IS480 Team wiki: 2016T2 Team VI User Testing
DOCUMENTATION |
Test Cases can be downloaded here.
Objective:
- Gather feedback regarding the user interface from existing users
- Identify usability issues based on observations
- Improve web application based on user testing results
- Identify potential bugs that was not found during testing phase
Users: Wong Bing Xiang (Sponsor), Teacher
Venue: Upper Thomson
Date: 26/10/2015
Duration: 25 Minutes / User
Scope of User Testing 1:
- Respective users to successfully create their own account based on access control rights
- Branch Manager to successfully create: Parent, Student, Teacher
- Teacher to successfully mark the attendance based on QR Code
- Identify usability issues
- Gain feedback from real users
- Determine if user interface is intuitive
User Testing 1 Focus Group:
- Branch Manager
- Administrator
- Teacher
Likes | Dislikes | |
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Objective:
- Gather feedback from students in SMU
- Identify usability issues based on observations
- Improve web application based on user testing results
- Identify potential bugs that was not found during testing phase
- Testing of functionality
Users: 15 SMU Students, 4 IT Consultant, 1 Digital Marketing Consultant
Venue: SMU , FYP Labs, Starbucks at Parkway
Date: 4,5,6 Feb 2016
Duration: 20 Minutes / User
Scope of User Testing 2
- Branch Manager to successfully create a Parent and Student.
- Branch Manager to create a schedule, and assign the student into a class
- Teacher to mark the attendance of a student using the QR code
- Teacher to create a feedback for the student
- Parents to edit their own and child's information/li>
- Parents to successfully receive an SMS, Email when their children has attended lesson
- Parents to view the feedback given to their children by their teachers
User Testing 2 Focus Group:
- Branch Manager
- Parent
- Teacher
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AB Testing
Objective:
- Compare two version of the web portal and identify the preferred version
- Users to perform the task of viewing the students feedback
- Improve aesthetics of web application Participants Demographics:
- 10 Actual Parents from the center Experiment Design :
Version A | Version B |
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Feedback is appended at the bottom after selection of each feedback. Users have to scroll up and down to view the feedback. | Feedback is displayed in tabs. Can only view one feedback at a time |
Results For AB Testing can available at: AB Testing Results
Objective:
- Gather feedback from live users in Explore & Learn
- Identify usability issues based on observations
- Improve web application based on user testing results
- Identify potential bugs that was not found during testing phase
- Testing of functionality
Users: 1 Branch Manager, 2 Teachers, 15 Actual Students, 10 Parents
Venue: Explore & Learn Center
Date: 3 & 4 April 2016
Duration: 20 Minutes / User
Scope of User Testing 3
- Branch Manager to successfully create a Parent and Student.
- Branch Manager to create a schedule, and assign the student into a class
- Branch Manager to create a marketing campaign
- Branch Manager to view analysis of student
- Student To redeem a gift from the redemption portal
- Teacher to mark the attendance of a student using the QR code
- Teacher to create a feedback for the student
- Parents to edit their own and child's information/li>
- Parents to successfully receive an SMS, Email when their children has attended lesson
- Parents to view the feedback given to their children by their teachers
- Parents to view the performance over time analysis of their children results
User Testing 3 Focus Group:
- Branch Manager
- Parent
- Teacher
- Students
- 4/5 of the Teachers found it easy to mark the attendance
- 5/5 of the teacher's found it useful to give the children the feedback
- 15/15 Of the children target audience enjoyed marking attendance with the QR Code
- 10/15 of the children target audience liked the banking system
- 13/15 of the children target audience liked the redemption system
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Heatmap Function | Dropdown list function |
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Insert display markers for heatmap | created auto search function for all existing dropdown lists |
Scheduling Colors | Select Pop Up |
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Different Colors represents different classrooms for easy identification | Created a onclick function which shows 'selected' when a user selects a schedule |