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IS480 Team wiki: 2017T2 CAVETZ Documentation Testing

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Team Stark Home.png   HOME

 

Team Stark About Us.png   ABOUT US

 

Team CAVETZ Proj Overview icon.png   PROJECT OVERVIEW

 

TEAM CAVETZ Proj Mgmt icon.jpg   PROJECT MANAGEMENT

 

Team CAVETZ Proj Documentation icon.jpg   DOCUMENTATION

 


User Testing 1 User Testing 2 User Testing 3 User Testing 4


Number of Users: 6
Date: 28th October 2016
Venue: SMU SR 3-1
Duration: 30 mins per user
Objectives:

  • Getting user's feedback on the user-friendliness of the prototype (Naming of tabs, Navigation Ease, etc.)
  • Getting user's feedback on the general look and feel of the prototype (color, font, font size, alignment of elements, etc.)

Scope (UI Prototype):

  • Login
  • User elearning tools (ebook library, discussion forum, spreadsheet) pages
  • Ebook viewing page
  • Search
  • Shop
  • View book details in shop
  • Settings

Procedure:

  • Users are given a link which contains the resource and instructions for the user testing.
  • After users have completed the test, they can submit the document via this link
  • Users' response (in word document format) can be accessed via this link


Summary and Results

Issues/ recommendations identified
1. 5 out of 6 users have issues with the font (1 find font size too small at the login page, 1 find it not classy in general, 1 find it too big in general, 2 find it too small/not sharp enough at content page)
2. 1 user suggests to allow search function to filter by author and content of the materials
3. 1 user said book suggestion should be at the shop, and not at the library search page
4. 1 user said that there was no need for the “payment” header. The $ sign there is already obvious enough.
5. 1 User suggested to inform users how many chapter are there in total under book information
6. 1 out of 6 users find search function for own library should be in Home page
7. 1 out of 6 users find settings confusing
8. 2 out of 6 useres find that the search results box is too small (only show 2 books, need to scroll after tt)
9. 4 out of 6 users think that title should be placed in the first column for forums



Comments by users:
1. Some users like the functions: shop and browsing of books
2. All users who responded find the UI clean and nice
3. 1 out of 6 users like to be able to Buy Books by chapters
4. 3 users find the "asked by" column the least useful for forum

Summary Charts

Team CAVETZ UT1 forum chart usefulness.png

Action plan

  • Choose a more suitable font type & size for different pages
  • Move book suggestion from search page to shop, enlarge search result box
  • Restructure the columns header for forum
  • Additional user testing needs to be done before implementing other changes

Detailed analysis of results can be found here