimately, customers of The Cage" - Sanjay Danani, Director, The Cage