IS428 AY2019-20T2 Assign JIANG XI

Overview

Every two years, SMU Libraries conduct a comprehensive survey in which faculty, students and staff have the opportunity to rate various aspects of SMU library's services. The survey provides SMU libraries with input to help enhance existing services and to anticipate emerging needs of SMU faculty, students and staff.

Dataset

There are 3 files have been provided to the student namely:
1. SMU Library Survey Comments MAC.xls > The text archive for the feedbacks

2. Raw data 2018-03-07 SMU LCS data file - KLG.xlsx > The raw data file with the legend

3. SMULibraries_BeHeardSurvey_FullReport.pdf > The sample result given by the external consultancy