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IS480 Team wiki: 2016T1 INCEPTION Change Management

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No. Date Requested Feature Description Reason for Change Request Feasibility Accept/Reject Status
1 20 May 2016 New Analytics Module Include analytics dashboard to allow visibility of E-Commerce Performance Measures. Allow better business decision making with analytics incorporated. Research must be done in order to be implemented. Accept To be completed in Iteration 4
2 18 July 2016 Registration - requirements for password to be shown specifically

- we have changed the description from "subscribe" to "subscribe to newsletter"
- we have decided to indicate that all fields are mandatory

User Testing 1 Results:

- 80% of the users mentioned that the requirements for the passwords was unclear
- 20% of the users mentioned that the words subscribe were unclear
- 10% of our users were asking if all the fields were mandatory to fill

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 4
3 18 July 2016 Login - Implement a prominent messages for invalid login User Testing 1 Results:

- 50% of our users indicated that our error message displayed was to small and not obvious

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 4
4 18 July 2016 Advanced Search - Implement a bar scale for maximum and minimum range selection User Testing 1 Results:

- 33% of our users indicated that the fixed range pricing is not user-friendly

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 4
5 18 July 2016 Product List - remove of image turning function

- Make express checkout button more prominent(different icon) and rename it to buy now

User Testing 1 Results:

- 46% of our users indicated that the image turning was distracting and does not serve any purpose
- 23% of the B2C users did not understand what does express checkout mean. 60% of the B2C users indicated that using add to cart has been a mental model. However, 60% of our B2B users used express checkout function.

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 4
6 18 July 2016 Checkout - use images for payment modes

- implement a progress bar

User Testing 1 Results:

- 14% of the users indicated that the description for each of the payment modes were hard to click
- 10% of the users indicated that they were unclear as to how many steps there were in the checkout process

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 4
7 18 July 2016 Shopping Cart - successfully add to cart prompt User Testing 1 Results:

- 46% of the users indicated that they did not notice that the product was added to the shopping cart

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 4
8 18 July 2016 Purchase History - Link item code to item product detail page for the purchase history page

- We have redefined the orders statuses as with description included to allow users understand

- show delivery method in purchase history

User Testing 1 Results:

- 66% of the users indicated that it would be more convenient if they can access the product they bought in the purchase history
- 80% of the users indicated that the order statuses were unclear
- 6% of the users indicated that the delivery charges should be indicated in the purchase history

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 4
9 1 August 2016 Personalised Recommendations To recommend users to purchase more products based on their purchase patterns Aim to sell more products to generate more revenue. Research with regards to purchase patterns required to make it meaningful Accept To be completed in Iteration 9
10 1 August 2016 Bundled Purchase To allow packaging products into bundles into selling of with discount Some of the items in laser's product lines are usually sold together. For example, cup sealing machine with cups and seals Modification of database and coding a new function out required. Accept To be completed in Iteration 9
11 8 August 2016 Manage Product - To include successfully deleted message prompt User Testing 2 Results:

- 1 user indicated that it was unclear if the product was deleted or not

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 5
12 8 August 2016 Manage Orders - to remove order status of "shipping"

- order status of "completed" to change to "delivered"

User Testing 2 Results:

- 1 user commented that shipping status was not necessary as the delivery time in singapore is not very long
- 1 user commented that completed status could be clearer

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 5
13 8 August 2016 Manage Accounts - to include a column to reflect name of staff
User Testing 2 Results:

- 1 user indicated that some employees names were not part of the email

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 5
14 8 August 2016 Analytics - to include sales, views and quantity purchased by categories User Testing 2 Results:

- 1 user commented that we should a feature to allow sales visibility for product lines

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 5
15 5 September 2016 New mobile cordova framework - to replace existing proposed infrastructure Research by team found that this infrastructure would be more beneficial to our sponsor Discussed as a team and proposed to sponsor Accept To be completed in Iteration 6 7 and 8
16 12 September 2016 All input fields - to display calendar icon for date fields User Testing 3 Results:

- suggestions from a tester

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 7
17 12 September 2016 Advanced Search - to change minimum value to $0 User Testing 3 Results:

- suggestions from a tester

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 7
18 12 September 2016 Checkout - add a back button User Testing 3 Results:

- suggestions from a tester

Discussed as a team and decided to implement the improvements Accept To be completed in Iteration 7
19 20 September 2016 Preorder - add new function, that allow customers to preorder out of stock items Sponsor request Discussed as a team and decided to implement the function Accept To be completed in Iteration 10
20 4 October 2016 Poster Upload - add new function, Allow main page poster to be uploaded and changed Team Suggestion Discussed as a team and decided to implement the function Accept To be completed in Iteration 10
21 4 October 2016 Sales Discount - add new function, that gives a discount to selected products Team Suggestion Discussed as a team and decided to implement the function Accept To be completed in Iteration 10