IS428 AY2019-20T2 Assign JIANG XI

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Contents

1 Overview
2 Objectives
3 Dataset
- 3.1 Lengend
- 3.2 Data
4 Data Preparation

Overview

LIBRARY SERVICE QUALITY SURVEY

Objectives

Dataset

There are 3 files have been provided to the student namely: 1. SMU Library Survey Comments MAC.xls > The text archive for the feedbacks

2. Raw data 2018-03-07 SMU LCS data file - KLG.xlsx > The raw data file with the legend

3. SMULibraries_BeHeardSurvey_FullReport.pdf > The sample result given by the external consultancy

Lengend

Data

Data Preparation

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