Difference between revisions of "IS428 AY2019-20T2 Assign LU ZHIMAO"
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| They are one of the most reliable ways to measure opinions, perceptions and Behaviours. It is used to an analysis survey question that uses a 5 or 7-point scale, in our Survey Data it uses 7-point scale and it referred to as a satisfaction scale, that ranges from Low (represented by 1) to High 7 (represented by 7). | | They are one of the most reliable ways to measure opinions, perceptions and Behaviours. It is used to an analysis survey question that uses a 5 or 7-point scale, in our Survey Data it uses 7-point scale and it referred to as a satisfaction scale, that ranges from Low (represented by 1) to High 7 (represented by 7). | ||
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| − | [[File:Likert scale.png| | + | [[File:Likert scale.png|450px|thumb|Example of Likert Scale Chart]] |
|- | |- | ||
| <span style="color:red">KPI Performance Chart</span> | | <span style="color:red">KPI Performance Chart</span> | ||
| The KPI chart is used to, at a quick glance, give information about the current performance of the library. KPIs can be used to track the performance of the library against importance. They can provide a management tool for gaining insight and decision making. For our library survey data analysis is to identify the gaps between the importance and performance and in this case, both indicators are set by the survey responders. By looking at the gap we are able to identify if the library services currently under user's expectation or achieved user's expectation. | | The KPI chart is used to, at a quick glance, give information about the current performance of the library. KPIs can be used to track the performance of the library against importance. They can provide a management tool for gaining insight and decision making. For our library survey data analysis is to identify the gaps between the importance and performance and in this case, both indicators are set by the survey responders. By looking at the gap we are able to identify if the library services currently under user's expectation or achieved user's expectation. | ||
| | | | ||
| − | [[File:KIP.png| | + | [[File:KIP.png|450px|thumb|Example of KPI Performance Chart]] |
|- | |- | ||
| <span style="color:red">Vertical Bar Chart</span> | | <span style="color:red">Vertical Bar Chart</span> | ||
Revision as of 17:30, 16 March 2020
Contents
Project Motivation
Project Objectives
Data Preparation
Every two years, SMU Libraries conducts a comprehensive survey in which faculty, students and staff have the opportunity to rate various aspects of our services. The survey provides SMU Libraries with input to help enhance existing services and to anticipate emerging needs of SMU faculty, students and staff.
In 2018, the library survey was conducted in February.
| Type of Graphs Used in Data Visualization | Reasoning | Picture |
|---|---|---|
| Likert Scale | They are one of the most reliable ways to measure opinions, perceptions and Behaviours. It is used to an analysis survey question that uses a 5 or 7-point scale, in our Survey Data it uses 7-point scale and it referred to as a satisfaction scale, that ranges from Low (represented by 1) to High 7 (represented by 7). | |
| KPI Performance Chart | The KPI chart is used to, at a quick glance, give information about the current performance of the library. KPIs can be used to track the performance of the library against importance. They can provide a management tool for gaining insight and decision making. For our library survey data analysis is to identify the gaps between the importance and performance and in this case, both indicators are set by the survey responders. By looking at the gap we are able to identify if the library services currently under user's expectation or achieved user's expectation. | |
| Vertical Bar Chart | row 2 cell 2 | row 2 cell 3 |
