IS480 Team wiki: 2017T2 CAVETZ Documentation Testing
User Testing 1 | User Testing 2 | User Testing 3 | User Testing 4 |
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Number of Users: 6
Date: 28th October 2016
Venue: SMU SR 3-1
Duration: 30 mins per user
Objectives:
- Getting user's feedback on the user-friendliness of the prototype (Naming of tabs, Navigation Ease, etc.)
- Getting user's feedback on the general look and feel of the prototype (color, font, font size, alignment of elements, etc.)
Scope (UI Prototype):
- Login
- User elearning tools (ebook library, discussion forum, spreadsheet) pages
- Ebook viewing page
- Search
- Shop
- View book details in shop
- Settings
Procedure:
- Users are given a link which contains the resource and instructions for the user testing.
- After users have completed the test, they can submit the document via this link
- Users' response (in word document format) can be accessed via this link
Summary and Results
Issues/ recommendations identified
1. 5 out of 6 users have issues with the font (1 find font size too small at the login page, 1 find it not classy in general, 1 find it too big in general, 2 find it too small/not sharp enough at content page)
2. 1 user suggests to allow search function to filter by author and content of the materials
3. 1 user said book suggestion should be at the shop, and not at the library search page
4. 1 user said that there was no need for the “payment” header. The $ sign there is already obvious enough.
5. 1 User suggested to inform users how many chapter are there in total under book information
6. 1 out of 6 users find search function for own library should be in Home page
7. 1 out of 6 users find settings confusing
8. 2 out of 6 useres find that the search results box is too small (only show 2 books, need to scroll after tt)
9. 4 out of 6 users think that title should be placed in the first column for forums
Comments by users:
1. Some users like the functions: shop and browsing of books
2. All users who responded find the UI clean and nice
3. 1 out of 6 users like to be able to Buy Books by chapters
4. 3 users find the "asked by" column the least useful for forum
Summary Charts
Action plan
- Choose a more suitable font type & size for different pages
- Move book suggestion from search page to shop, enlarge search result box
- Restructure the columns header for forum
- Additional user testing needs to be done before implementing other changes
Detailed analysis of results can be found here