IS428 AY2019-20T2 Assign JIANG XI

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Overview

LIBRARY SERVICE QUALITY SURVEY

Objectives

Dataset

There are 3 files have been provided to the student namely:

  1. SMU Library Survey Comments MAC.xls > The text archive for the feedbacks
  1. Raw data 2018-03-07 SMU LCS data file - KLG.xlsx > The raw data file with the legend
  1. SMULibraries_BeHeardSurvey_FullReport.pdf > The sample result given by the external consultancy

Lengend

Data

Data Preparation

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