Difference between revisions of "IS428 AY2019-20T2 Assign KANG HUI YUN"
Jump to navigation
Jump to search
| Line 2: | Line 2: | ||
=== Background === | === Background === | ||
| − | In the interests of faculty, students and staff of Singapore Management University (SMU), an all-encompassing survey is conducted by SMU Libraries every 2 years to learn about their perception of the libraries, with particular focus on the importance and satisfaction level | + | In the interests of faculty, students and staff of Singapore Management University (SMU), an all-encompassing survey is conducted by SMU Libraries every 2 years to learn about their perception of the libraries, with particular focus on the importance and satisfaction level of different library-related factors. This piece of information serves as a valuable input for the department to calibrate the standards of the facilities by identifying areas where users are under-served and those that exceed expectations but are relatively less important. |
=== Tasks & Objectives === | === Tasks & Objectives === | ||
Revision as of 23:15, 3 March 2020
Contents
Overview
Background
In the interests of faculty, students and staff of Singapore Management University (SMU), an all-encompassing survey is conducted by SMU Libraries every 2 years to learn about their perception of the libraries, with particular focus on the importance and satisfaction level of different library-related factors. This piece of information serves as a valuable input for the department to calibrate the standards of the facilities by identifying areas where users are under-served and those that exceed expectations but are relatively less important.
